I have not received my package (order from December; shipment to Berlin/Germany) There is also zilch response to emails, the chatbot is also sleeping, and the contact interface on the webseite is also... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I placed my order on 21st December 2023 and my parcel arrived today 2nd January. Considering the Christmas and New Year holidays this was excellent timescale for delivery. I found the product on arkiv... Vis mer
Selskapet har svart
It’s simple: with this pricing and the concept of reducing the waste of beauty products, I can finally treat myself to my favorite perfume. That makes me smile every day. It was nearly finished... Vis mer
Snelle levering en hele mooie producten ingeslagen voor een fractie van de adviesprijs. Had me veel geld bespaard als ik er eerder vanaf wist. Geeft ook een fijn gevoel dat ze zo bezig zijn met duurza... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Arkive. is the first circularity-driven redistribution marketplace that connects surplus beauty products and conscious shoppers by offering discounts up to 60% off.
Kontaktopplysninger
Aletta Jacobslaan 9, 1066 BP, Amsterdam, Nederland
- info@arkive.nl
- arkive.nl
I have not received my package (order…
I have not received my package (order from December; shipment to Berlin/Germany) There is also zilch response to emails, the chatbot is also sleeping, and the contact interface on the webseite is also a black hole. Basically zero customer service.
3. februar 2025
Anmeldelse skrevet uten oppfordring
Indepth knowledge and application in…
Indepth knowledge and application in circularity related to supply chain technology, with respect to natural resources. And Sinem Tuncer is a great teacher!
25. januar 2025
Excellent communication
Excellent communication, very fast delivery. Everything was perfect!
24. oktober 2024
AER perfumes
Thank you for this order, very happy with my perfumes and thanks for the gift :)
Bogdan
6. oktober 2024
Thank you for a pleasant gift in my…
Thank you for a pleasant gift in my box) Was unexpected and so cute.
I've ordered perfume and got for a present gift set of a bodysoap.
29. mai 2024
Goede service en fijne producten!
4. mai 2024
Snelle levering en hele mooie producten…
Snelle levering en hele mooie producten ingeslagen voor een fractie van de adviesprijs. Had me veel geld bespaard als ik er eerder vanaf wist. Geeft ook een fijn gevoel dat ze zo bezig zijn met duurzaamheid, geweldig.
9. mai 2024
Goed maar
Alles prima ook leuke gratis dingen gekregen, alleen zat een van de lippenstiften onder de schimmel
1. mai 2024
Amazing customer service
Amazing customer service, seamless and almost real time delivery of the giftcard.
12. april 2024
Anmeldelse skrevet uten oppfordring
It’s simple: I can finally treat myself to my favorite perfume.
It’s simple: with this pricing and the concept of reducing the waste of beauty products, I can finally treat myself to my favorite perfume.
That makes me smile every day. It was nearly finished at home and luckily was available on the website, and I received it the next day 😍!
Very reliable, good brands, amazing this exists. 🙏🏽
23. februar 2024
Anmeldelse skrevet uten oppfordring
I didn’t receive my package!!!
23. januar 2024
Svar fra arkive.nl
Hi Aisha,
Thank you for sharing your concerns with us. We've shipped your order to your specified address, and it has been successfully delivered to your flat. You can track the delivery status using the following link: https://jouw.postnl.nl/track-and-trace/3SOSVJ0554989-NL-2516HT?language=nl
Regarding the unique setup of your apartment building, with 40 individual flats in an 'anti-kraak' type of establishment not originally intended for residential use, we understand the challenges this presents. While we strive to ensure secure deliveries, monitoring each individual delivery within such a setting can be difficult.
To address your concerns, we've initiated an investigation with our eFulfilment partner, Nic Oud, who has extensive experience in online shop shipping for 30 years. They have reached out to PostNL for additional assistance in locating your package.
We discussed with you that this investigation may take up to two weeks to complete. Despite the challenges, we are committed to resolving this issue and ensuring a secure delivery experience for you. Additionally, if the search yields no results and your package is deemed lost, we will provide you with a full refund as promised.
Thank you again for your understanding and patience throughout this process. We remain dedicated to addressing your inquiries promptly and are available to assist you further via email, phone, or iMessage.
Best,
Sinem / Arkive.
Svar fra arkive.nl
Thanks for joining the circular movement, Tamara 🚀
Great concept
Everything nicely priced for the value. One of the items I ordered was out of stock and they informed me right away. They let me pick a replacement and added a gift as well. Very personal and friendly service!
6. januar 2024
Svar fra arkive.nl
We are blushing to hear that 😊
Vriendelijk en goede service
Goede service nadat ik zelf verkeerde bestelling gedaan had.
8. januar 2024
Svar fra arkive.nl
Pleased to hear you are happy with the service!
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