0 Star if I could. AVOID THIS COMPANY AT ALL COSTS!!!!!!
Paid a deposit on 9 July for a canopy installation. On 13 July, they confirmed 21 July as the earliest available installation date, which I accepted.
On 20 July — ONE DAY BEFORE INSTALLATION — they emailed saying they were fully booked and asked me to reschedule to the third week of August. That is completely unacceptable, so I requested a refund.
They refused.
Worse, they later claimed I “did not attend” the 21 July appointment — despite their own email the day before asking me to reschedule because THEY were fully booked. Their own written correspondence proves otherwise. Clearly, there is a serious failure in their internal communication and record-keeping.
The attitude of the person who identified himself as the “Manager” was equally appalling — dismissive, arrogant and completely unprofessional.
I paid for a service. They failed to provide it on the agreed date, then refused to refund my deposit and made claims that directly contradict their own communication.
Extremely poor service, extremely poor communication, and absolutely no accountability.
Think twice before giving this company your money.








