The service started out good with photos of what they did, it’s waned since the first treatment. I even question whether they did anything in their last treatment.
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Se hva andre synes
The technician, Chance, was very knowledgeable and professional. He asked me if I was having any specific problems with pests and then he addressed my concerns.
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Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... Vis mer
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Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this... Vis mer
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Informasjon om virksomheten
Welcome to Aptive Pest Control
Skrevet av virksomheten
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktopplysninger
11368 Strang Line Rd, 66215, Lenexa, KS, USA
- 19133548127
We overthink pests so you don't have to.
4,4
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Its no hassle with scheduling
Its no hassle with scheduling. They send me pictures of them spraying and let us know if they see problem areas.
9. januar 2026
Svar fra Aptive Pest Control - Kansas City
Hi Debbie,
We’re glad to hear that scheduling has been hassle-free and that our team’s updates and photos help keep you informed about your home. At Aptive, we take pride in providing clear communication, thorough service, and proactive solutions to protect our neighbors’ homes. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
They are in and out quick and always do…
They are in and out quick and always do exactly what they say they are going to.
9. januar 2026
Svar fra Aptive Pest Control - Kansas City
Hi Fritz,
We’re glad to hear that our team has been quick, efficient, and reliable in providing the service we promise. At Aptive, we take pride in delivering thorough solutions while respecting our neighbors’ time and homes. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
The Aptive technician gave prompt…
The Aptive technician gave prompt notice of his visit and completed the service with no disruption to our daily routine.
31. desember 2025
Svar fra Aptive Pest Control - Kansas City
Hi Mike,
Thank you for sharing your experience! We’re glad to hear that your service professional provided prompt notice and completed the service smoothly without disrupting your daily routine. At Aptive, we aim to make every visit convenient and hassle-free, and it’s wonderful to know that effort made a difference for you.
-Jasmine
Good company the only thing I didn’t…
Good company the only thing I didn’t like was the sales rep didn’t mention during winter they don’t come out but you still get charged which I didn’t like customer service help with that issue and they do good work
7. januar 2026
Svar fra Aptive Pest Control - Kansas City
Hi Vong,
Thank you for sharing your feedback. We’re glad to hear that you’ve been happy with the quality of our work. We also understand your concern regarding winter service and the associated billing. At Aptive, we strive to make our policies clear and to support customers whenever questions or concerns arise. We appreciate you taking the time to highlight both the positive and the areas where we can improve, it helps us continue to provide the best service possible.
-Jasmine
Tasha did a fantastic job...
Tasha did a fantastic job and was very easy to talk to and friendly. She was also very knowledgeable about how to combat my mouse problem. She made sure I was all set and knew how to handle it. When she left, within a few hours two of the traps she laid caught mice. She's definitely the one you want helping you with pest and rodant problems!
5. januar 2026
Svar fra Aptive Pest Control - Kansas City
Hi Hannah,
Thank you for sharing your experience! We’re thrilled to hear that Tasha provided friendly, knowledgeable service and helped address your mouse problem so effectively. At Aptive, our team takes pride in providing thorough, practical solutions for pest and rodent issues, and it’s wonderful to know Tasha made such a positive impact. We truly appreciate your trust in Aptive to protect your home.
-Jasmine
Try to get you locked into a contract…
Try to get you locked into a contract and then make it nearly impossible to get out of the service.
31. oktober 2025
Svar fra Aptive Pest Control - Kansas City
Hi Lucas,
Thanks for taking the time to share this feedback. We understand how frustrating it can feel when service terms aren’t as clear or flexible as you expected, and that’s never the experience we want anyone to have with Aptive. Our goal is to be upfront about our service agreements and make sure customers feel confident, not stuck. If there was confusion or difficulty when trying to make changes to your account, that’s something we’d genuinely like the chance to review and improve. We appreciate you bringing this to our attention and hope we can work toward a better experience moving forward.
-Jasmine
Responsive to my requests
Responsive to my requests. The technicians are courteous, polite, and thorough.
21. desember 2025
Svar fra Aptive Pest Control - Kansas City
Hi Michelle,
Thank you for sharing your feedback. I’m glad to hear that our team has been responsive to your requests and that our service professionals provided courteous, polite, and thorough service.
At Aptive, we strive to deliver attentive, professional service with every visit, and it’s wonderful to hear that reflected in your experience. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Nice and informative
We were able to speak to the person who came to our house this time. We usually aren’t home. She was very nice and informative. we asked questions and she was able to answer all of them and didn’t make us feel like we were taking up her time. She said she would make notes about a concern we have for next spring.
11. desember 2025
Svar fra Aptive Pest Control - Kansas City
Hi Debbie,
Thank you for sharing your feedback! We’re thrilled to hear that you had the chance to speak with our service professional and that she was able to answer your questions thoroughly while making you feel comfortable.
At Aptive, we pride ourselves on providing knowledgeable and attentive service, and it’s wonderful to know our team is taking the time to listen to your concerns and make notes for future care.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Svar fra Aptive Pest Control - Kansas City
Hi Bonnie,
Thank you for sharing your experience! I’m glad to hear our team showed up and got the job done efficiently. At Aptive, we take pride in providing reliable, effective service that our customers can count on.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
ON TIME DID ALL I AK BOTH INSIDE AND…
ON TIME DID ALL I AK BOTH INSIDE AND OUT WOULD LIKE TO KEEP THE SAME PERSON OR ALL MY TREATMENTS IN THE FUTURE
4. desember 2025
Svar fra Aptive Pest Control - Kansas City
Hi Ron,
Thank you so much for sharing your experience! We’re thrilled to hear that your service was thorough and on time. We understand how important it is to have consistency, and we’ll make a note of your preference to have the same service professional for all future visits whenever possible. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected!
-Jasmine
Svar fra Aptive Pest Control - Kansas City
Hi Gail,
Thank you so much for sharing your feedback! We’re glad to hear that our team provided knowledgeable, friendly, and helpful service. At Aptive, we take pride in delivering both expertise and a positive experience for every home, and it’s wonderful to know that our efforts made a difference for you. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Michael was great
Michael was great. Didn’t damage property or get caught on camera doing dumb stuff. Thanks.
26. november 2025
Svar fra Aptive Pest Control - Kansas City
Hi Jon,
Thank you for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that Michael provided great service and took care to be thorough and respectful of your property.
We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Dripped solution all over my tile…
Dripped solution all over my tile floors leaving spots
26. november 2025
Svar fra Aptive Pest Control - Kansas City
Hi there,
Thank you for sharing your experience and for being a part of the Aptive neighborhood. I completely understand how upsetting it must be to have your tile floors affected during service. That’s not the experience we want for our customers, and I appreciate you bringing this to our attention.
I’d like the opportunity to review your account and address this issue directly. Please reach out to us at socialmedia@goaptive.com with your service address so we can make sure everything is resolved and prevent this from happening in the future. Thank you again for choosing Aptive. We’re committed to providing a thorough and careful service experience.
-Jasmine
The Aptive techs send text messages…
The Aptive techs send text messages before they arrive announcing their anticipated arrival and requesting any specific areas of concern. Upon arrival they complete the treatments and send photos of their work. Their customer service personnel are responsive and informative and rescheduling treatments has always been a simple process.
20. november 2025
Svar fra Aptive Pest Control - Kansas City
Hi Gary,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team’s communication, thorough service, and clear follow-up with photos have made the process simple and convenient for you.
It’s wonderful to know that our customer service team has been responsive and helpful with rescheduling and addressing your concerns. We truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Svar fra Aptive Pest Control - Kansas City
Hi Gordon,
We’re so glad to hear that our team provided professional service along with excellent communication. At Aptive, we take pride in delivering thorough, reliable, and approachable service so our customers feel confident their homes are well-protected. Thank you for trusting Aptive and for being a valued part of our neighborhood!
-Jasmine
incorrect charge
My contract was $54.68 per month including taxes. On October 29, you charged my bank account $64.52. Why?
11. november 2025
Svar fra Aptive Pest Control - Kansas City
Hi Sharon,
Thank you for bringing this to our attention. I completely understand how seeing an unexpected charge can be concerning, and I want to make sure we get this clarified for you.
I’d like to review your account and the recent billing to determine why the charge on October 29 was higher than expected. At Aptive, we want every customer to feel confident in the value of their service and in the accuracy of their billing.
When you have a moment, please reach out to us at socialmedia@goaptive.com so we can go over your account together and make this right. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to address this promptly.
-Jasmine
The only time I've noticed a difference…
The only time I've noticed a difference was when the owner came out. Otherwise I don't know what time they will show up so I can be available and it never seems to be effective.
16. november 2025
Svar fra Aptive Pest Control - Kansas City
Hi Glenda,
Thank you for taking the time to share this with us, and for being a part of the Aptive neighborhood. We really appreciate you letting us know what’s been going on.
It sounds like your experience hasn’t been as consistent or effective as it should be, and I can understand how frustrating that must feel, especially when you’re trying to plan your day around a service window. Our service professionals should always provide a clear timeframe so you know when to expect them, and we’ll make sure this is addressed.
If you’re not seeing the results you should after a visit, we’re always happy to get you scheduled for a reservice at no additional cost. We want to make sure your home is fully protected and that you’re getting the value you expect from Aptive.
Whenever you have a moment, please reach out to us at socialmedia@goaptive.com so we can take a closer look at your account and get everything on track for you. We’re here to help and will keep working to make your experience smoother and more effective moving forward.
-Jasmine
I made an appointment for Saturday but…
I made an appointment for Saturday but was not given a timeframe. However at no time did I say 7:30 AM ON A SATURDAY MORNING. I did not receive a phone call and the tech just showed up and said he rang the doorbell camera. My doorbell camera was dead and you could tell that because there is no light to show recording. My doorbell camera does not ring inside my home. The tech left some glue traps by my front door and said he sprayed outback and when I called him back to ask him to come back as I needed him to set mouse traps in my house and garage and spray in my basement and upstairs he said he couldn’t do that but that I had another appointment in a couple months. I said that is not going to work and hat on would call instead. This was the final straw because about 3 or 4 months ago was the first visit from them and the tech that came was very nice and he said now trapped in my garage because I told him I had a mice mouse infestation last winter so he was very kind and set some traps in the garage and said to contact him when there were some cotton traps. Well, I had one cot in the traps and I texted him and I attempted to call him twice and then three times and never received a call or a text back so by this time, the mouse was decomposing and I had to throw this trap in the mouse outside. I texted him and let him know that he needed to come set some more traps and I never heard anything from anyone nor did I get a follow up visit or follow up phone call about my next visit which was supposed to be in six weeks or thereabout. None of these things happened and then when the tech came this Saturday morning at 7:30 I was very irritated and disappointed in the service that this company presides. I have canceled my service and will not be using them again nor will I recommend them to anyone else until they rectified the situation which I don’t really think is possible. The first impression is a bad one. The second one was even worse. I will definitely find somewhere else to do my pest control.
16. november 2025
Svar fra Aptive Pest Control - Kansas City
Hi Leona,
Thank you for sharing your experience with us. We genuinely appreciate your feedback, even though we’re disappointed to hear we fell short in providing the level of service you expected. At Aptive, our goal is to make every visit seamless, respectful, and effective, and it’s clear from your experience that we missed the mark.
We sincerely apologize for the frustration caused by the early appointment, the lack of proper communication regarding arrival time, and the incomplete service during your visits. It’s understandable that repeated missed follow-ups and unaddressed concerns about your mouse infestation would leave you feeling ignored and disappointed. That is not the experience we want any of our customers to have.
We are taking your feedback seriously and want to review your account and the actions of our team to ensure these issues do not happen again. While we know your trust has been impacted, we appreciate you giving us detailed insight into what went wrong, as it helps us improve both communication and service for all our neighbors.
If you would consider it, we would like the opportunity to make this right and restore your confidence in Aptive. Please reach out to us at socialmedia@goaptive.com so we can review a resolution tailored to your situation.
Thank you for being part of the Aptive neighborhood, and we hope we can demonstrate the high standard of service our company strives to provide.
-Jasmine
Great service…
Technician was courteous and explained the process and what was done at the treatment.
11. november 2025
Svar fra Aptive Pest Control - Kansas City
Hi there,
Thank you for sharing your experience! We’re so glad to hear that your service professional took the time to walk you through the treatment and explain everything clearly. At Aptive, we believe great service starts with communication and care, and it’s wonderful knowing that came through during your visit. We appreciate you being part of the Aptive neighborhood and trusting us to help protect your home.
-Jasmine
Had discovered a yellow jacket nest day…
Had discovered a yellow jacket nest day before Service Technician visit, S Tech took care of the nest when he visited!
4. november 2025
Svar fra Aptive Pest Control - Kansas City
Hi Jim,
Thank you for sharing your experience! We’re glad our service professional was able to promptly take care of the yellow jacket nest and help keep your home safe. At Aptive, we pride ourselves on responding quickly and effectively to situations like this, and it’s wonderful to know our team made a difference for you. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
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