aranwoollenmills.com Anmeldelser 27

Leider reagiert der Verkäufer nicht auf eine Retoureanfrage. Dies wird von ihm explizit verlangt. Weitere Nachrichten kommen nicht mehr bei ihm an.

Leider zu spät bemerkt, Sweater ist nur Designed in Ireland (Raheen Sweater Roll Neck) nicht Made in Ireland. Den Hinweis dazu findet man nur versteckt in den FAQ. Herkunftsland wird nicht genannt. Lieferung erfolgt auch nicht in Pappschachtel zur Aufbewahrung wie beworben sondern in einer Plastiktüte. Ich tippe auf maschinelle Billigproduktion Made in China.

Update, eine ähnlich lautende Bewertung wird von Aran Woolen Mills nicht veröffentlicht. Nur Jubelbewertungen sind erwünscht.

Bought my 2nd Tully jumper in June 2025. The quality was beyond poor with the worst piling of any jumper I've ever owned . I adored my first one in cream bought in 2024 , this one was bought in 2025 was Slate grey . The piling started immediately, it now looks like a rag . I've never even washed it as it's better not to wash Arans frequently and I didn't want them blaming me. I contacted the company in September complaining about the piling, sending photos . They said this was a NORMAL part of having an Aran jumper, part of the wool . They said to shave it !! I'm Irish, living in Kerry , my mother knitted Arans when we were children . This never happened her Arans . The quality of the wool in the Slate Grey is appalling and that is why this is happening. These jumpers have just 2 reviews on Aran Woollen Mills website , 5 star , so they obviously filter out poor reviews . I would want against buying from this company ! At the very least I expected them to ask me to return jumper for examination of give me some kind of discount to buy a different jumper . Ive spent over €200 on jumpers with them and feel very badly treated as a returning customer with a genuine complaint ! I cannot wear the jumper now as it's an embarrassment after just 6 months !

4 Wochen auf Lieferung gewartet. Keine Info über Verbleib der Sendung. Nach Recherche bei FedEx festgestellt, dass es eine Rücksendung gab. 200€ nicht zurück gezahlt.

STAY AWAY: Bought and paid for 2 items in November, no metion made of true costs. aid and then got hit by an additional 35% gross in tax and charges, necer menmtiuoned. Opened package, only one item present, seecond item missing, destroyed the while gift. They do not answer mails or calls. Appalling Service, not worthy of the name Aran or being alledely 'Irish', really brings down the quality of both. They should be shut out, STAY AWAY

Ich habe einen Pullover in meiner normalen Größe bestellt, die Qualität ist wirklich sehr schön, aber er ist viel zu groß. Dann wollte ich ihn retournieren aber weder die E-Mail-Adresse noch der Kontakt über Instagram haben auf meine Anfragen reagiert. Jetzt sitze ich auf 120 €, was für den Pullover sicherlich ein guter Preis ist, den aber hier niemand tragen kann. Eine Rücksendung war wie gesagt nicht möglich. Auf meine Anfragen wurde einfach nicht reagiert und meine E-Mails kamen als Spam zurück, die überall angegebene E-Mail-Adresse ist nicht erreichbar . Ich kann nur abraten hier zu bestellen.
Das ist definitiv kein korrektes Verhalten einem Kunden gegenüber, wenn man Kunden nach seiner Bestellung so alleine lässt und wenn man in seinen Bedingungen eine Rücksendung auch anbietet Selbstverständlich hätte ich die Kosten für die Rücksendung übernommen, so steht es auch in den Vereinbarungen. Aber mir wurde ja nicht mal diese Option gegeben. Sehr schade.

No advance notice for day of delivery, until day of delivery.
No advance notice for time slot of delivery, until time slot of delivery.
No delivery within the time slot.
You wasted my day, destroyed my schedule, and really annoyed me.

Bought a sweater last year and it quickly turned into my fav one, so much so that I goy myself a second one this year as a birthday gift. Excellent fit, beautifully made and competitive price.

Leider kratzt die Strickjacke aus Merinowolle etwas. Obwohl ich ein langes T-Shirt drunter hatte. Dass die Rücksendung in jedem Fall schon mal 35 Euro kostet habe ich leider erst jetzt gesehen. Davon abgesehen ist die Farbe anders als auf den Bildern und sie Nähte sind lieblos zusammengeheftet. Naja. Ich muss mir jetzt etwas richtig Dickes zum unterziehen besorgen.

Je vis un enfer depuis que la société Aran m'a adressé un gilet troué au niveau d'une manche.

le retour a demandé un mois et depuis des mois je suis harcelé par la société fedex pour régler les frais de retour de 122.59.
j'ai juste utilisé le bon de retour fournis par Aran

Aran reconnait qu'il s'agit d'un produit non conforme et que les frais de retour leur incombe mais je suis néanmoins menacée de poursuite pour la facture
rien n'y fait
- contact avec le service consommateurs Aran
- lettre recommandée avec les preuves chez Fedex

faites bien attention car l'achat d 'un pull irlandais peut se transformer en enfer bureaucratique.

je n'ai jamais vécu une telle mauvaise expérience

The cardigan I purchased was over £100 and the website lists the prices in pounds sterling which is very misleading. The website adds a lot of tax when you come to purchase the items. It is not really obvious the only company office/ base is in Ireland meaning that returns will be at an exorbitant cost. I bought 2 sizes to try on with the view of returning 1. The returns label is through FedEx Express and costs £25! FedEd Express is not a service widely supported in my area and my local shop that offers FedEx returns does not offer FedEx Express meaning I have to drive 30-1 hour to the next closest Fedex hub. I asked Arran Woollen Mills to extend the return window to give me more time to do this, but they refused.

The cardigan I did keep that cost over £100 has also bobbled on the arms after a few wears, so is not even the quality I would expect of something so expensive.

I would avoid. The whole thing has been stressful and expensive and inconvenient.

Bought a sweatet for my daughtet from Aran wollen mills in December for delivery to her for Xmas . No problem, but I was charged twice. Once full price and once with a discount available. I have sent them copies of my bank statement (twice) and they have said there is no record of these payments. The bank gave me the reference codes ; again they say they have no record. It is nearly four months now. Unbelievable.

Beware!!! If you need to return an item to this store it will cost you £25. I was shocked. The cardigan I bought was £92. At that price I would have expected a free returns label. I would advise anyone to look elsewhere for knitwear.

An absolute joke, jumper is too small (even though I used their size guide), and returns are a nightmare and soooooo long winded, expensive and complicated. Tried using Fedex as advised but upon reaching the local depot was told they couldn't accept it for security reasons! Tried to send via RoyalMail and 3 weeks later the jumper is returned due to some customs "failure" (we followed all the instructions about sending back to the letter). So now stuck with a jumper which is too small and appears to have the properties of a boomerang. Desperate to resolve this by speaking to some one rather than emailing back and forth (lucky to get a reply 2-3 days later), but one phone number doesn't work and the other one I have found (a trade number) doesn't pick up. All I want to do is return a jumper to Ireland - how can it be so difficult!!!!!!

I just received my cardigan. It's beautiful- true to colour and fit. I'm size 12 and ordered the medium and it's perfect. It's beautiful soft wool, I love the design and the detailed stitching. Packaged beautifully with love and care from the wild west coast of Ireland. I shall treasure my cardigan, knowing where it came from and valuing its sustainability

I bought a poncho and a sweater as two gifts. Both were delivered to France very soon after placing my order, and
both recipients are very happy with the colour, size and texture of the wool. I will definitely purchase again in the future.

Jumpers were a really loose knit, wind would blow right through them. Return is £25 flat rate - unfortunately I had bought two separate orders, and was unable to return them together, resulting in being £50 out of pocket for getting to look at some pretty poor jumpers.

Additionally, the merino wool one is very coarse for merino.

Rücksendung praktisch unmöglich. Rücksendung soll erst nach Ausdruck des FedEX-Rücksende-Labels möglich sein. Ruft man die Seite auf, die dafür zur Verfügung gestellt wird, landet man auf einer Seite die als betrügerische Website gekennzeichnet ist und kommt nicht weiter. Ans Telefon geht niemand ran. Auf Rückfragen per Mail wird erst nach Tagen und dann mit Hinweisen geantwortet, die nicht weiterhelfen. Adresse auf Google Maps zeigt ein grünes Feld gegenüber einem Golfplatz. Wahrscheinlich Fake.

Ridiculous returns policy. You have to email them, nothing on the website to complete. Then they immediately ask for £25 to send back by FedEx, no mention of Royal Mail being half the cost. They ask you to fill out a form on their page - when you click on the link it says "deceptive page" in bright red. Not good. Jumpers were also just so la la, so with this hassle, will never buy from them again.

The products from aran woolen mill are lovely. My issue is the sizing. Iam a 12 and ordered a medium- 12/14. It was too small and I had to return it to Ireland. The cost of this was £25!
The website states the large is a size 16/18. If it too large then the total cost of returning would be £50 and I've nothing to show for it.
So unfortunately because of this I won't be ordering again.