About 3 years ago bought a water purifier which failed almost immediately, the replacement also failed. Then I bought an AquaTru classic and it has worked flawlessly for the last year and a half. A... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I bought an AquaTru machine that broke down less than 6 months after purchase. Despite being fully covered by the 2-year statutory European warranty, resolving this issue has turned into a complet... Vis mer
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We are on vacation so we put a different “ship to” address for this order. Some businesses still ship to the billing address even if a different ship to address is entered. To our delight AquaTru deli... Vis mer
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Great product, good tasting water, would recommend to anyone interested in fresh clean water source. Just need to adjust to the routine of fill and refill—which is not difficult at all.
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Informasjon om virksomheten
Skrevet av virksomheten
AquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.
Kontaktopplysninger
4,0
Bra
325 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I love my aqua tru
I love my aqua tru, the only thing i regret is I did not get a bigger one!
7. mai 2026
Svar fra AquaTru
Hello Ann, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
I’m not sure if it’s working 100%
16. april 2026
Svar fra AquaTru
Hello Sahithi, we’re sorry to hear about doubts on the product. Please contact our customer service team at 800-220-6570 to get guidance and information on the unit.
Our goal is always to provide excellent service and ensure you consistently enjoy clean, high-quality water. We truly appreciate you sharing your feedback, as it helps us continue improving our products and support.
We’re available 24/7 for you, and here to assist you.
Team AquaTru / Ramon
Does a good job purifying but a little…
Does a good job purifying but a little tricky to use.
16. april 2026
Svar fra AquaTru
Hello Erin, thank you for taking the time to share your experience with us. We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
If you still have trouble making the unit filter, please contact our customer service team at 800-220-6570 to get guidance on using the unit.
Team AquaTru / Ramon
Svar fra AquaTru
Hello Michelle, thank you for taking the time to share your experience with us. We’re delighted to hear you are enjoying your purifier. Your feedback truly means a lot to us, and we appreciate you choosing us.
If at any point the lights do not turn off as they should, please contact our customer service team at 800-220-6570. This may be an indication that something needs to be checked depending on the light. We’ll be more than happy to assist you with any questions or troubleshooting.
Team AquaTru / Ramon
It's always easy to speak with a…
It's always easy to speak with a representative and have found them to be helpful. However, I find the shipping process very slow.
15. april 2026
Svar fra AquaTru
Hello PG, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Svar fra AquaTru
Hello Mary, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Great pure H2O
Just taste it and you are sold! Only draw back is there amount of waste water to purify.
15. april 2026
Svar fra AquaTru
Hello Mark, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Very helpful on the phone and the part…
Very helpful on the phone and the part i needed arrived quickly
15. april 2026
Svar fra AquaTru
Hello Thomas, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Svar fra AquaTru
Hello Abby, we’re sorry to hear about this issue/and we understand how frustrating this must have been.
We’ve opened a case for you under ticket #1030355 and your order number to ensure this is properly reviewed.
Please contact our Customer Support team at 800-220-6570 and reference your ticket number so we can access your details and guide you through the next steps.
We’re available 24/7 for you, and are here to help every step of the way.
Team AquaTru / Ramon
Svar fra AquaTru
Hello Anisha, we’re sorry to hear about your experience and understand how frustrating this must have been.
Our goal is always to provide excellent service and ensure you consistently enjoy clean, high-quality water.
We truly appreciate you sharing your feedback, as it helps us continue improving our products and support.
We’re available 24/7 for you, and here to assist you.
Team AquaTru / Ramon
Highly recommend
It is rare that one buys a gadget which surpasses all expectations. This one does exactly that. We now can actually drink our tap water — crystal clean, no odours. Absolutely fantastic filtration system.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra AquaTru
Hello Jacob, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
DO NOt BUY
DO NOt BUY - Impossible return policy and customer service. They delivered the wrong Filters and they are demanding for me to pay the return (the return process is in any case a nightmare. It took me a whole week to get in touch with customer center and then discover that if you want a Return Label, it will cost you $20 + carrier expenses). UNBELIEVABLE!!! In my case the return was for their mistake and still it will cost me $50 to return these filters
26. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra AquaTru
Hello Natalia, we’re sorry to hear about this experience and we understand how frustrating this must have been. We’ve opened a case for you under ticket #1022773 along with your order number to ensure this is properly reviewed.
Please contact our Customer Support team at **800-220-6570** and reference your ticket number so we can access your details and guide you through the next steps. A **free return label and refund have already been approved** under this ticket, so our team will assist you in completing the process smoothly.
We’re available 24/7 and are here to help every step of the way.
Team AquaTru / Ramon
Svar fra AquaTru
Hello Chris, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Svar fra AquaTru
Hello Andrew, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Great product and timely delivery!
13. april 2026
Svar fra AquaTru
Hello Susanne, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
I love my canopy aqua Tru system
I love my canopy aqua Tru system
It’s easy to take care of , I ditched all those water bottles with micro plastics!
I know I’m improving my health and also my family—-
Ps. Found out there were so many contaminates in my town water!!!
13. april 2026
Svar fra AquaTru
Hello Lorraine, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
I love my AquaTru system
I love my AquaTru system. Instructions, thought, need to be modified for installing the filters. They need to say: place filter pointing to the right of the mark and then twist to the left.
13. april 2026
Svar fra AquaTru
Hello Lucy, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Svar fra AquaTru
Hello Gina, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
The best tasting water I’ve ever had
The best tasting water I’ve ever had. Very crisp and clean. It doesn’t have an after effect like bottled water. You don’t feel full after drinking it and you just feel better!!!
10. april 2026
Svar fra AquaTru
Hello Charles, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
The BEST product for so many reasons!
EVERYTHING ABOUT MY EXPERIENCE WITH AQUA TRU has been WONDERFUL!
I have had my Filtered Shower Head for less then a week. I noticed the difference in my skin and hair…like night and day!
Plus my eyes use to burn from the Chlorine in our district water and skin was always itchy and these issues are Gone!
Skin feels soft and hair is Shiny.
Plus EASY to install.
You will love your purchase and will want to buy one for your loved ones!!!
7. april 2026
Svar fra AquaTru
Hello Melanie, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.