Anchorprint Ltd Anmeldelser 

170
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

What a great customer journey Anchorprint give. My main communication was through Simon who was always courteous and patient. He replied to my many emails swiftly. Richard did a grand job formatting... Vis mer

Vurdert til 5 av 5 stjerner

I was in a bit of a panic, and contacted Anchor Print with a ludicrously short notice request. Spoke with Steve over the phone and was pleased with his response on being able and willing to fulfill my... Vis mer

Vurdert til 5 av 5 stjerner

I was a returning customer who needed his second book in three years to be printed. I had found Anchorprint, then based in Syston, to be a first rate source of the people and with the technology to pr... Vis mer

Vurdert til 5 av 5 stjerner

I have to say that the team at Anchorpoint were absolutely brilliant. I needed a 259 page colour manual printed at short notice. I had initially tried to use another company who after they took the jo... Vis mer

Informasjon om virksomheten

  1. Digitale utskriftstjenester
  2. Designbyrå
  3. Webdesigner

Skrevet av virksomheten

Complete Print, Design & Web services. Our printing services list is endless at great prices. Our goal at AnchorPrint is simple - provide local and national businesses with a top quality, reliable and customer focused print service. Something we have excelled at for over 35 years. We work with UK businesses throughout all sectors. We help them achieve marketing goals by providing quality, cost effective and reliable print services.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

170 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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4,9

Alle anmeldelser

(170)

1 anmeldelse i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Working with the entire team at Anchor…

Working with the entire team at Anchor is always a pleasure. Their work is always fantastic. Great quality and they always do there best to give you the best prices for the best product.

26. juni 2019
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Svar fra Anchorprint Ltd

Hi Maree, thankyou for the lovely review.

Vurdert til 5 av 5 stjerner

A fantastic creative support

The Anchorprint staff, especially the lovely Richard and Carly, are exceptionally helpful, skilled, and patient. They never rush a job, and are always a fantastic creative support with the development of our design and print jobs. Their attitudes are always refreshing and commendable, nothing is too much trouble. Their passion for 'pulling out all the stops' to create the most impactful campaigns is commendable. They are a delight to work with and long may that continue - the pricing is also very reasonable. I wouldn't hesitate to recommend Anchorprint.

26. juni 2019
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Svar fra Anchorprint Ltd

Thankyou for your kind words Victoria, I will pass them onto Richard & Carly.

Vurdert til 5 av 5 stjerner

Always helpful

Always helpful, quick service, just the job. I have used Anchor for nearly 10 years now and have always been happy with the excellent service.

25. juni 2019
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Svar fra Anchorprint Ltd

Thankyou for taking the time to give us a review.

Vurdert til 5 av 5 stjerner

Anchorprint - brilliant

Anchorprint always turn our newsletters around in as quick time as we need them (normally we give very short notice) - very helpful and our prints always look fantastic.

21. juni 2019
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Svar fra Anchorprint Ltd

Thankyou for the review Emma!

Vurdert til 5 av 5 stjerner

Anchor

Anchorprint produced my wedding invitations and stationary for the our day. very well reasonable and great customer service, i have recommended them to friends and family to do similar jobs for them. 1st class

18. juni 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thank you Anchorprint

Thank you Anchorprint. Anchorprint have just produced a 64page book for our football club and we are extremely delighted with the product and the help they gave us in producing it. 100% recommend

18. juni 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Anchorprint Ltd

Thanks Paul, look forward to doing them again next year!

Vurdert til 1 av 5 stjerner

Awful company

Printed books for me in 2005, 2006 (two titles), 2007, 2008 (two titles), 2009, 2013 and 2014. Made mistakes on 3 of the books (wrong cover colour - bronze when it should have been silver to tie in with the title of the book, missing sections, books falling apart, etc) but was happy to give them one more go in 2019 as they are local, and assumed they'd have improved in that time.

Had agreed the job this summer, only to be told they want payment in advance. Failed to keep me informed about timings as I rushed to get artwork to them. Some of staff were helpful, but no one mentioned payment would be expected before work began.

Director told me that as they hadn't done any work for me "in 15 years" they were surprised I'd expect a credit account. They couldn't even get right a most basic fact about how much work I'd put there way, and when.

Yet all the work they've done for me has been in the past 14 years - most recently 5 years ago, which is clearly within the last 15 years. Tens of thousands of books printed with them, over the past 14 years, and this is how they treat a repeat customer.

EDIT: due to reply below, happy to provide evidence of all the times they have traded with me and go into more detail about all the mistakes they made. My company (as a LTD) was set up in 2011, and they have printed at least two books for me since then. I was a sole trader in the past, but all the books (bar one) are published with my name as the author - we're talking 12 titles. I also have emails from them referring to books of mine they still had in stock, they know who I am - I've had the same email address since 2009 and have all their correspondence to me on file relating to various books. First book was in 2005, so no idea what this guy is on about "in 15 years"? I made late payments on some books over a decade ago, never since then.

Also, happy to tell my 90,000 followers on Twitter and thousands of Facebook friends what a bunch of shysters they are, given their reply - and how terrible the customer service is that they accuse me of trolling them!! If they can't take a bad review for bad service then they really are a pathetic company. What's the point of Trust Pilot if they call you a troll for being unhappy with them? I will happily publish all documents to show they are being slippery.

Plus, would have happily paid WHOLE £5,000 invoice had I been told I would be treated like a new customer - AFTER the work was supposed to have commenced last week. Job is time sensitive - happy to provide email evidence of ALL discussions to show where they failed to mention when payment was due, and all their slippery tactics. Now happy to use a printer further away - who will do a better job for a better prince. Sometimes local is not better.

#AVOID

POSTSCRIPT - I have found written evidence of them trading with me under my current company name in 2013 and 2014. I will publish this on my website. I'll happily put it on here too, if you can share documents.

17. juni 2019
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Svar fra Anchorprint Ltd

This person trades as an individual or GPRF Publishing Ltd. We haven't traded with the limited company for 15 years. Payments were not paid when due but months later in installments. Now when told we won't proceed with nearly £5,000 worth of work without at least half payment with order he resorts to trolling on Trustpilot. #Avoid

I am sorry that you assumed that you had a credit account enough to cover £5000, even after not dealing with us for five years. I am sorry I thought it had been 15 years since your last order not 5, (I work in accounts where online records are held for 3 years due to transaction volume limits (not that it would have made any difference to our credit decision.).

However, you came to us looking to reduce costs on a product you had developed and committed to but couldn't afford to produce the way you thought . We spent time and effort developing a solution to your problem, producing prototypes of your books and case then delivering them directly to your door for approval. I personally upgraded the specification of the case from the quoted specification to the prototype your received, (the cost of the prototyping would be around £100, the cost of the change in specification at least £200 all of which I did and signed off as an act of goodwill so that your customers would receive a better product.)

Only on the signing off of a prototype to agree the specification would the production order be processed before then we cannot be sure of total value, materials to order press time to allocate. It is at the raising of a production order that credit limits and credit control are involved, and that's when the proforma invoice was sent AND THE JOB WAS SCHEDULED INTO PRODUCTION, NOT DELAYED. You have since made it clear you didn't want to pay proforma, but equally we have the right to decide who we give credit to. That does not give you the right to take to this platform or other social media sites describing us as "awful", "pathetic" or "shysters". We trade on our reputation something you are trying to tarnish simply because we asked for payment with order. Thanks to you and your fan base we are now getting abusive emails and fake trustpilot reviews. Our staff have done nothing wrong and neither have I (apart from getting your time to last order wrong). I am struggling to cope with caring for my wife dying from MND and our staff should not have to take abuse for doing there jobs so I ask you as a fellow human being stop this campaign and just take your work elsewhere.

Vurdert til 5 av 5 stjerner

Outstanding customer service

We've used Anchorprint for a variety of print, design and mailing jobs since the beginning of the year and I can honestly say that the quality of their work, alongside their competitive pricing and outstanding customer service, is unparalleled.

They are an absolutely cracking team and are always a pleasure to work with. Nothing is too much trouble and they have saved the day on several occasions. If you're looking for a reliable printer who offers much more than just printing, you can stop looking because you won't find a better one anywhere else!

29. mars 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic company for branding and printing

Richard and his team at Anchorprint have been fantastic with marketing material, car branding and the subsequent printing for business cards and invoices for my small business. Despite me being a small sole trader just starting out, all of my requests have been dealt with promptly, and the design ideas Richard put forward were excellent. My customers often comment how professional everything looks, which has helped hugely with my branding in industry. I would highly recommend them.

25. februar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Where do I begin...

I really do not know where to begin with how amazing this company is. Anchorprint have been providing my company Alfa Chemists LTD with a range of services from the mundane to complex printing solutions to website designs for over a year now.
My company works on a very tight schedule and as our business is international we occasionally require a very quick turnaround and the team and Anchorprint have allways superseded expectations in a highly professional manner.
Having worked with Anchorprint for over a year the quality of the work they provide is of an amazing high standard at a very competitive price.

I would like to thank Richard, Gary, Mark, Nicola and the rest of the staff at Anchorprint for putting up with my crazy demands for the past year and a half!

If any business or individual out there is in need of a professional reliable friendly and competitive printing company look no further than Anchorprint!!!

4. oktober 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service!

I use Anchorprint every year for our dance competition certificates. They are always prompt with our order and staff are always very polite and friendly.

2. oktober 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Company

Excellent company to deal with, always deliver on time and can get items to you quickly when required. I would certainly recommend them.

1. oktober 2018
Anmeldelse skrevet uten oppfordring

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