I ordered my items in july, it’s already october and the status is still in shipping. I don’t know where my package is but my order was $60. I need a refund or a recompense.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Same as many others reported, never got my oder. Placed order mid April... sent emails, messages with no response. The phone number found online always has a busy signal. The phone given by PayPal lea... Vis mer
Estoy tomando el colageno con magnesio de Ana Maria Lajusticia por 15 años. Tengo 67 años y ningún problema de huesos puefo caminar kilómetros subir escaleras y mis huesos no crujen ni se quejan. Esto... Vis mer
Selskapet har svart
Ordered the products on June 7. No tracking number as of today, June 26. Customer phone number always busy. Emails are not replied. I requested my credit card company to reverse the transaction. Will... Vis mer
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super easy to place orders and quick…
Super easy to place orders and quick shipment informtion!
Non Existent Customer Service
EDIT - They responded to me and provided a full refund
I ordered TRYPTOPHAN WITH MAGNESIUM AND VITAMIN B6 and they shipped it with USPS. The package has not been delivered and when I try to track it on the USPS it says "Moving Through Network In Transit to Next Facility, Arriving Late" but that was 15 days ago. So not Ana MAria La Justicia's fault but I have now emailed them 3 times to assist and they never respond. That is their fault and a horrible lack of customer service. Its not bad customer service, its non existent customer service. Don't buy fromt his company, they ship by USPS and if the packajge is lost (common on USPS) they won't respond to email askign for assistance.
Thank you
Thank you but is important to send us a tracking number ejem we make a Purchase
Colageno con magnesio y vitamina C
am very impressed by the product. It tastes very tasty. It is exactly what it says. It comes very well packaged. I plan to continue buying it because it has a very good flavor.
I bought the powder of Maganesium with…
I bought the powder of Maganesium with Collageno for me and my family. It is pretty useful for all of us.
A quien corresponda
A quien corresponda, no he recibido mi pedido, asi que ni siquiera se puede cancelar, favor de devolver MI DINERO URGENTE, repito queda CANCELADA LA ORDEN.
Me encantas sus productos y las…
Me encantas sus productos y las recomendaciones de Ana María La Justicia . Una mujer sabia .
He escuchado mucho toda la información…
He escuchado mucho toda la información de la Dra.Ana María la Justicia, estoy usando el Magnesio lo comencé a tomar después de escucharla por una situación severa en mí salud y me ha rescatado,sus productos son excelentes, gracias 🫂
Too hard to cancel subscription
Too hard to cancel subscription. Twice I submitted a request for help through the customer service form and I got no response. It’s too early to tell if the product works but definitely don’t subscribe and don’t expect any customer service.
Siempre excelente entrega 🚚 rápido y…
Siempre excelente entrega 🚚 rápido y buen empaque, y de los productos ni se diga excelentes todos! Gracias María LaJusticia seguro ahora eres una estrella más del universo!
Product never arrived awful customer service
The magnesium I paid for on February 1st has not arrived yet. I keep sending messages to anamarialajusticiausa.com and nobody reaches out or shows accountability. I cannot find a telephone number to contact. The tracking shows the UPS facility received the product today, 20 days after I purchased it. I would expect someone to reach out to an explain what could have been the issue during those 20 days, specially when I have reached out to them several times.
It's the worst
It's the worst, I placed an order a month ago and it still hasn't arrived.
I don't recommend it.
Have not received my order
Have not received my order. USPS reports in transit. It has been like that for two weeks
Servicio al cliente ineficaz y sistema de devoluciones bloqueado
Deseo compartir mi experiencia negativa con el servicio de Att. Cliente.
Realicé un pedido el día 14 de enero y minutos después intenté cancelarlo, contactando con su servicio de atención al cliente.
En este momento, la respuesta fue rapidísima, 5 minutos después me escribieron un correo donde me informaron que la cancelación podría realizarse directamente desde mi perfil, siempre que el pedido no estuviera en proceso. En caso de no ser posible, se podría devolver el producto dentro de los 14 días naturales posteriores a su recepción. El pedido ya estaba en proceso, así que no pude hacerlo en ese momento.
A pesar de recibir el producto en tiempo y forma, no he podido gestionar su devolución debido a que el estado sigue figurando como "enviado" y no como "entregado" en su plataforma. Esto impide que pueda utilizar la opción de devolución disponible en mi perfil.
He contactado en dos ocasiones adicionales con su servicio de atención al cliente y, hasta ahora, no he recibido ninguna solución ni una respuesta satisfactoria.
Esta experiencia es extremadamente frustrante, ya que me está impidiendo ejercer mi derecho legal de devolución del producto. La falta de actualización en su sistema y la ausencia de atención adecuada reflejan un servicio al cliente deficiente.
Espero que mi opinión sirva para advertir a otros consumidores sobre los posibles inconvenientes de utilizar esta plataforma.
Llego en perfectas condiciones
Ordering great
Ordering great
But shipping and delivery took too long.
Was past due daye posted while ordering.
I have not received the products…
I have not received the products ordered on 12/02/2024. I have called and sent several emails and got no response.
It's been weeks no update on our order…
It's been weeks no update on our order or at least someone checking in to let us know our order is on the way
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








