Angel & Rocket Anmeldelser 3 299

Svar fra Angel & Rocket

For 5 timer siden

Thank you for taking the time to share your feedback with us. 💖
We’re really pleased to hear that you had a positive experience with our customer service, that means so much to our team.
We’re sorry to hear that the dresses arrived more wrinkled than expected. Packaging can sometimes vary depending on the size and contents of an order, and while our aim is always to ensure items arrive safely, we understand this may not have been ideal on this occasion.
Your feedback is truly appreciated, and we’ll be sure to share it with our wider team as we continue to review and improve our packaging. Thank you again for your honest comments. ✨

Svar fra Angel & Rocket

For 5 timer siden

Thank you so much for your lovely review! 💖 We’re so happy to hear that your 6-year-old loves his new outfits, that’s the best feedback we could ask for! ✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Svar fra Angel & Rocket

For 5 timer siden

Thank you so much for your lovely review! 💖 We’re so pleased to hear you had a great experience in the Swindon Store, that’s exactly what we aim for! ✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Svar fra Angel & Rocket

For 5 timer siden

Thank you so much for your wonderful review! 💖 We’re so pleased to hear that you were happy with both the quick Evri delivery and the t-shirts you ordered, the Ray Portofino Graphic T Shirt is my personal favourite, this is what we aim for at A&R! ✨ It’s great to know you’ll be ordering again, and we can’t wait to welcome you back to Angel & Rocket soon! 😊

Svar fra Angel & Rocket

For 1 dag siden

Thank you so much for your lovely review! 💖 We’re really so happy to hear that you're pleased with the outfits for your granddaughter, both the Maggie Stripe Scalloped Dress and Eleanor Mesh Dress & Bloomer are so gorgeous! ✨ It’s also great to know that your order arrived quickly with Evri. Your kind words truly mean a lot to everyone at Angel & Rocket, thank you for choosing us for your granddaughter, and we hope to welcome you back again soon! 😊

Svar fra Angel & Rocket

For 2 dager siden

Thank you so much for your lovely review! 💖 We’re so happy to hear that you love the pieces that you ordered and that your delivery arrived so quickly with Evri, that’s exactly the experience we strive to provide! ✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Svar fra Angel & Rocket

For 2 dager siden

Thank you for bringing this to our attention, and we’re really very sorry to hear about your experience.
It’s disappointing to hear that the button came off the shorts the first time your child wore them, as this is certainly not the quality we strive to deliver. We completely understand your frustration and sincerely apologise for the inconvenience caused.
We would love the opportunity to make this right for you. Our Customer Service team will be reaching out to you to support you further with this so that we can investigate further and arrange a suitable resolution.
Thank you for your feedback, it helps us maintain the high standards we aim to uphold. 💖

Svar fra Angel & Rocket

For 2 dager siden

Thank you so much for your kind review! 💖 We’re delighted to hear that you had an all-round good experience with Angel & Rocket. ✨ We hope you and your granddaughter love the Mae Pink Floral Mesh Bow Strap Dress! Your lovely words truly mean a lot to us. Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Svar fra Angel & Rocket

For 2 dager siden

Thank you so much for your lovely review! 💖 We’re delighted to hear that you love the Clara Pink Pleated Mesh Corsage Dress and that your Evri delivery arrived without any issues. That’s exactly the experience we strive to provide! ✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Svar fra Angel & Rocket

For 3 dager siden

Thank you so much for your lovely review! 💖 We’re delighted to hear that you love the Francesca Shirred Panel Dress and have found the quality excellent, that’s exactly what we love to hear! ✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Svar fra Angel & Rocket

For 3 dager siden

Thank you so much for taking the time to leave your feedback, and we’re so very sorry to hear about your experience. We completely understand how upsetting it must have been to discover that your parcel was stolen.
Sam, from our Customer Service team has been in touch with you directly this morning to go through the next steps. We’re pleased to have been able to assist and provide support during this situation.
We will continue to be available to support you where possible. Please don’t hesitate to reach out if you need any further assistance. Thank you for your patience and understanding. 💖

Svar fra Angel & Rocket

For 3 dager siden

Thank you so much for your lovely review! 💖 We’re really happy to hear that you love the Ginny Gingham Bow Waist Dress, it means so much to us that you love it as much as we do! ✨ Thank you so much for choosing Angel & Rocket, and we hope to welcome you back again soon. 😊

Svar fra Angel & Rocket

Lagt ut for 3 dager siden

Thank you so much for taking the time to leave us your kind review! 💖 At Angel & Rocket, we’re truly grateful for your continued support as a regular customer with us over the last few years. It means the world to us to know that you consistently enjoy our quality and service. ✨ We really hope you love the absolutely gorgeous dresses you received from us, the Natalie Broderie Bow Back Dress and the Libby Bow Pleat Dress are my personal favourites! Thank you again for taking the time to leave us a review, we look forward to welcoming you back to Angel & Rocket again soon! Please don't hesitate to reach out if we can help you with anything!😊

Svar fra Angel & Rocket

For 3 dager siden

Thank you so much for taking the time to leave your lovely review! 💖 We’re so happy to hear that you love the Olivia Sparkle Embroidered Dress and you have received great service, we really love to hear such positive feedback!✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Svar fra Angel & Rocket

For 4 dager siden

We’re very sorry to hear about your experience and are disappointed to hear of the frustration this has caused you.
We completely understand how disappointing it is be to incur return shipping costs, as well as customs duties and charges, we try to make this as easy as possible by displaying these fees very clearly at the Checkout stage for you to review before placing your order. As our orders are dispatched from the United Kingdom, international shipments may be subject to local taxes and import charges set by the destination country. Unfortunately, these fees are determined by local authorities and are outside of our control.
Regarding return fees, many retailers apply a charge to help cover the operational and logistical costs involved. These include carrier handling, warehousing, processing, quality inspections, and restocking. Introducing return charges also helps businesses operate more sustainably by reducing unnecessary transportation and environmental impact. As a small business, these measures allow us to maintain the quality of our products while keeping our pricing as fair and competitive as possible.
We sincerely apologise for any inconvenience this has caused and truly appreciate your feedback, as it helps us improve transparency for our international customers. If there is anything further we can do to assist you, please don’t hesitate to contact our Customer Care team, we would be more than happy to help.
Thank you for taking the time to share your experience. 💖

Svar fra Angel & Rocket

For 4 dager siden

Thank you so much for your review! 💖 We’re delighted to hear that the Rae Palm Print Ruffle Strap Dress is exactly as pictured, we always do our best to represent our products as accurately as possible. ✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Svar fra Angel & Rocket

For 4 dager siden

Thank you for taking the time to leave your feedback, and we’re very sorry to hear that you haven’t yet received your order. We completely understand how frustrating this delay must be.
Our Customer Service team have now contacted you directly to investigate the matter and provide support. Please rest assured that we are doing what we can to resolve this for you.
Thank you for your patience and understanding, we truly appreciate it and look forward to putting this right for you. 💖

Svar fra Angel & Rocket

For 4 dager siden

Thank you so much for your wonderful review! 💖 We’re delighted to hear that you've received great service and that you love your gorgeous dresses, the Sylvie Ruffle Dress with Soft Pink Sash is just perfect! ✨ Thank you so much for choosing Angel & Rocket! 😊

Svar fra Angel & Rocket

10. apr. 2026

Thank you so much for taking the time to leave us your feedback. We’re truly sorry to hear that you’re still waiting for your refund, and we completely understand how frustrating this must feel.
We can confirm that your return arrived at the Evri Hub local to our warehouse on Sunday 5th April. Our Customer Service team will now review its current status and support you every step of the way to ensure this is resolved as quickly as possible. A member of our Customer Service team will be reaching out to you directly with an update.
As a small team, we do our very best to process returns promptly, as we know how important timely refunds are to our customers. While we always aim to complete these as quickly as possible, we are occasionally reliant on courier updates and transit times. Please rest assured that we are actively looking into this for you.
Thank you for your patience and understanding, we truly appreciate your support and the opportunity to put this right. 💖