Banner for AnswerConnect UK

AnswerConnect UK Anmeldelser 204

TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We started using Answer Connect back in mid summer and they have made every effort to ensure the switch over from our previous provider of this service went smoothly. There were several issues that... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

An absolutely amazing call answering service in the UK. They provide: - Web chat services - Call answering services - Updating info onto our own CRM - They book meetings onto my Calen... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Answer Connect have been a tremendous help for our small business (we use their live call answering - 'virtual receptionist' service). Their team have made the set up process really smooth and easy. T... Vis mer

Informasjon om virksomheten

  1. Telefonsvartjeneste
  2. Telefonsenter

Skrevet av virksomheten

AnswerConnect helps business owners take back their time while capturing every opportunity. With 24/7 live answering services, you can rest assured that your customers receive 5-star support around the clock for businesses across the UK. Every call is a chance to build trust. That’s why AnswerConnect is powered by people, not bots. Our team of human receptionists are available 24/7 to represent your brand with warmth, professionalism, and care. When it comes to business growth, we’re here to help by capturing leads, scheduling appointments, forwarding calls, and handling customer inquiries with care. Customizable call-handling scripts ensure every interaction aligns with your brand’s voice. The AnswerConnect app allows users to stay updated on the go, track call activity, and respond to messages from anywhere. Whether you're a small business or a growing enterprise, we provide the support needed to streamline operations and enhance customer satisfaction. Plus, we think business should be a force for good. That’s why we plant a tree for every customer, every month. Because helping your business grow should help the planet too.

Skrevet av virksomheten


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

204 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I’ve just launched a start up estate agency

I’ve just launched a start up estate agency and wanted ALL callers to receive a great experience from day one of dealing with my company. As a start up we don’t have any staff and I did not want people to ever go to voicemail or get an engaged tone. Answer Connect have enabled me to do this and their pricing is fair and I feel represents the service their offer well

26. oktober 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Ian, Thank you so much for your review! We understand the importance of first impressions to your callers. we are pleased to hear this is supporting your customer experience. It is great to be working with you.

Vurdert til 5 av 5 stjerner

Answer Connect supply an excellent…

Answer Connect supply an excellent service. When they begin working with you they put in lots of time refining the script to get you the best results when you go live. They are really easy to contact to make amendments to the script and keep in contact to check how things are going. The calls are answered consistently and effectively.

25. oktober 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Martin, Thank you for your 5 Star Review of AnswerConnect! It is important to work together to create a service bespoke to your business needs. Our client services team are on hand to enhance your experience and your callers. Do keep in touch with any feedback you may have.

Vurdert til 5 av 5 stjerner

Excellent Service - Highly Recomended

Excellent Service - Highly Recomended
Sales executive, Joanne, that I dealt with was clear, accommodating and provided excellent customer service.
I then dealt with Jill in the set up of our specific needs who was also excellent.
The service so far has been as advertised and worked perfectly.
Great payment model and after care too.

25. oktober 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Andy, Thank you so much for your excellent review! I am so pleased to hear you had the pleasure of working with both Joanne and Jill. Should you have any additional feedback in the future, we'll look forward to hearing from you.

Vurdert til 5 av 5 stjerner

Great service

We have been monitoring our call handling for some time .I must admit I am very impressed with the service AnswerConnect provides for us.All operators have been handling calls for Drain Doctor Aberdeen on a very high professional level.There were few calls when the operators did not have the right keyword to work with ,but they used a common sense and made sure a customer is satisfied with the answer.I will be honest the people outside our company and supply chain would not have a clue what those keywords actually mean. The operators acted as if they are very familiar with the above mentioned concepts.They were not confused they just acted normal.That was superb .They were also magnifison while handled straight forward calls
I want to express my deep appreciation for your and your operators efforts.
Many thanks again from the bottom of my heart
Keep up the good work
Drain Doctor Aberdeen
Alexei Vodopianov
Managing Director

23. oktober 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Your appreciation has meant a lot to us and it will go a long way to motivate us towards proving our best service to you and make our Team Proud.

Thank you so much

Vurdert til 5 av 5 stjerner

Great service

Great service, warm friendly people. Very reasonable Highly recommended

27. september 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Thank you for your valuable feedback, We're delighted to work with you

Vurdert til 5 av 5 stjerner

Out of hours call handling.

i can confirm that the service our company receive from Answer-connect is excellent.
They handle all of our out of hours calls very efficiently and professionally.
Our company would not hesitate to recommend Answer-connect to others requiring the same type of service.

24. september 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

That is really great to hear Colm, we're so glad to be working with you!

Vurdert til 5 av 5 stjerner

AnswerConnect have been amazing for us

AnswerConnect have been amazing for us. The service is incredible and the client login dashboard really helps us understand where we can improve our service to clients

20. august 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Thank you for the fabulous review Perry! I am so glad to hear that not only are we helping you manage your calls but you are able to get some valuable information to improve your client's experience.

Vurdert til 5 av 5 stjerner

Great company to deal with

Great company to deal with. I get all my missed calls through very quickly on either e mail or text enabling me to respond quickly wherever I am.

No complaints from customers regarding how my calls are serviced.

17. august 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Hi Richard,

We are so pleased to hear that the service is working so well for you and your callers. It is great to be working with you!

Thanks
Jill

Vurdert til 4 av 5 stjerner

Great service.

21. juni 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Christopher, Thanks for your great review! Please do let us know your feedback, so we can exceed your expectations and push up to providing 5 stars! We look forward to hearing from you.

Vurdert til 5 av 5 stjerner

Great service

Great service! Reliable and punctuate!

14. juni 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Glad to hear how pleased you are with the service Biba!

Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service. Always quick to respond to changes and very easy to use.

13. juni 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Thanks for the terrific review Sean!

Vurdert til 5 av 5 stjerner

Friendly and efficient team

Friendly and efficient team. No issues ever and so highly recommended.

8. juni 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Thanks for the recommendation, Kate. It is a real pleasure to working with you!

Vurdert til 5 av 5 stjerner

good experience

We have had a great experience with Answerconnect.

8. juni 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Thanks Shivani, we are glad to hear that everything is going so well.

Vurdert til 5 av 5 stjerner

Very useful service

Very useful service - easy to communicate with and set up the scripts for call handling. They form a very useful part of the front-end of our business and definitely help us convert more enquiries into clients.

6. juni 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Thank you, Russ! We're so glad to hear that you're seeing value from the service. Thank you for choosing us!

Vurdert til 5 av 5 stjerner

Simple, efficient service

Really easy to set up, customised to my business needs and regular check ins with an account manager. Would definitely recommend to anyone looking for this type of service.

23. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Thank you, Leanne! We are glad to have the opportunity to work with you. Please let us know whenever you need anything.

Vurdert til 5 av 5 stjerner

Megacall - Very happy with service

we use this service for out of hours emergency support and even though we don't make the most use of the system as our systems are extremely robust, they have always made sure we have what we need. Great customer service!

22. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Thank you! We are glad that we can be here to help support you with your out of hours emergency calls. we are pleased to be working with you.

Vurdert til 4 av 5 stjerner

very helpful staff.

very helpful staff.
Always available & courteous & most importantly ready to help find solutions to any issues that arise

22. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

It's great that we can work together, to provide you with a service tailored to your business needs. Thanks so much for the great review!

Vurdert til 5 av 5 stjerner

We’ve been working with AnswerConnect…

We’ve been working with AnswerConnect for a long time and very happy with their service.

I would recommend to others but not to competitors...

22. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til AnswerConnect UK

Svar fra AnswerConnect UK

Thanks for the brilliant review! It is really great to know that our service is valued and we provide a useful tool for you business.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv