Well packaged and quickly delivered. Great communication from placing the order to delivery. Have used Ross’s products for a long time now and they are great. 👍
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Two parts to this review… Products; fantastic top quality cleaning products, which truly make car cleaning simple and easy. Staff; Ross is a top guy, who will happily answer any questions/give... Vis mer
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Great, well thought out products at a sensible price. Perfect for maintaining finish after polishing/waxing or, in my case,after ceramic coating. An issue with courier so Ross, the owner, personally... Vis mer
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Brilliant customer service. Ross took the time to explain best practice for applying the pre-clean products and provided advice on how to use the interior foaming spray. The products themselves a... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
A-Kem is a prominent and reputable brand renowned for delivering top-tier automotive detailing and maintenance products, all while ensuring affordability for its valued customers. With an unwavering commitment to excellence, A-Kem has carved a niche in the automotive industry as a trusted source for premium quality solutions. At the core of A-Kem's mission is a dedication to elevating the car care experience. Their product lineup boasts a comprehensive range that caters to both professional detailers and car enthusiasts alike. From cutting-edge quick detailing products to advanced coatings, A-Kem offers a wide selection of products that empower users to achieve that coveted showroom shine. What sets A-Kem apart is their unwavering commitment to quality. Each product undergoes rigorous testing and development to ensure it meets the highest industry standards. This dedication to excellence guarantees that customers receive not just products, but solutions that exceed expectations. Furthermore, A-Kem understands the importance of affordability in today's market. They've managed to strike the perfect balance between quality and cost-effectiveness, making premium car care accessible to a broader audience. In summary, A-Kem stands as a beacon of excellence in the world of automotive detailing, providing premium products that empower car enthusiasts and professionals alike to maintain and enhance the beauty of their vehicles without breaking the bank.
Kontaktopplysninger
Unit 7 Down Business Centre, 46 Belfast road, BT30 9UP, Downpatrick, Storbritannia
- 07808654301
- ross@a-kem.com
- anachemautomotive.com
4,8
Enestående
420 anmeldelser
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Highly recommended
Great and understanding customer service, responsive and would do anything to keep the customer happy. Recommend highly
2. august 2025
Svar fra A-Kem Automotive
Thanks very much for the review. I really appreciate the kind words and I’m glad you were happy with the service and support provided.
Always a pleasure to deal with
Always a pleasure to deal with Ross. No drama or fuss. Top quality products and great value👌🏻
23. juli 2025
Svar fra A-Kem Automotive
Thanks for the review, Grant. Great to hear you’ve been happy with the products and service over the years.
Great company
A-Kem is a great company making superb products at a great price ,Ross the owner is an absolute gentleman and provides excellent customer service .
11. juli 2025
Svar fra A-Kem Automotive
Thanks very much for the kind words, Jim. I really appreciate the support and I’m pleased you’re happy with the products, pricing, and most importantly, the service.
A great local company
A great local company. A-Kem is my go-to supplier for car cleaning products and I highly recommend them to everybody who visits my studio
11. juni 2025
Svar fra A-Kem Automotive
Thanks very much for the review, Gary. I really appreciate the continued support and recommendation, and it’s great to hear the products are your go-to choice in a professional setting.
The tyre shine I ordered looks ok used…
The tyre shine I ordered looks ok used it today the product is good what I expected what’s puts me off ordering again which I didn’t know about when ordering 1st time till I got email confirming order was the £8 delivery charge
24. juni 2025
Svar fra A-Kem Automotive
Hi Neil,
Thanks so much for your order and for taking the time to share your feedback — I’m really glad to hear you’re happy with the tyre shine and that it performed as expected!
I just wanted to clarify a couple of things regarding the delivery charge. At every step of the ordering process — including the banner at the top of the website — it’s clearly shown that shipping is free on all orders over £50. For anything under that, the delivery cost is £6.95, which is actually what I get charged myself — not £8 — so I don’t make anything on the shipping at all.
I completely understand that shipping costs can be off-putting, but when I factor that in, it simply wouldn’t be possible to supply the kind of high-quality product you received for any less. Hopefully, once you see how long the product lasts and how well it performs, you’ll feel it was worth it — and if your next order meets the free shipping threshold, you won’t need to worry about the delivery charge again.
Thanks again for your support — it really means a lot.
Best regards,
Ross
No respond to multiple emails
No respond to multiple emails, A month with no product delivery or correspondence.
21. mai 2025
Svar fra A-Kem Automotive
Hi Anthony,
Just to clarify—I did inform you that one of the items you ordered was out of stock. You also ordered an item that isn’t available in the USA, but I’m still happy to fulfil the order as soon as it comes back in stock.
I’m genuinely sorry you felt the need to leave a 1-star review, but perhaps this is one of those differences in how things work on either side of the Atlantic.
Great products
Great products, brings up the car well and also good value for money, will definitely be back
27. mai 2025
Svar fra A-Kem Automotive
Thanks so much for your kind words! Really glad to hear you’re happy with the products and the results. We appreciate your support and look forward to seeing you back soon!
Svar fra A-Kem Automotive
Robert - Thanks a million for the great feedback! Delighted you’re happy with Pre Clean, the service, and the speedy delivery. Really appreciate your support!
Five star service from Ross
Five star service from Ross. Absolute gentleman and products are amazing. Hybrid is the best detailer on the market.
12. mai 2025
Svar fra A-Kem Automotive
Richard - Thank you so much for your fantastic review! I’m really glad to hear you’re happy with both the service and the products — Hybrid has definitely become a favourite for a reason, and it’s brilliant to know you rate it so highly.
Appreciate your kind words and your support — means a lot. If you ever need anything or have any questions, you know where I am!
Thanks again,
Ross
Great service and easy / quick ordering…
Great service and easy / quick ordering of a high quality product! Thank you
12. mai 2025
Svar fra A-Kem Automotive
David, Thanks so much for your kind words! I’m really glad you found the ordering process easy and the service up to scratch — and even better to hear you’re happy with the product quality.
Really appreciate the support — thank you!
Cheers,
Ross
I ordered product for collection and…
I ordered product for collection and arrived 20 mins later and ross whipped up my order on the spot. top class service and products
6. mai 2025
Svar fra A-Kem Automotive
Thanks Stephen, was happy to help accommodate you
Svar fra A-Kem Automotive
Hi Rob,
Sorry to hear you haven’t received your item yet. Just to clarify things, the very first thing you’d have seen when clicking the product link was this message — which I’ll paste again here for clarity:
We understand these are currently unavailable in the UK. To best support our customers, we’ll be giving priority to orders that include UltraFoam or Puro along with a Foam Cannon. We appreciate your understanding and look forward to getting your order to you as soon as possible.
As your order was for foam cannons only — which are out of stock everywhere else — and didn’t include anything else from what is a fairly extensive store, it was placed in the second-priority queue.
Last week, 17 of the 18 foam cannons I shipped went to customers who also picked up products designed to be used with them, and as such, their orders were prioritised.
Your order is still on the list and will be sent. Of course, if you’d prefer a refund, that’s absolutely fine — all you needed to do was ask. Email, phone, message… all the usual options are available and listed clearly.
I do understand that some people find reviews an easier route than a quick message, and that’s fine too — I respond to every review, good or bad, and I trust future customers to make a fair judgement after seeing both sides.
Kind regards,
Ross
(You’ve already got my contact details, had you wanted to use them.)
friendly and engaging service
friendly and engaging service. Great products at a great price.
1. mai 2025
Svar fra A-Kem Automotive
Thank you very much Brian. Greatly appreciate the kind words
Always great service and amazing…
Always great service and amazing quality products from the guys at A-Kem
29. april 2025
Svar fra A-Kem Automotive
Thank you PJ for your continued custom. It is truly appreciated
Good product slow delivery probably due…
Good product slow delivery probably due to Royal Mail
26. april 2025
Svar fra A-Kem Automotive
Hi Victoria,
Thanks for your review. I understand the delivery delay was frustrating — and unfortunately, Royal Mail can sometimes throw a spanner in the works, despite our best efforts.
Out of curiosity, how did you find the product itself? We’ve had great feedback from other customers, and I’d love to know if it lived up to expectations once it arrived.
Thanks again for your order.
Best regards,
Svar fra A-Kem Automotive
Thank you very much again Liam for your custom
As a Honda Jazz owner
As a Honda Jazz owner, quality of life means a lot to me and no other product on this planet offers greater quality of life to the bodywork of my vehicle.
22. april 2025
Svar fra A-Kem Automotive
A Honda Jazz owner and a connoisseur of refinement? Say no more — you clearly have taste. The Jazz is known for its understated class, smooth lines, and quiet confidence… much like the products you’ve chosen to maintain its legendary status.
Thank you for the brilliant review — here’s to many more miles of spotless, jazzed-up motoring!
Ross is a very knowledgable
Ross is a very knowledgable, helpful and friendly person who goes out of his way to give customer satisfaction. I would have no problem in buying from him again and would definitely recommend his company to others.
27. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra A-Kem Automotive
Thank you so much for the kind words — that really means a lot. I always try to go the extra mile for customers, so it’s incredibly rewarding to hear that it’s appreciated.
I’m genuinely grateful for your support and your recommendation, and I’d be more than happy to help again anytime.
Thanks again for taking the time to leave such a thoughtful review.
All the best,
Ross
This company lacks the time to ship an…
This company lacks the time to ship an order but has plenty of time to send sarcastic and insulting emails. If you have a problem with me being a “tight arse” by spending another £2.25 on a multipurpose micro fibre cloth to qualify for free delivery you should review your policies.
All the best
Karen with a tight arse xx
24. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra A-Kem Automotive
Russ is one of life’s interesting characters. Came to my store to buy the AVA foam cannon as the items is sold out everywhere else and only available on my store. So far so good.
I sold 12 foam cannons in 2 days, and Russ bought on the 3rd day. Heaven forbid however it may be an Easter break and people have nothing to do other than chase after this Karen.
On my store we offer free shipping on orders of £50 or more. And this cannon was £49.95. And guess what tight arse done? That’s correct. On my store with 60+ other market leading chemicals, Karen bought a microfibre cloth
Royal Mail didn’t collect his order in time which was out of my control and Russ emailed me to let me know he’s shocked and demanded a refund which I was happy to oblige.
First class service from minute Ross…
First class service from minute Ross lifted the phone to parcel was on the street
15. april 2025
Svar fra A-Kem Automotive
Thanks so much! Really glad to hear you were happy with the service — from the moment we spoke to the parcel landing on your doorstep, we do our best to keep things quick and easy.
I appreciate you taking the time to leave a review, and if you ever need anything else, I’m just a call away.
All the best,
Ross
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