American Tall Anmeldelser 

366
•
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have rarely found clothing that fits this reliably in the past. After several orders, I would estimate that only one or two items I have received from American Tall have not become part of my regula... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Items having incredibly inconsistent sizing. Cheap quality, and terrible policies. Their jeans are truly awful. Fully made of spandex. Dont fit well, stretch to no end. Go from one size after a wash t... Vis mer

Vurdert til 5 av 5 stjerner

I’ve been a customer of American Tall since I discovered the company in 2021. The customer service has always been amazing and helpful. I buy clothes for my spouse who fits in the extra tall category.... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

You sent gigantic flare jeans and I I ordered boot cut. Trying to return and you have me jumping through hoops. I'm not tech savvy and don't know how to upload a picture. Your chat girl even told me t... Vis mer

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Informasjon om virksomheten

  1. Klesbutikk
  2. også i
  3. Dameklesbutikk
  4. Herreklesbutikk

Skrevet av virksomheten

American Tall makes quality clothing for tall men from 6'0" to 7'1" and tall women from 5'9" to 6'6". Designed thoughtfully and engineered proportionately to ensure the best fit possible. A family business since 2015, and now a leading brand in the tall community worldwide.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

366 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 97 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(366)

131 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Perfect fit

Finally a company that makes size tall for folks that aren't big and tall. The pants that I bought fit my 6'4 son perfectly and the service was great.
Thank you!

1. desember 2025
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Svar fra American Tall

Thank you for your support, and appreciate the feedback! We take pride in delivering quality clothing to the Tall Community.

Vurdert til 5 av 5 stjerner

Very nice T Shirts and hoodie!

I ordered 2 long sleeve T Shirts and a zip up hoodie jacket for my son. They are good quality and fit very well. I ordered Large Tall, he is 6'4". The sleeves and length are perfect.

25. desember 2025
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Svar fra American Tall

Thank you so much for your support, we're so glad everything fit perfectly.

Vurdert til 5 av 5 stjerner

Lovely slacks

Lovely slacks, I had already ordered some others and these came in last. They were a little snug so I had to return /:-( (this was my fault, should have sized up) I would definitely order again

15. desember 2025
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Svar fra American Tall

We're so happy to hear you like the slacks, thanks for sharing. Please let us know if you ever have questions!

Vurdert til 5 av 5 stjerner

Please make more semi-tall

Please make more semi-tall! Im 6’3 and tall is way too long, Semi tall fits perfect, but the problem is you dont make a lot of styles in Semi-Tall.

1. desember 2025
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Svar fra American Tall

If you ever want to provide feedback or suggestions, you can use this link! This way, we can be sure your information is passed along to the right team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff

Vurdert til 5 av 5 stjerner

Communication was great

Communication was great, the sweats fit perfectly, a very good experience.

27. desember 2025
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Svar fra American Tall

Thanks for sharing your feedback! We're incredibly happy to hear you had a positive experience. Please let us know if you ever have questions!

Vurdert til 3 av 5 stjerner

Nice product but terrible return…

Nice product but terrible return policy. As a tall person it is so hard to try on clothes in stores as they are not in physical stores. Was so happy to find a store that carried tall sizes but very disappointed the charge for returns. American Tall should rethink this policy and shorten return timeline if necessary but to charge 9.00 on a 40.00 item is simply poor customer service.

26. desember 2025
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Svar fra American Tall

We appreciate your feedback regarding our return policy. If you choose to use our pre-paid label a $9 fee is deducted as per our return policy. If you would like to avoid this fee you're always welcome to return for store credit or exchange which is completely free. All return information can be found in our Help Center: https://americantall.zendesk.com/hc/en-us/articles/19128666513307-What-Are-Your-Return-And-Exchange-Policies. Additionally, if you ever have questions, please don't hesitate getting in contact with our customer experience team: https://americantall-gen.ada.support/chat/

Vurdert til 5 av 5 stjerner

I love American Tall

I love American Tall. The clothes are well made, fit great and are fairly priced. Wins all around!

20. desember 2025
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Svar fra American Tall

We're sorry glad you love our products. Your support means the world to us!

Vurdert til 1 av 5 stjerner

Item hasn't shipped - 3 weeks later

I am yet another customer that ordered on December 2nd. A tracking number was created on December 9th and it still hasn't shipped. It is now December 23rd.
I paid for expedited shipping. They refunded that weeks ago.

As everyone else says, when you contact customer service they give you nonsense answers such as.. the carrier must have made a mistake with updating the package info... Which is not possible if UPS never received the package!!
I bought this as a late birthday present for my tall son, now its not even going to get here by Xmas. And I see no solution, because the customer service takes days to answer and do not offer any alternatives/ solutions.

30. november 2025
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Svar fra American Tall

We're very sorry for your experience, thank you for your feedback, its very valuable to us! We can see you've been working with our team and they have provided you with a resolution, please let them know there's anything else we can help with.

Vurdert til 1 av 5 stjerner

expensive, low quality.

expensive, low quality.

2 pairs of shorts, both ripped in exact same location with very few uses. (next to back pocket, not even a stress point). Customer service was not helpful

1. november 2025
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Svar fra American Tall

We're very sorry for your experience. We would like to look into this further, if you can please provide your email address and order number, someone from our team can assist you with this: https://americantall-gen.ada.support/chat/

Vurdert til 1 av 5 stjerner

Zero customer service- items never shipped

Terrible customer service. Their system shows my items being shipped on December 11th but UPS shows they haven’t received them. Their system only has a useless bot for customer service which generates a ticket that goes nowhere. I will be disputing my charge if I don’t get the items by Christmas. Is this company a scam?

10. desember 2025
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Svar fra American Tall

We're sorry for your experience, someone from our team is currently assisting you with this. Please let them know if you have further questions.

Vurdert til 1 av 5 stjerner

Missing Package, No Customer Support

Ordered sweats for my brother for Christmas on December 2nd. The package said it was delivered December 10th, but nothing was left at my door or anywhere even remotely close to my address. I contacted their garbage AI bot for customer service. They gave me a ticket. 4 days later someone emailed me to repeat the same questions the bot had already asked me. And now here we are the week of christmas, no package, no refund, no communication. I'm starting to think the whole site is a scam.

21. desember 2025
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Svar fra American Tall

We're very sorry for your experience. If you can please provide your email address and order number here, we can look into this further: https://americantall-gen.ada.support/chat/

Vurdert til 1 av 5 stjerner

Made an order for Christmas gifts for…

Made an order for Christmas gifts for my husband in EARLY December. Order is still in Ohio waiting to be picked up by USPS about 20 days later!! This is unacceptable and so unprofessional.

20. desember 2025
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Svar fra American Tall

We're very sorry for your experience. We would like to look into this further, if you can please provide your email address and order number, someone from our team can assist you with this: https://americantall-gen.ada.support/chat/

Vurdert til 1 av 5 stjerner

Buyer beware!!

I placed an order on Dec 1 2025. Tracking still shows that USPS is awaiting the package (19 days later). There's no way to contact customer service, all you can do is submit a ticket. This company has good clothes but if they want to survive then they either need to stop taking orders when they're overwhelmed, or expand their fulfillment and customer service teams. Their social media is full of complaints. The items I purchased were all gifts and I'm sure I won't receive them in 6 days. Absolutely unacceptable to not even contact me to let me know there are delays, and when I can expect my order!!!

1. desember 2025
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Svar fra American Tall

We're sorry for your experience, someone from our team is currently assisting you with this. Please let them know if you have further questions.

Vurdert til 1 av 5 stjerner

This company sucks if I could give them…

This company sucks if I could give them a zero I would. I ordered my sons clothes early for Christmas, there was a problem with my card, NO one reached out to me, they use Amazon as third party and we all know they suck. I ordered women’s pants and the crouch was super long 👎🏽

13. desember 2025
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Svar fra American Tall

We're very sorry for your experience. We are a business independent of Amazon, and don't source any of they're operations. We can see you're currently in contact with someone from our customer experience team, and they're helping to provide a resolution for this issue. Please let them know if you have further questions.

Vurdert til 1 av 5 stjerner

Too difficult to return !!

Too difficult to return !!! Beware !!! I'm so sorry I even bothered

11. desember 2025
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Svar fra American Tall

We're sorry you had difficulty with the return request, thanks for the feedback. You can find a return guide on our Help Center here: https://americantall.zendesk.com/hc/en-us/articles/25130179002139-How-Do-I-Return-or-Exchange-My-Items. Additionally, we can see your return has been received and processed. Please feel free to get in contact with our customer experience team if you ever have questions or need assistance.

Vurdert til 5 av 5 stjerner

Best fitting sweatpants ever

Best fitting sweatpants ever, thanks folks.

9. desember 2025
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Svar fra American Tall

We're so glad to hear you're enjoying the sweatpants, thanks for the support! Feel free to contact us if you ever have questions!

Vurdert til 1 av 5 stjerner

Terrible customer service

Terrible customer service, The only communication channel is through a useless CHAT BOT which drives you nuts as it cant help. Companies should ALWAYS provide a direct email address so at least you know your email has got to them. My order was cancelled and refunded with no explination why even though they still have this item in stock. VERY BAD EXPERIENCE WITH THIS TERRIBLE COMPANY.

9. desember 2025
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Svar fra American Tall

We're very sorry for your experience. Our AI Assistant is helpful for commonly asked questions, however, it ready to pass you off to a live agent (within working hours) or create an email ticket if prompted. If you can please provide your email address and order number here, someone will gladly help to look into this issue for you: https://americantall-gen.ada.support/chat/

Vurdert til 5 av 5 stjerner

Amazing fit, amazing quality!

American tall fits amazingly well and offers high quality clothing. Their clothing is actually very unique in the details- from the choice of fabrics, to the cut of garments, to the finer details like stitching and closure quality (zippers, buttons, etc). Details matter! Fit matters! Quality matters! American tall encompasses it ALL. I have loved every single item I have purchased from AT. I am slowly replacing my entire wardrobe now that I know how it feels to wear clothes that fit.

20. november 2025
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Svar fra American Tall

Thank you so much for the kind words! We're so happy to hear you're loving the pieces you've received. Tall is our passion, and we love hearing customer's express their gratitude for the hard work our team does! We can't wait to continue providing the quality Tall Clothes you expect from us!

Vurdert til 1 av 5 stjerner

Horrible customer service

Horrible customer service. Started a return 10 days ago and I wanted to use return amount in Gift card while things were on sale and am being told that someone will be in touch within two business days, AFTER THE SALES ARE OVER> Never again. They just lost a 4 year customer. They are telling me that there is no way to speak to a real person, only the useless bot.

24. november 2025
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Svar fra American Tall

We're very sorry for your experience with us. We can see someone from our customer experience team has worked with you, and the return was processed. We appreciate your patience as we helped resolve this issue for you! Please let our team know if there's anything else we can do for you!

Vurdert til 5 av 5 stjerner

American Tall consistently meets the bar

It's hard finding clothes that fit when you're 6'10". American Tall has consistently hit the bar for style, fit and comfort in the clothes I've ordered there.

1. desember 2025
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Svar fra American Tall

We're so happy to hear you've finally found clothes that are comfortable and fit your height! It means the world to us knowing you appreciate the work our team puts into designing clothes created for your height! Thanks for the support!

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