Armadilo Anmeldelser 2 438

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For 2 timer siden

Hello,

Thank you for sharing your feedback with us.

We’re very sorry to hear that you experienced an issue with your shoes after only a few uses. We understand how frustrating and disappointing that must feel, especially when you were expecting a reliable product. Your comments about the quality and durability are taken seriously, as this is not the standard we aim to deliver.

We’d really appreciate the opportunity to look into this further and make things right for you. Please reach out to our customer support team at support@armadilo.co with your order details and a brief description of the issue, and we’ll be happy to assist you as quickly as possible with a solution.

Thank you again for bringing this to our attention—we’re here to help and ensure your concerns are properly resolved.

Sincerely yours,
The ARMADILO TEAM

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Oppdatert for 2 timer siden

Hello,

Thank you for sharing your experience with us—we truly appreciate you bringing this to our attention.

We’re very sorry to hear about the delay in receiving your shoes, as well as the condition they arrived in. We understand how disappointing it must have been to receive them with crushed heels, especially after waiting for an international shipment. We also completely understand your frustration regarding the return process, particularly not receiving the return label and not getting a response to your follow-up inquiry.

This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience caused.

Please reach out to our customer support team directly at support@armadilo.co so we can prioritize your case and resolve this for you right away, including ensuring you receive the correct return instructions and label. If you’ve already sent an email, kindly resend it or check your spam folder just in case, and we will make sure it’s addressed promptly.

We truly appreciate your patience and the opportunity to make this right for you.

Sincerely yours,
The ARMADILO TEAM

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For 2 timer siden

Hello Brianna,

Thank you for taking the time to share this feedback.

We’re glad to hear you gave the zero-drop design a chance and experienced it for yourself. It’s common for it to sound like a marketing detail at first, but what you’re describing—feeling a more natural stride and a sense of improved posture—is exactly what many wearers notice once they transition.

Zero-drop footwear is designed to let the heel and forefoot sit at the same level, which helps the body move in a more aligned, grounded way. It’s always rewarding to hear when that difference is not just understood in theory, but actually felt in daily walking.

We really appreciate you highlighting your experience in such an honest way. Feedback like yours helps others make more informed choices, and it means a lot to our team.

Sincerely yours,
The ARMADILO TEAM

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For 2 timer siden

Hello Bronwen,

Thank you for sharing your experience with us.

We’re delighted to hear your order arrived earlier than expected—that’s always a great surprise! While we do our best to provide accurate tracking estimates, we’re especially pleased when shipments move faster than anticipated.

We appreciate you taking the time to let us know. It’s great to hear everything arrived smoothly, and we hope you’re enjoying your order. Your feedback means a lot to our team and helps us continue improving both our service and delivery experience.

Sincerely yours,
The ARMADILO TEAM

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For 2 timer siden

Hello Laura,

Thank you so much for taking the time to share your experience with us.

We’re really glad to hear that our team was able to respond quickly and help put your concerns about the branding at ease—that’s exactly the kind of support we aim to provide. It’s also wonderful to know you’re happy with your shoes and even received compliments on your first day of wearing them.

We truly appreciate your honest and balanced feedback. We also understand you may have a couple of additional concerns, and we’re here for you whenever you’re ready to reach out. We always welcome the opportunity to look into anything further and make sure you feel fully confident in your experience with us.

Thank you again for your trust and for giving us the chance to support you.

Sincerely yours,
The ARMADILO TEAM

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For 20 timer siden

Hello Rita,

Thank you for bringing this to our attention, and we’re truly sorry for the frustration this has caused.

We understand how concerning it is to receive an item you believe you did not order, and we sincerely apologize for any confusion or negative experience you’ve had with us, especially if it feels like your concerns haven’t been properly addressed before.

This is absolutely not the experience we want for our customers, and we take situations like this very seriously. We would really like the opportunity to look into this further and make things right for you.

Please reach out to our customer support team at support@armadilo.co with your details so we can investigate the order and assist you promptly with the appropriate resolution, whether that’s a return, refund, or clarification of the charge.

We appreciate your feedback and the chance to improve, and we’re here to help resolve this as quickly as possible.

Sincerely yours,
The ARMADILO TEAM

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For 1 dag siden

Hello Carla,

Thank you for sharing this with us—we really appreciate hearing how things are going for you.

We’re truly glad to know your feet are feeling better. That kind of relief is exactly what we hope for when designing our footwear, especially for those who spend long hours on their feet.

Your experience means a lot to us, and we’re grateful you took the time to let us know. If there’s ever anything we can help with or improve for you, we’re always here.

Sincerely yours,
The ARMADILO TEAM

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For 1 dag siden

Hello Paige,

Thank you for sharing this thoughtful feedback. We really appreciate you taking the time to tell us about your experience with the Torrey clogs.

We’re especially glad to hear that they feel sturdy without being heavy—that balance is exactly what we aim for. Work shoes should support you through long days without ever feeling like a burden, and it means a lot to know we got that right for you.

Your comment about not wanting “brick-like” shoes made us smile, because that’s exactly the problem we set out to solve. Hearing that the Torrey clogs feel light and balanced on your feet is exactly the kind of outcome we design for.

Thank you again for your support and trust. If there’s ever anything we can help with, we’re always here.

Sincerely yours,
The ARMADILO TEAM

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For 1 dag siden

Hello Kim,

Thank you for taking the time to share your experience with us. We truly appreciate your feedback.

We’re so glad to hear that the fit is true to size and that you’ve found them to be the most comfortable work shoes you’ve worn in several years—that means a great deal to us. Comfort is especially important for long workdays, and it’s rewarding to know we’ve made a positive difference for you.

We’re also happy to hear that the slip-resistant performance is delivering the safety and confidence you need on the job. Reliable traction is something we take very seriously, especially for demanding work environments.

Thank you again for your trust and support. We’re grateful to have you as part of our community, and we’re always here if you need anything in the future.

Sincerely yours,
The ARMADILO TEAM

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For 1 dag siden

Hello Kathy,

Thank you for sharing your feedback with us—we really appreciate it.

We’re sorry to hear that you experienced a sizing issue with your left foot being too small while the right foot fit well. We understand how important a consistent and comfortable fit is, especially when you’re relying on your shoes for daily wear, and we apologize for the inconvenience this has caused.

Fit concerns like this are something we take seriously, and we’d like to help you find a proper resolution. Please reach out to our customer support team via email at support@armadilo.co with your order details, and they will review your case and assist you right away with the best possible solution.

Thank you again for bringing this to our attention—we appreciate your time and the opportunity to help make this right.

Sincerely yours,
The ARMADILO TEAM

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Oppdatert for 1 dag siden

Hello,

Thank you for taking the time to share your detailed feedback with us. We’re truly sorry to hear about your experience with the shoes, especially since it only took one wear for you to decide they weren’t the right fit.

We sincerely apologize for the noise you experienced while walking on different flooring types, as well as the sizing issue you encountered with the length affecting your second toe. We understand how important both comfort and proper fit are, particularly when you’re relying on your shoes for everyday use.

We’re glad to hear that you did find them light and comfortable overall, but we completely understand that the fit and sound issues would outweigh those positives for you.

We would like to make this right and assist you promptly with your return and refund. Please reach out to our customer support team at support@armadilo.co, and they will ensure this is taken care of as quickly as possible and help resolve any concerns you may have.

Thank you again for your honest feedback—it helps us continue to improve.

Sincerely yours,
The ARMADILO TEAM

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For 1 dag siden

Hello Thomas,

Thank you for taking the time to share your experience with us—we really appreciate it.

We’re glad to hear that you find the shoes lightweight and attractive, as both comfort and style are important to us.

We also appreciate your honest note about the fit difference between the right and left shoe. While slight variation during initial wear-in can sometimes happen, we understand how important it is for both shoes to feel equally comfortable from the start. We’re sorry that the right shoe currently feels a bit stiffer and tighter for you.

We appreciate your patience as you break them in, and we hope they continue to soften and become fully comfortable over time. If you continue to notice any imbalance or discomfort, please don’t hesitate to reach out to our customer support team—we’d be happy to look into this further and assist you.

Thank you again for your feedback and for giving the shoes a chance to break in.

Sincerely yours,
The ARMADILO TEAM

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For 1 dag siden

Hello Zoila,

Thank you for taking the time to share your feedback with us, and we’re truly sorry to hear about your experience.

We sincerely apologize that the shoes did not provide the width and comfort you needed, and that you experienced compression on your toes as well as discomfort in your back and hips after wearing them. We understand how disappointing and concerning this must have been, especially after only a short time of use.

We also acknowledge your comments regarding the side detailing and your overall impression of the shoe. We’re sorry that the product did not meet your expectations in both comfort and appearance.

We want to reassure you that we’ve already asked our customer support team to reach out to you via email to assist you directly with your return and refund request. Please check your inbox so we can help you get this resolved as quickly as possible.

Thank you again for your honest feedback—we truly appreciate the opportunity to make this right for you.

Sincerely yours,
The ARMADILO TEAM

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For 1 dag siden

Hello Atrell,

Thank you for taking the time to share your experience with us, and we’re truly sorry for the frustration this has caused.

We understand how disappointing it is when shoes don’t fit, especially after you’ve already completed the refund paperwork and are still waiting without any update. We also understand your concern about not being able to exchange the item due to your size being unavailable—that can be very frustrating when you’re simply trying to find a solution.

Please accept our sincere apologies for the delay in communication regarding your refund request. This is not the experience we want for our customers, and we understand how important it is to have this resolved quickly and clearly.

We would like to help you get this sorted right away. Please reach out to our customer support team via email at support@armadilo.co with your order details, and they will prioritize your case and ensure your refund request is properly tracked and resolved as quickly as possible.

Thank you again for your patience and for bringing this to our attention—we appreciate the opportunity to make this right.

Sincerely yours,
The ARMADILO TEAM

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For 2 dager siden

Hello Barb,

Thank you for taking the time to share your experience, and we are truly sorry for the frustration this situation has caused you.

We completely understand how upsetting it must be to request a return multiple times, provide the required photos, and still not receive the return shipping label. We also understand your concern about the return window, and we sincerely apologize for the inconvenience and confusion this has created.

Please know that this is not the experience we want for our customers, and we would really like to make this right for you as quickly as possible. Kindly send an email to our Customer Support Team at support@armadilo.co with your order details so we can review your case, ensure the return label is properly sent, and assist you with completing your return without further delay.

Thank you again for your feedback—we truly appreciate it and are here to help resolve this for you.

Sincerely yours,
The ARMADILO TEAM

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For 2 dager siden

Hello,

Thank you for taking the time to share your feedback, and we are truly sorry to hear about your experience.

We understand how frustrating and upsetting it must be to not receive your order, especially after purchasing two pairs of shoes and seeing a “delivered” status on the tracking. We also sincerely apologize for the inconvenience and for any difficulty you’ve had getting support regarding this issue.

We would like to help look into this further and work toward a resolution for you right away. Please kindly send an email to our Customer Support at support@armadilo.co with your order details so we can review the tracking information in detail and assist you with the next steps.

Thank you again for bringing this to our attention—we truly appreciate your feedback and we are here to help get this resolved for you.

Sincerely yours,
The ARMADILO TEAM

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For 2 dager siden

Hello Zoe,

Thank you so much for sharing this—it truly means a lot to us.

We completely understand how demanding long hours on your feet can be, and your words perfectly capture what so many people experience. Hearing that it’s gone from “destroying your feet” to something much more manageable is incredibly meaningful to us. That kind of difference is exactly what we strive for.

We also really appreciate how honestly you described your experience. Comfort doesn’t always mean eliminating fatigue entirely, especially during long shifts—but making those hours more bearable and supportive is a big win, and we’re so glad to be part of that for you.

Thank you again for your trust and for taking the time to share your feedback. It genuinely helps others and motivates us to keep improving.

Sincerely yours,
The ARMADILO TEAM

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For 2 dager siden

Hello Izzy,

Thank you for taking the time to share your experience with us, and we are truly sorry for the frustration and inconvenience you went through.

We understand how important it is—especially in a demanding role like yours as a vet tech—to have properly fitting, reliable footwear, and we’re very sorry that both pairs you ordered were too small and that you were unable to get the support you needed at the time. We also sincerely apologize for the difficulty you experienced trying to reach our customer service team. That is not the experience we want for any of our customers.

We would really like the opportunity to look into this and help make it right for you. Please kindly send an email to our Customer Support at support@armadilo.co with your order details so we can assist you directly and find a proper resolution for your case.

Thank you again for your honest feedback—we truly appreciate it and we’re here to help.

Sincerely yours,
The ARMADILO TEAM

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For 2 dager siden

Hello,

Thank you for taking the time to share your feedback, and we are very sorry for the frustration and disappointment you experienced with your order.

We understand how upsetting it is to receive the wrong size and to feel like there has been a lack of clear communication regarding your replacement request. That is not the experience we want for our customers, and we sincerely apologize for the inconvenience this has caused you.

We would like to look into this right away and help get this properly resolved for you. Please kindly send an email to our Customer Support at support@armadilo.co with your order details so we can review what happened with the size exchange and assist you directly in resolving this as quickly as possible.

Thank you again for your feedback—we appreciate you bringing this to our attention and we are here to help make this right.

Sincerely yours,
The ARMADILO TEAM

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For 2 dager siden

Hello Linda,

Thank you for taking the time to share your feedback, and we are truly sorry to hear about your experience.

We understand how frustrating and disappointing it must have been to wear the shoes during your shift and feel that they did not provide the comfort and support you needed, especially in such a short amount of time. We sincerely apologize that the product did not meet your expectations.

We would like to look into this further and help resolve your concern as quickly as possible. Please kindly send an email to our Customer Support at support@armadilo.co with your order details so we can review your case and assist you directly with the appropriate solution.

Thank you again for your honest feedback—we truly appreciate it and we are here to help.

Sincerely yours,
The ARMADILO TEAM