System working brilliantly!
We've now had our solar/battery system that Angus Renewables installed for just over a week and it's been performing brilliantly. We've not spent a penny since installation on electricity, and may that long continue!
Truly thankful to Matthew and the team for everything. From day one Matthew was brilliant. Unlike some installers who tried to push us to a specific brand that they were comfortable with, Matthew worked with us and our budget to truly tailor the solution to us.
Let me give you an example: From the start I wanted an 8kw inverter because we have a large roof and were able to fit 22 panels (east/west) on it, plus we wanted to ensure when we're cooking in the evening we're covered. A few of the other companies I spoke to tried to persuade me to downsize, pushing me toward a 5-6kw inverter or charging a premium for the 8kw, which effectively felt like they were trying to force my hand into accepting a lower-rated system.
Instead, Matthew heard me, understood, and reassured me that in fact an 8kw inverter is the perfect size for a multitude of reasons. I can safely say, Matthew was correct. Most days this week we've been generating well over 6kw peak. Some days hitting over 8kw peak (50+kwh's daily total recently). If I went with the other companies' suggestions, we'd be missing out on that free energy due to inverter clipping! This way all our electric appliances can run at the same time run and we're covered by solar and/or the battery.
This is what drew me to Angus Renewables. I was able to have an actual conversation with them, discuss options, and ask endless questions. I wasn't pushed into a system they preferred or had sitting on the shelves, which is exactly what it felt like with some of the others. It felt with the others I wasn't spending enough money to warrant their attention. Again, some, not all. To be fair to them, this likely speaks more to how busy the sector is at the moment, than the comapanies themselves but nevertheless doesnt compare to how great Angus Rewnewables treated us.
We did encounter a global supply issue with the original 490w panels we wanted, but Matthew proactively alerted me to this and offered a clear choice: switch to 480w panels or wait a few more months. We chose the 480w panels and they were installed just a week later.
The installation team, Stu and Viktor (and Matthew), were amazing. They got the job done even though we had bursts of horrible hail and rain; nothing deterred them. I was fully expecting them to call it a day and come back, but instead they patiently waited out the weather and worked hard in between the gaps and until ~8pm too, to ensure it was operational that day. The final system handover was explained to me clearly and I was very happy with the clean workmanship.
I received my paperwork days later, which seems to be a rarity, so a big thank you to the office staff for organising this so quickly! This meant I was quickly able to claim for my green living mortgage cashback scheme and get the ball rolling on my smart export payments.
Final note, as I could go on: The way Angus Renewables quote was also another major factor in my decision. Each item (including labour) was fully itemised. Everything was clear, nothing was hidden, and I could see exactly what I was paying for. I can tell you for certain, this was not the case with a good chunk of the other quotes I received. Highly recommended.