They are professional and punctual. I am notified when they are on their way and when they are finished(if I am not home). They always do a good job.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Seems like Aptive gives you the good technicians coming out to treat your property the first couple times than puts their benchwarmers on for every visit after that. Have had multiple no shows from te... Vis mer
Selskapet har svart
Matt came by to treat our outdoor area and did an amazing job clearing out webs, dusting and spaying around window ledges and treating the perimeter where those pesky bugs hide. He texted before arriv... Vis mer
Selskapet har svart
Our family has been an Aptive Pest Control customer for years. It is hands down the best company we have used. No ants or crickets in our home with Aptive (past companies failed). Happy to say we stil... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Aptive Pest Control in Chantilly, VA offers reliable residential pest control services designed to meet the needs of local homeowners. Our Chantilly team helps protect homes from pests like ants, spiders, cockroaches, rodents, and more with personalized treatment plans. We’re committed to delivering effective solutions and dependable service throughout Northern Virginia. Serving Chantilly and surrounding areas, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Skrevet av virksomheten
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktopplysninger
14004-K Willard Rd, 20151, Chantilly, VA, USA
- 17039554819
We overthink pests so you don't have to.
4,1
Bra
229 anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Professional and Punctual
They are professional and punctual. I am notified when they are on their way and when they are finished(if I am not home). They always do a good job.
13. mai 2026
Svar fra Aptive Pest Control - Alexandria
Hi Melissa,
Thank you for sharing this great feedback! We’re happy to hear you’ve had consistent, professional service and that the arrival and completion notifications help keep everything convenient, especially when you’re not home.
At Aptive, we focus on making pest control simple, reliable, and transparent so you always know what’s been handled from start to finish. We truly appreciate you trusting us to take care of your home and for being part of the Aptive community!
-Jasmine, Aptive Care Team
They do not show proof of service
They do not show proof of service, I have 2 houses in the court and they cannot schedule them to be treated at the same time, and they do not work with me to schedule services, they just pick a date and send an email, never call me.
25. april 2026
Svar fra Aptive Pest Control - Alexandria
Thank you for sharing your feedback, Donna. We understand how important clear communication and scheduling coordination are, especially when managing service for multiple properties.
A minimum of three treatment photos are expected to be taken during each service. If those photos are not sent directly by text message, they can also be viewed anytime through the customer portal at my.goaptive.com using the email address associated with your account.
We’re also able to coordinate service for both homes on the same day. While they may not always fall at the exact same time due to routing and availability, our team can manually help coordinate scheduling more closely when requested.
If you’re willing, please send your service addresses and any additional details to socialmedia@goaptive.com so we can ensure your concerns are handled with the care they deserve and help improve the scheduling experience moving forward!
-Alexis, Aptive Care Team
Svar fra Aptive Pest Control - Alexandria
Hi Dave,
Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear everything went great and that our team came across as friendly and professional.
That’s exactly the kind of experience we aim to deliver every time, making sure your home is cared for with respect and everything is properly handled from start to finish. We appreciate your trust in Aptive, and we’re always here whenever you need us, we’ve got it handled.
-Jasmine, Aptive Care Team
Great pest control service!
Service technician notified me in advance of his arrival and was very courteous and professional when he arrived.
5. mai 2026
Svar fra Aptive Pest Control - Alexandria
Hi there,
We really appreciate you taking the time to share this. At Aptive, we know how important it is to feel informed and respected during every visit, so it’s great to hear the advance notice and the courteous, professional service made a positive impression on you. That kind of communication and respect is exactly what we aim for.
Thanks for choosing Aptive, we’ve got this handled and we’re glad to be taking care of your home.
-Jasmine, Aptive Care Team
Glad he came
Glad he came. He was from another route but they were short on staff. Did a great job.
25. april 2026
Svar fra Aptive Pest Control - Alexandria
We appreciate your feedback, Vanla! It's great to hear he was able to step in and help out, and that the service still met your expectations. It’s great to know he did a great job for you, even while covering another route. Thank you for trusting Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Technicians Providing Guidance
The technicians providing guidance on how to work to remove carpenter bees.
1. mai 2026
Svar fra Aptive Pest Control - Alexandria
Hi Mike,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our service professionals were able to provide helpful guidance on addressing the carpenter bee issue, empowering you with that information is an important part of the service experience for us.
We’re glad you felt supported and informed, and we’ll be sure to pass your feedback along to the team. At Aptive, our goal is to make sure you have the right tools, guidance, and confidence so everything is fully handled the right way, we’ve got this handled.
-Jasmine, Aptive Care Team
They were very attentive to my specific needs
They were very attentive to my specific concerns and thoroughly treated my property for the identified pests. I also appreciated the clear communication regarding their follow-up policy; knowing that I can simply notify the team for a complimentary re-treatment if the issue persists provides great peace of mind.
11. april 2026
Svar fra Aptive Pest Control - Alexandria
Hi there,
Thanks so much for sharing this, we really appreciate the detailed feedback and are glad to hear our Aptive team was attentive to your specific concerns and thorough in treating your property. It’s also great to know the communication around our follow-up and re-treatment process gave you peace of mind, that’s exactly what we aim for. At Aptive, we want every step of the experience to feel clearly communicated and fully handled, so you can feel confident your home is taken care of. We appreciate you choosing Aptive, and we’re always here to keep things handled for you whenever you need us.
-Jasmine
Aptive and especially Cody are…
Aptive and especially Cody are incredible! They listened to my needs and addressed them immediately
21. april 2026
Svar fra Aptive Pest Control - Alexandria
Hi Susan,
Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear you’ve had such a great experience with Aptive, especially with Cody. It’s great to know he took the time to listen closely and address your needs right away, that’s exactly the level of responsiveness and care we aim for every visit. At Aptive, we’re focused on making sure everything is handled quickly, thoughtfully, and with your priorities front and center. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
I saw a huge roach in my home last…
I saw a huge roach in my home last night. The technician apparently only treated around the house. I am much more concerned about what lives inside and want him to come back and treat the inside.
14. april 2026
Svar fra Aptive Pest Control - Alexandria
Thanks for sharing this, Kiml. We’re sorry to hear about what you’re seeing inside your home. That’s understandably concerning, and we're here to help.
We’d like the opportunity to take a closer look at your account and recent service so we can better understand what was completed and arrange the appropriate follow-up. Please email socialmedia@goaptive.com with your address and any additional details you can share. Our team will carefully review everything and work to address your concerns with the attention they deserve.
-Alexis
Jason did a great job with Spring prep
Jason did a great job with Spring prep. Your rescheduling system does not work well or go out far enough in days or weeks.
8. april 2026
Svar fra Aptive Pest Control - Alexandria
Thank you for taking the time to share this with us, Randy! We're so glad that Jason did a great job treating your home. We also appreciate your feedback regarding our rescheduling system. We're always looking for ways to improve, and your input is invaluable in helping us enhance our services. If there's anything else we can do for you, please don't hesitate to reach out. We really appreciate having you as a part of Aptive!
-Alexis
Derrick was very professional
Derrick was very professional. He went thru everything and told me where the possible entry points were and how to cover them
11. mars 2026
Svar fra Aptive Pest Control - Alexandria
Hi Dolly,
Thank you for sharing your experience! We’re glad to hear that Derrick provided professional, thorough service and took the time to explain potential entry points and how to address them. At Aptive, we strive to empower our customers with both effective pest control and the knowledge to help protect their homes, and it’s wonderful to know Derrick delivered on that. We truly appreciate you choosing Aptive to help keep your home safe and comfortable.
-Jasmine
It’s too early to tell how effective…
It’s too early to tell how effective the service will be. Customer service is good. It’s still winter and there are no insects active. At this time. I will upgrade my rating if there are no mosquitoes this spring.
27. februar 2026
Svar fra Aptive Pest Control - Alexandria
Hi there,
Thank you for taking the time to share your feedback. We’re glad to hear that your experience with our customer service has been positive so far.
We completely understand that it’s still early in the season and that the effectiveness of pest control can be more noticeable once insects become active. At Aptive, our goal is to keep your home comfortable and protected throughout the year, and we’ll continue monitoring and adjusting treatments as needed to ensure the best results.
We appreciate you giving us the opportunity to serve your home, and we look forward to earning your upgraded rating this spring as we help keep mosquitoes and other pests under control. Thank you for being part of the Aptive family!
-Jasmine
Communication and Attention to Detail
I always appreciate the communication and attention to detail from Aptive. Before each service, they reach out about any concerns and follow up upon arrival. Following service we always receive photos and an update on anything they’ve noticed as well.
4. mars 2026
Svar fra Aptive Pest Control - Alexandria
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team consistently provides clear communication, thorough attention to detail, and helpful updates with photos after each visit. Keeping our customers informed and addressing concerns is always a top priority, and it’s wonderful to know our efforts are appreciated. We truly value you choosing Aptive to protect your home.
-Jasmine
The technicians are always on time
The technicians are always on time, professional, and seem genuinely interested in addressing our pest control needs. Really like the communication and information provided in advance of treatments.
3. mars 2026
Svar fra Aptive Pest Control - Alexandria
Hi Anthone,
We’re thrilled to hear that your Aptive service professionals consistently arrive on time, provide professional service, and take a genuine interest in addressing your pest control needs. Clear communication and keeping our customers informed before each treatment are key parts of the experience we strive to provide, and it’s great to know that came through during your visits. Thank you for trusting Aptive to protect your home, and we look forward to continuing to provide reliable, high-quality service.
-Jasmine
Is It Worth the Wait?
The product is great, the service is great, but their scheduling is poor. Scheduled service was a no show. Apparently service agent was out sick. The appointment was rescheduled. No show again. I again had to call. I waited twice all day. Aptive knew service agent was out sick but did not bother to inform the customer.
12. januar 2026
Svar fra Aptive Pest Control - Alexandria
Hi Janice,
Thank you for sharing your experience with us. I’m glad to hear that you’re happy with the product and the service itself, but I completely understand how frustrating it must have been to deal with missed appointments and poor communication. At Aptive, we aim to provide reliable scheduling and clear communication, and I’m truly sorry that this was not your experience.
We take feedback like yours very seriously, as it helps us improve our processes and ensure our customers are informed in situations like this. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account and make sure future appointments are properly scheduled and communicated. We’re committed to providing the quality service and peace of mind that Aptive is known for.
Thank you again for letting us know, and for giving us the opportunity to improve your experience.
-Jasmine
The company is good about notifying in…
The company is good about notifying in advance what day the service is going to be performed. That having been said, they are not always clear on the approximate time of the services' being performed. In addition, although the tech let us know when he arrived and was going to perform the service, he did not tell us when he was finished. We only knew when it had been completed when we saw his truck drive off, presumably after he had recorded the visit on his tablet, for we immediately got notification via e-mail.
20. februar 2026
Svar fra Aptive Pest Control - Alexandria
Hi James,
Thank you for sharing your feedback. I’m glad to hear that you appreciate the advance notifications for service. I completely understand how frustrating it can be when the approximate time of service isn’t clear, and when there’s no communication when the visit is complete. At Aptive, we strive to provide clear and consistent communication throughout every step of the service process, and I’m sorry that we fell short in this instance.
Your feedback is valuable and helps us improve how we communicate with our customers, including arrival and completion notifications. If you have any questions or would like assistance with future service notifications, please feel free to reach out to us directly at socialmedia@goaptive.com. We truly appreciate your trust in Aptive and are committed to delivering professional, reliable service every time.
-Jasmine
The technicians are either trained or…
The technicians are either trained or very junior and don't know what they are doing. If the goal is to just spray around the exterior of the home, then they would get the job done. I dont think they get to the root of the problem. I will be canceling
26. februar 2026
Svar fra Aptive Pest Control - Alexandria
Hi Iman,
Thank you for sharing your feedback. I completely understand your frustration and how concerning it must feel to have recurring pest issues despite service visits. At Aptive, our goal is not just to treat the exterior of your home but to address the root of the problem and provide lasting solutions. It’s clear from your experience that we fell short of that standard, and I sincerely apologize for that.
We take feedback like yours seriously because it helps us improve both our training and our approach to ensure every service professional can deliver the thorough, effective care our customers expect. I’d like the opportunity to review your account and see if we can address the issues you’ve been experiencing.
Please reach out to us directly at socialmedia@goaptive.com so we can make this right and ensure your Aptive experience aligns with the level of service we aim to provide. Your satisfaction and peace of mind are important to us.
-Jasmine
Do not deliver what sales states will be provided. When management is "finally" contacted, they, also, make statements and do not follow up.,
Never received discount promised by supervisor for misleading sales promise!! Actual technicians are generally kind and well meaning. They explain why certain services promised are not delivered. They state, they hear from customers all the time that management promises one thing and then does not deliver. I want to NOT renew my service!!!
23. februar 2026
Svar fra Aptive Pest Control - Alexandria
Hi there,
Thank you for sharing your feedback. I completely understand your frustration regarding the discount and the experience you’ve had with miscommunication. At Aptive, we take these concerns seriously and want every customer to feel valued and confident in the service we provide.
I apologize for any confusion caused by the previous promises and appreciate your recognition of our service professionals’ efforts, as they strive to be thorough, kind, and informative on every visit. While I understand your decision about renewing, I’d like the opportunity to review your account and see if we can make this right. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can discuss possible solutions and address your concerns.
We truly appreciate the feedback, as it helps us improve, and we’re sorry for any frustration this situation has caused.
-Jasmine
Very professional and thorough service
Very professional and thorough service. I would highly recommend.
14. februar 2026
Svar fra Aptive Pest Control - Alexandria
Hi Njeri,
Thank you for sharing your experience! We’re thrilled to hear that our service was professional and thorough, and we truly appreciate your recommendation. At Aptive, we take pride in providing reliable, high-quality pest protection while ensuring every home and yard we serve receives the care it deserves.
We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Svar fra Aptive Pest Control - Alexandria
Hi Alex,
Thank you for sharing your experience! We’re glad to hear that you found our service detailed and customized to your needs. At Aptive, we take pride in providing personalized solutions that effectively protect every home and yard we serve.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable and thorough pest protection.
-Jasmine
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.