I just moved and didn't realize I had to add a po box to my address. The order was delayed because of my mistake. They went above and beyond to assure that I got my order. Their customer service and c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’m not pleased at all. I ordered a pair of shoes Nov 16th and still haven’t received them as well as no update. I’m actually very upset, it is a Christmas gift for my husband and I spent allot of mon... Vis mer
Selskapet har svart
Gisteren mijn bestelling ontvangen na 3,5 week. Er is zeer weinig of incomplete communicatie. Ook nadat ik een trackingnummer had ontvangen was het onduidelijk waar mijn pakketje was, totdat het gis... Vis mer
I’m highly upset! I ordered a pair of shoes and jacket and still haven’t received them as well as no update!! I’m so frustrated because it is a birthday gift for my husband and I spent allot of money!... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
AnimeBape is an independent streetwear and lifestyle brand inspired by the bold visuals and stories of Japanese anime. Founded by true anime enthusiasts, we’ve made it our mission to create fashion that speaks directly to the global anime community. At AnimeBape, we combine the worlds of anime culture and contemporary fashion to deliver high-quality apparel that’s as expressive and fearless as the characters that inspire them. Our product line includes everything from graphic hoodies, tees, and jackets to custom pieces designed to reflect the unique art style and emotion of anime. Every design is crafted with attention to detail, from concept to print, and we work closely with talented artists and designers who share our passion. Whether you’re a fan of shonen classics, dark fantasy, or slice-of-life genres, we have styles that connect with your favorite anime worlds. What truly sets AnimeBape apart is our commitment to both creativity and customer satisfaction. We understand that ordering online requires trust. That’s why we’ve invested heavily in responsive customer service, efficient worldwide shipping, secure payments, and regular communication at every step of the journey. If a product doesn’t arrive as expected or an issue comes up, our team is here to help—quickly and professionally. With customers in the US, Canada, UK, Australia, and many other parts of the world, we’re proud to be part of a global community of anime lovers. We listen carefully to our customers’ feedback and continuously improve our products and services to meet the high standards you deserve. AnimeBape is more than just a clothing store—it’s a growing movement built by fans who wear their passion with pride. Thank you for supporting our vision. We invite you to explore our collection and experience what makes AnimeBape different: premium designs, anime authenticity, and a customer-first approach.
Kontaktopplysninger
530-B Harkle Road Ste 100, 87505, Santa Fe, USA
- support@animebape.com
- animebape.com
3,0
Middels
27 anmeldelser
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No shipping no response to mail
No shipping no response to mail! Fake take care
26. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Animebape
Dear Ahmed,
We sincerely apologize for the frustration you've experienced. Please know that this is not the level of service we aim to provide. We understand how important it is to receive timely updates and clear communication regarding your order.
To resolve this issue as quickly as possible, we kindly ask that you contact us directly at support@animebape.com with your order number. Our team is ready to assist and ensure your concern is properly addressed.
We appreciate your feedback and are committed to showing the level of care and professionalism every customer deserves.
dogshit
qaulity is absolute shit that you can literally see through the hoodie. never buy from them unless you want to get scammed i dont even think i will be able to get my money back
4. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Animebape
Dear Erin,
Thank you for sharing your feedback. We’re very sorry to hear that the hoodie did not meet your expectations. Our products are printed on lightweight material as described on the product page, but we understand that this may feel different from what some customers expect.
We would like to review your order and help resolve this for you. Please contact us at support@animebape.com
with your order ID and a photo of the item you received so our team can check the issue and offer the best possible solution, including a partial refund if the product quality is not as advertised.
We appreciate the opportunity to assist you directly.
Terrible customer service
Terrible customer service. Ordered a shirt that was button up and you couldn’t even get the button into the precut slits. The quality was also very fake and terrible. I told them that there was an issue with the shirt and I would like to return it as I was within their policy window. They then told me to send them an email with a pic of the malfunction with the shirt. How am I going to show me trying to button a shirt. Nevertheless, I did my best and they told me they would only give me a small discount on a new product. What? How ridiculous.
17. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Animebape
Dear Josh,
Thank you for your feedback. We’re sorry to hear about the issue you experienced with the button-up shirt. When customers report a manufacturing defect, we always request a photo so our team can verify the problem with production—this is a standard part of our quality-control process. We understand that demonstrating the buttoning issue in a photo can be difficult, and we appreciate you trying to provide the images.
If the item is confirmed to have a defect, we can still review your case again and offer a more suitable resolution. Please contact us at support@animebape.com
with your order ID so we can recheck the details and assist you properly.
We genuinely want to make this right and appreciate the opportunity to help.
Slow to dispatch & quality misleading
Slow to dispatch (took a week) but they delivered overseas pretty quick.
Material not what I was expecting for the price, but can't deal with an overseas return, it's a Christmas present hopefully they like it
6. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Animebape
Dear Gary,
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. We understand your concerns regarding dispatch time and material expectations, and we are sorry that your order did not fully meet what you hoped for.
Over the past year, we have improved both our production process and our quality control, and many customers have noticed faster dispatch times and clearer product descriptions. We would be grateful for the chance to provide you with a better experience this year.
If you need any assistance or have questions before placing a new order, please feel free to contact us at support@animebape.com. We’re always here to help.
Insanely long delivery or scam
Ordered a single button-up shirt on 09/11/2024 and have yet to receive it as of 9/28/2024. Starting to think this company is a scam that just takes your money
11. september 2024
Anmeldelse skrevet uten oppfordring
One item out of three never arrived
Bought three pairs of shoes from them. Two pairs arrived but the third one was delayed due to "changes in size". Reselected the size as requested but still waiting for the shoes months after. Not answering my emails anymore. Don't buy from them.
1. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Animebape
Dear Tom,
Thank you for sharing your feedback. We’re very sorry for the delay with the final pair of shoes in your order. This situation is not what we want for our customers.
To assist you properly, could you please contact us at support@animebape.com
and include your order ID? This will allow us to check the updated size request, confirm the production status, and ensure the remaining pair is shipped or resolved as quickly as possible.
We understand your frustration and would like the opportunity to make this right for you.
Their 'sweaters' are thin long sleeved…
Their 'sweaters' are thin long sleeved shirts. 3 day return policy. They say they can't accept returns because they don't have a return address in the US (despite listing a US address on their site). The product is the same as you can get from AliExpress, and it comes from China, so I suspect they are just drop-shipping it from AliExpress. In the process of disputing with my credit card company.
2. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Animebape
Dear Rich,
Thank you for your review. Our “sweater” listings focus on printed designs, not knitted fabric, and this is noted in the product description. We understand, however, that expectations can differ, and we are reviewing the listing again to ensure the description is even clearer for future customers.
If the item is not what you hoped for, please reach out to us at support@animebape.com
with your order ID. While made-to-order items cannot be returned, we can still offer a partial refund as a goodwill gesture if you are not satisfied with the product received.
We appreciate the opportunity to assist you directly.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.