AppScenic Ltd Anmeldelser 

690
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This website has an extremely talented customer service! Their will too help folks like me is outstanding. As a former USAF veteran and former firefighter... I know FIRST CLASS people up front and App... Vis mer

Vurdert til 5 av 5 stjerner

I am from south korea and also beginner of Dropshipping Appscenic is very useful for me because appscenic has easy interface. Dsers and Cjdropshipping look hard for me. beginners can easily lift item... Vis mer

Vurdert til 5 av 5 stjerner

I am a baby in this arena! Your representative, Paul has helped me feel comfortable as a new online market and business person. He is teaching me new online business tactics. I have learned over the... Vis mer

Vurdert til 4 av 5 stjerner

I've been using AppScenic for the past two and a half months to stock my online pet store, and I'm thrilled with the quality ands variety of the 100 items I've chosen. The platform is user-friendly a... Vis mer

Informasjon om virksomheten

  1. Netthandelsløsninger

Skrevet av virksomheten

AppScenic is the ultimate platform for dropshipping and wholesale, giving you all the tools you need to sell more, everywhere and anytime. Taking things to another level, AppScenic connects ecommerce store owners like you to high-quality dropshipping and wholesale suppliers from top-tier countries. And on top of everything, AppScenic gives you access to a complete dropshipping automation toolkit. Get access now to over 1,000,000 dropshipping and wholesale products. This is ecommerce like you’ve never seen before.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

690 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 75 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(690)

14 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

This company offers true automation for…

This company offers true automation for dropshipping. The site is easy to navigate and allows a lot of pre planning with favorites section alongside products pushed to store. Very helpful and fast response from customer service. Huge range of suppliers and stock with workable profit margins. The only thing I would like to see change is to make it easier for existing customers with annual plans to upgrade seamlessly and be offered the same as new users.

5. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Honestly I didn't expect to get a so…

Honestly I didn't expect to get a so unprofessional service, but this is what is happening. First the suppliers have no details on what they offer, then some of the orders have been rejected for no reason and tracking stopped working. They also accepted to refund me, as I didn't get any service and support at all and then they refused the full refund to offer one month only after I lost reputation and money for 5 months.

1. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Satisfied New User - Optimistic and Encouraged

I am still a relatively new user of the AppScenic platform but so far I am very pleased with the product selection, the well defined and up to date communications are also very good. There are numerous opportunities to work with a variety of suppliers. My only complaint so far would be with the UX/I - e.g. when reaching the end of a search list of say 50 products and the user wants to advance 1 page to see the next set 50 - the page does advance as requested but there is no auto-scroll to return to the top of the list beginning 51. Outside of a quick screen flash indicating a page refresh/load - the user's first impression is a malfunction.

11. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

All-in-one program for dropshipping

All-in-one program for dropshipping. You don't need anything else. Easy to use, time-saving and very practical. It perfectly simplifies the process of finding, uploading and managing products.

8. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Your support team is extremely patient…

Your support team is extremely patient with an aging newby to your platform. My last experience, a few days ago, was one that the team pointed out was in the Help section, but still gave me the steps I needed to take. Thank you for assisting me so nicely.

7. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Orders cancelled regularly by appsenic…

Orders cancelled regularly by appsenic who of course state they were by sellers due to stock levels. SORT OUT YOUR SELLERS THEN! Orders are cancelled because seller has been asked by major reseller to not warrant orders from anyone else, according to Appsenic anyway. IN THAT CASE TAKE THEM OFF THE PLATFORM! I spent a week importing and sorting out 5000 clothes from a UK seller ending in code 1365 only to be told they want sell goods to my customers. What a con artist! The goods are very over priced when compared to sellers on eBay so where do you think the customers will be? Don't fall for subscribing, you'll be throwing your money away. My store has received so much negative feedback on the few orders I have had with very little profit might I add, do to cancelled orders. Absolutely shocking service. They want your money but don't have the back end to keep stock levels up or the balls to remove sellers for sales practices! AVOID!

Update: Still order has not been sent to my customer! Other orders are moving but this is not. I have brought this to your attention on several occasions and I'm blown off by Adrian aka Razman each time. Adrian's telephone number does not work and when highlighting this, it is for suppliers only! Due to AppScenic's incompetence at keeping stock levels up to date they first state that it is not available in the UK and when pointing out that it should not be on the UK suppliers lineup it changed to they are now out of stock. I chose the alternative and yet this sits in limbo with no update which has led to negative feedback being left against our business which we are passing on to AppScenic. Upgrading to Pro clearly does not benefit this service received.

7. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra AppScenic Ltd

Hello,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the challenges you’ve faced, and we’d like to address your concerns directly.

Regarding the cancelled orders, we understand how frustrating and inconvenient this can be for you and your business. In the specific case you mentioned, the supplier had to cancel certain orders due to a pre-existing non-compete agreement with another reseller. This agreement only applied to specific products and specific sales channels, not to all sales or marketplaces. Unfortunately, this was beyond our control and a very rare occurrence. As soon as we became aware of the issue, we worked closely with the supplier to resolve the matter and ensure similar situations don’t happen again in the future.

We also want to clarify that we’re continuously monitoring supplier performance on our platform and take these matters seriously. If a supplier consistently fails to meet expectations or creates repeated issues for our retailers, we act accordingly, including suspending or removing their products if necessary. Your feedback is critical in helping us maintain a high standard for the suppliers on our platform.

As for product pricing, it’s important to note that pricing depends on individual suppliers and varies based on the product, market, and logistics. We always encourage our retailers to explore our wide range of over 1 million products from 400+ suppliers to find the best matches for their store and customer base. If you’d like assistance in identifying better products or suppliers, our support team is here to help.

We sincerely apologize for the inconvenience this has caused your business and the impact it has had on your customers. Please know that we are committed to providing a better experience and ensuring smoother operations for our retailers.

If you’d like to discuss this further or need any assistance moving forward, please don’t hesitate to reach out to us at support@appscenic.com.

Thank you,
The AppScenic Team

Vurdert til 5 av 5 stjerner

AppScenic Training

The AppScenic training has been very helpful, to ensure business success and the Customer Care Team is very quick to assist.

22. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Work

The products listed are products that can actually sell, and that's important because cash is oxygen. These are valid suppliers and that is great work done on your part.

24. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Being that i just joined the family

Being that i just joined the family, The best i can say is, that everyone who I spoke with were very friendly and patient. I also learned a lot with the short time that I have been with the company.

22. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

AppScenic Review

I've been using AppScenic for the past two and a half months to stock my online pet store, and I'm thrilled with the quality ands variety of the 100 items I've chosen. The platform is user-friendly and offers a fantastic range of unique pet products that my customers would love. However, I wish there were options in essential categories like pet food and health supplements. Also in pet toys I could not find frisbee-a common pet toy. Overall, it's a great platform with room to grow in those areas!

1. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Honest Feedback

This is John, a dropshipper from Sydney, Australia. I would like to share my honest review of Appscenic, based on my experience as a seller on eBay.

First, the customer support at Appscenic is friendly but lacks professionalism. Even for simple inquiries, a ticket needs to be submitted, and sometimes it takes 1-3 days to get a response. There were instances where it took 2-3 days, especially if the issue arose during the weekend. This was very inconvenient, especially in urgent situations that require immediate assistance.

Another significant issue I encountered is that some of Appscenic’s suppliers do not allow returns. I was unaware of this, and none of my peers knew about it either. You need to carefully check the return policies for each supplier.

From my perspective as a dropshipper, it’s crucial to get quick and professional support in urgent situations. However, Appscenic's customer support seems to lack the necessary expertise. Simple questions require a ticket to be issued, and responses can take up to 24 hours or even 3 days, depending on the situation. This leads to a lot of frustration, and ultimately, it can affect profitability.

By comparison, other platforms like CJdropshipping offer responses in 2–5 minutes with detailed guidance and chat support, which is a stark contrast to the delays I experienced with Appscenic.

Regarding the biggest issue I encountered: I recently listed Christmas decorations from Vida XL (a supplier on Appscenic) on eBay. After my buyer received the product, they noticed a significant difference between the photos on Appscenic and the actual item. They filed a return claim on eBay, which was accepted. I requested pictures from the buyer, and the situation seemed valid, especially since these were decorations, and the quality difference was apparent.

I decided to offer a free return to the buyer and contacted Appscenic to initiate the return process. As always, Appscenic required me to submit a ticket. After 2-3 days, I received an email from Vida XL, stating that they no longer accept returns in the U.S. I was shocked. In today’s world, it’s hard to believe that some suppliers don’t allow returns.

Despite this, I honored my promise to the buyer and offered a free return. The buyer was surprised by Vida XL’s refusal to accept returns and thanked me for handling the return on my own.

However, here’s where it gets even more confusing: I later found that on Syncee, Vida XL allows returns within 14days. I had just received an email from Appscenic stating that Vida XL US does not accept returns, so this left me feeling very confused.

Why does Vida XL have different return policies depending on the platform? This is a major concern. If we can’t even rely on consistent return policies, which platform should we trust?

I’m sharing this review along with the emails I received from Appscenic about Vida XL’s no-return policy, as well as the information from Syncee about the 14-day return policy.

This is my honest feedback.

* I can"t attach the images here.

19. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Simplicity for use

It was very simple to navigate. When I have questions I get answers in a timely manner. The reason I didn't give 5 stars is because I'm still learning and I still have a lot to learn.

17. november 2024
Anmeldelse skrevet uten oppfordring

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