Angel & Rocket Anmeldelser 3 299

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

So much choice .My 1st time ordering from this site . I will deffnitely be ordering again the quality in the material is beautiful. Fast delivery would highly recommend this site .

Selskapet har svart

Vurdert til 3 av 5 stjerner

Porto für Retoure 14 Euro berechnet und Zoll und Einfuhrumsatzsteuer sind auch futsch da Sendung aus England kommt und bei Rücksendung nicht zurück erstattet werden. Gute Kommunikation

Selskapet har svart

Vurdert til 5 av 5 stjerner

I bought a two piece outfit for our granddaughter in Australia. What great quality and fabulous design. I stumbled across this company on Instagram and am so glad I did. Their designs are SO different... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Recently bought 2 items for Christmas presents for 2 little girls. Both excellent top quality garments and I am thrilled with them both. Very prompt efficient service from ordering and deliv... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Barneklesbutikk
  2. Forhandler av babyklær
  3. Barnebutikk
  4. Klesbutikk

Om Angel & Rocket

Skrevet av virksomheten

Getting to know Angel and Rocket

A Junior Design Awards winning brand.

All kids have their own individual style, which is why we design clothes with their unique personalities in mind. We believe kids want to be admired and noticed so we're committed to detail, quality and fashion through the use of high-quality fabrics, yarns and British design.

Since our launch in 2014, Angel and Rocket continues to grow.

We offer unique and stylish collections from 0-14 years old using premium fabrics, including fair-trade organic cotton and recycled polyesters. We believe being different is cool and strive to produce collections which enhance character and personality and exude happiness and joy.

Explore our range of designer children's wear, and enjoy our unique prints and patterns.

Girls New In Boys New In Occasionwear Character Shop Our Story

Angel and Rocket

Skrevet av virksomheten

High Expectations
To produce premium clothes we select the finest fabrics and use a trusted, ethical supply base that ensures the best children’s wear compliance. This uncompromised drive for quality is just as important in the way we serve and deliver products to you, our customer. Collecting and monitoring reviews is part of this commitment and something we want to openly discuss to ensure the highest standards are met.

Lie Back and Relax!

With Free Delivery On All Orders Over £50

With Free Delivery On All Orders Over £50
Not only do we offer free delivery on all UK orders over £50 but we also have a no quibbles returns policy so once you've ordered all you need to do is lie back and relax.

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Wrinkled

This was my first. Experience with this company. Customer service is a five. The four dresses arrived in an envelope. I had to purchase a steamer.

2. april 2026
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Svar fra Angel & Rocket

Thank you for taking the time to share your feedback with us. 💖
We’re really pleased to hear that you had a positive experience with our customer service, that means so much to our team.
We’re sorry to hear that the dresses arrived more wrinkled than expected. Packaging can sometimes vary depending on the size and contents of an order, and while our aim is always to ensure items arrive safely, we understand this may not have been ideal on this occasion.
Your feedback is truly appreciated, and we’ll be sure to share it with our wider team as we continue to review and improve our packaging. Thank you again for your honest comments. ✨

Vurdert til 5 av 5 stjerner

My 6 year old loves his new clothes.

My 6 year old loves his new clothes.

9. april 2026
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Svar fra Angel & Rocket

Thank you so much for your lovely review! 💖 We’re so happy to hear that your 6-year-old loves his new outfits, that’s the best feedback we could ask for! ✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Vurdert til 5 av 5 stjerner

Great experience

Great experience

9. april 2026
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Svar fra Angel & Rocket

Thank you so much for your lovely review! 💖 We’re so pleased to hear you had a great experience in the Swindon Store, that’s exactly what we aim for! ✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Vurdert til 5 av 5 stjerner

From ordering to delivery is very…

From ordering to delivery is very quick. Quality of the tshirts is amazing. I will be ordering again.

9. april 2026
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Svar fra Angel & Rocket

Thank you so much for your wonderful review! 💖 We’re so pleased to hear that you were happy with both the quick Evri delivery and the t-shirts you ordered, the Ray Portofino Graphic T Shirt is my personal favourite, this is what we aim for at A&R! ✨ It’s great to know you’ll be ordering again, and we can’t wait to welcome you back to Angel & Rocket soon! 😊

Vurdert til 5 av 5 stjerner

Absolutely beautiful outfits for my…

Absolutely beautiful outfits for my granddaughter & lovely quality . Delivery quickly .

8. april 2026
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Svar fra Angel & Rocket

Thank you so much for your lovely review! 💖 We’re really so happy to hear that you're pleased with the outfits for your granddaughter, both the Maggie Stripe Scalloped Dress and Eleanor Mesh Dress & Bloomer are so gorgeous! ✨ It’s also great to know that your order arrived quickly with Evri. Your kind words truly mean a lot to everyone at Angel & Rocket, thank you for choosing us for your granddaughter, and we hope to welcome you back again soon! 😊

Vurdert til 5 av 5 stjerner

Lovely clothes

Lovely clothes and delivery was very quick! Thanks

1. april 2026
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Svar fra Angel & Rocket

Thank you so much for your lovely review! 💖 We’re so happy to hear that you love the pieces that you ordered and that your delivery arrived so quickly with Evri, that’s exactly the experience we strive to provide! ✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Vurdert til 1 av 5 stjerner

I purchased shorts off yourself and…

I purchased shorts off yourself and button came off first time my child wore them

1. april 2026
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Svar fra Angel & Rocket

Thank you for bringing this to our attention, and we’re really very sorry to hear about your experience.
It’s disappointing to hear that the button came off the shorts the first time your child wore them, as this is certainly not the quality we strive to deliver. We completely understand your frustration and sincerely apologise for the inconvenience caused.
We would love the opportunity to make this right for you. Our Customer Service team will be reaching out to you to support you further with this so that we can investigate further and arrange a suitable resolution.
Thank you for your feedback, it helps us maintain the high standards we aim to uphold. 💖

Vurdert til 5 av 5 stjerner

All round good experience

Prompt delivery. Easy website to negotiate. Lovely dress for my granddaughter.

7. april 2026
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Svar fra Angel & Rocket

Thank you so much for your kind review! 💖 We’re delighted to hear that you had an all-round good experience with Angel & Rocket. ✨ We hope you and your granddaughter love the Mae Pink Floral Mesh Bow Strap Dress! Your lovely words truly mean a lot to us. Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Vurdert til 5 av 5 stjerner

Dress is beautiful

Dress is beautiful
No problems with delivery

30. mars 2026
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Svar fra Angel & Rocket

Thank you so much for your lovely review! 💖 We’re delighted to hear that you love the Clara Pink Pleated Mesh Corsage Dress and that your Evri delivery arrived without any issues. That’s exactly the experience we strive to provide! ✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Vurdert til 5 av 5 stjerner

Brought a lovely dress excellent…

Brought a lovely dress excellent quality.

30. mars 2026
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Svar fra Angel & Rocket

Thank you so much for your lovely review! 💖 We’re delighted to hear that you love the Francesca Shirred Panel Dress and have found the quality excellent, that’s exactly what we love to hear! ✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Vurdert til 1 av 5 stjerner

I have not received my order it was…

I have not received my order it was stolen from my doorstep I directed Evri ti leave with my neighbour as I was on holiday
I have told Evri what do I next?

6. april 2026
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Svar fra Angel & Rocket

Thank you so much for taking the time to leave your feedback, and we’re so very sorry to hear about your experience. We completely understand how upsetting it must have been to discover that your parcel was stolen.
Sam, from our Customer Service team has been in touch with you directly this morning to go through the next steps. We’re pleased to have been able to assist and provide support during this situation.
We will continue to be available to support you where possible. Please don’t hesitate to reach out if you need any further assistance. Thank you for your patience and understanding. 💖

Vurdert til 5 av 5 stjerner

Gorgeous dress

Gorgeous dress, lovely thankyou

6. april 2026
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Svar fra Angel & Rocket

Thank you so much for your lovely review! 💖 We’re really happy to hear that you love the Ginny Gingham Bow Waist Dress, it means so much to us that you love it as much as we do! ✨ Thank you so much for choosing Angel & Rocket, and we hope to welcome you back again soon. 😊

Vurdert til 5 av 5 stjerner

Im a regular customer always excellent…

Im a regular customer always excellent quality and service

30. mars 2026
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Svar fra Angel & Rocket

Thank you so much for taking the time to leave us your kind review! 💖 At Angel & Rocket, we’re truly grateful for your continued support as a regular customer with us over the last few years. It means the world to us to know that you consistently enjoy our quality and service. ✨ We really hope you love the absolutely gorgeous dresses you received from us, the Natalie Broderie Bow Back Dress and the Libby Bow Pleat Dress are my personal favourites! Thank you again for taking the time to leave us a review, we look forward to welcoming you back to Angel & Rocket again soon! Please don't hesitate to reach out if we can help you with anything!😊

Vurdert til 5 av 5 stjerner

Beautiful dress

Beautiful dress, amazing service

6. april 2026
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Svar fra Angel & Rocket

Thank you so much for taking the time to leave your lovely review! 💖 We’re so happy to hear that you love the Olivia Sparkle Embroidered Dress and you have received great service, we really love to hear such positive feedback!✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Vurdert til 3 av 5 stjerner

Porto für Retoure 14 Euro berechnet und…

Porto für Retoure 14 Euro berechnet und Zoll und Einfuhrumsatzsteuer sind auch futsch da Sendung aus England kommt und bei Rücksendung nicht zurück erstattet werden.
Gute Kommunikation

25. mars 2026
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Svar fra Angel & Rocket

We’re very sorry to hear about your experience and are disappointed to hear of the frustration this has caused you.
We completely understand how disappointing it is be to incur return shipping costs, as well as customs duties and charges, we try to make this as easy as possible by displaying these fees very clearly at the Checkout stage for you to review before placing your order. As our orders are dispatched from the United Kingdom, international shipments may be subject to local taxes and import charges set by the destination country. Unfortunately, these fees are determined by local authorities and are outside of our control.
Regarding return fees, many retailers apply a charge to help cover the operational and logistical costs involved. These include carrier handling, warehousing, processing, quality inspections, and restocking. Introducing return charges also helps businesses operate more sustainably by reducing unnecessary transportation and environmental impact. As a small business, these measures allow us to maintain the quality of our products while keeping our pricing as fair and competitive as possible.
We sincerely apologise for any inconvenience this has caused and truly appreciate your feedback, as it helps us improve transparency for our international customers. If there is anything further we can do to assist you, please don’t hesitate to contact our Customer Care team, we would be more than happy to help.
Thank you for taking the time to share your experience. 💖

Vurdert til 4 av 5 stjerner
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Svar fra Angel & Rocket

Thank you so much for your review! 💖 We’re delighted to hear that the Rae Palm Print Ruffle Strap Dress is exactly as pictured, we always do our best to represent our products as accurately as possible. ✨ Thank you for choosing Angel & Rocket, and we hope to welcome you back again soon! 😊

Vurdert til 1 av 5 stjerner

I haven’t received my order after more…

I haven’t received my order after more than two weeks after order.

25. mars 2026
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Svar fra Angel & Rocket

Thank you for taking the time to leave your feedback, and we’re very sorry to hear that you haven’t yet received your order. We completely understand how frustrating this delay must be.
Our Customer Service team have now contacted you directly to investigate the matter and provide support. Please rest assured that we are doing what we can to resolve this for you.
Thank you for your patience and understanding, we truly appreciate it and look forward to putting this right for you. 💖

Vurdert til 5 av 5 stjerner
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Svar fra Angel & Rocket

Thank you so much for your wonderful review! 💖 We’re delighted to hear that you've received great service and that you love your gorgeous dresses, the Sylvie Ruffle Dress with Soft Pink Sash is just perfect! ✨ Thank you so much for choosing Angel & Rocket! 😊

Vurdert til 1 av 5 stjerner

The new outfit came but I still haven’t…

The new outfit came but I still haven’t been refunded from the ones I returned. You take the money fast enough but don’t refund promptly.

2. april 2026
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Svar fra Angel & Rocket

Thank you so much for taking the time to leave us your feedback. We’re truly sorry to hear that you’re still waiting for your refund, and we completely understand how frustrating this must feel.
We can confirm that your return arrived at the Evri Hub local to our warehouse on Sunday 5th April. Our Customer Service team will now review its current status and support you every step of the way to ensure this is resolved as quickly as possible. A member of our Customer Service team will be reaching out to you directly with an update.
As a small team, we do our very best to process returns promptly, as we know how important timely refunds are to our customers. While we always aim to complete these as quickly as possible, we are occasionally reliant on courier updates and transit times. Please rest assured that we are actively looking into this for you.
Thank you for your patience and understanding, we truly appreciate your support and the opportunity to put this right. 💖

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