American Blinds Anmeldelser 

158
•
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Terrible, four months it took to received our shutters and I later discovered why. American Blinds are no longer being manufactured in the USA, it's being manufactured in China. The shutters were act... Vis mer

Vurdert til 5 av 5 stjerner

I am so impressed with American Blinds. This was our second order from them, and we were lucky to hit a SALE! But even at full price, these would be THE PEOPLE for us. A friend referred me to them and... Vis mer

Vurdert til 5 av 5 stjerner

Had a major problem with a large and expensive blind. Talked to a couple of folks and all were helpful. Received a substitute and it was damaged in transit. Then started to communicate with Nicloe Lue... Vis mer

Vurdert til 5 av 5 stjerner

I spoke with a customer service representative who helped me decide on which blinds to purchase based on the type of windows we have. My transaction was smooth and the the room is finished. The new bl... Vis mer

Informasjon om virksomheten

Opplysningene stammer fra ulike eksterne kilder

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

158 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 25 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(158)

31 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Multiple purchases over the years

I’ve purchased these wood blinds many times in the past and still love using them in my homes.

16. november 2022
Anmeldelse skrevet uten oppfordring
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Wood blinds are great! Happy to hear you're enjoying them! -- American Blinds Social Care Team

Vurdert til 5 av 5 stjerner

Quick and officiant great quality

Second time ordering from company
Great quality easy to order and fast delivery

17. oktober 2022
Anmeldelse skrevet uten oppfordring
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Great to hear you've been pleased thus far! Thank you for sharing! -- American Blinds Social Care Team

Vurdert til 4 av 5 stjerner

Got what we ordered

Got what we ordered. Everything fit as planned. Doing what we expected the blinds to do. Very happy with purchase.

1. november 2022
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Thank you for taking the time to share this positive experience. I am so happy to hear you are happy with your purchase. -- Ava N

Vurdert til 4 av 5 stjerner

The blinds arrived in great condition…

The blinds arrived in great condition and were very easy to put up. We had ordered them with an inside mount and received an outside mount, but they work well. No complaints about the blinds.

12. november 2022
Anmeldelse skrevet uten oppfordring
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Svar fra American Blinds

Hi! I am so sorry to hear the blind did not arrive in the mount you expected. I apologize for any inconvenience this may have caused. I am happy to hear that the blind ended up working out for you! Thank you for taking the time to share this review!

Vurdert til 1 av 5 stjerner

I ordered 5 blinds and waited and…

I ordered 5 blinds and waited and waited and waited. Turns out these blinds are made in Mexico and they had to go through customs first! I chose American Blinds because I wanted blinds made in America! So disappointing. After customs it took weeks to get to me. The shipping info tracking number did not provide any results at all. I had to keep calling American Blinds to find out when they might arrive. They would do much better if they actually sourced their blinds in America. All the shipping and customs issues would disappear. Then when I finally got them and went to put them up, two of them didn't fit the window. I called and was told they do not warranty fit or size so I would have to re-order and spend hundreds of dollars again! They will not accept you to ship them back and have them cut to the right size. I am done with them and I do not recommend ANYONE order from them. Takes to long to get and they do not try to help you out if the size is off. I followed their measurement suggestions but it just won't fit inside the window frame.

15. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra American Blinds

Thank you for taking the time to review us. I am truly sorry for the poor experience this fit issue has caused, and for the concern with delivery timing as well. While we do not have a return policy for measuring in place for our custom products, I really would like to see how I can help. Could you please send me an email at socialcare@americanblinds.com with your order information? Once I have received your email, I'll be happy to look into this for you right away! - Wendy A.

Vurdert til 5 av 5 stjerner

Updated review.

My review has changed. A lady named Don helped me with my problem. Canceled my order with Bella View..Placed a new order with Bali. I hope this one is not put on hold.

25. juni 2022
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Svar fra American Blinds

Thank you so much for reaching out to let us know about this. I'm so sorry to hear about the delay in receiving your order, and for the the wait this has caused with completing your project. I would really like to help, please send me an email with your order number and details at socialcare@americanblinds.com. As soon as I receive your reply, I can look into this for you right away!

Vurdert til 3 av 5 stjerner

Persistence pays off.

After too many chats and phone calls I finally found an eager, intelligent customer service agent that got things done. My order is corrected and confirmed. Even resulted in a reduction of price. Who knew a quarter inch was worth $14.
Not sure yet if I would recommend this company. Will know for sure when I see the shades.

12. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra American Blinds

Thank you so much for taking the time to review your purchase. I'm so sorry to hear that our team could not assist when you reached out. I would really like to help. Can you please send me an email at socialcare@americanblinds.com with your order number and name? Once I hear back from you with these details I will be happy to look into this right away. I look forward to hearing back from you, and resolving this for you very soon!

Vurdert til 1 av 5 stjerner

Unpleasant experience

I have had a very unpleasant experience. I spent thousands on my blinds. Bella motorized. They have given me nothing but trouble. You have no one to service other than calling bella They have no one local and they are unable to help on the phone. It has been
almost a year now. ( bought in September of 2920) and have two shades that do not work out of five. I could not be more dissatisfied.

4. juli 2021
Anmeldelse skrevet uten oppfordring
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Svar fra American Blinds

Hello Carol! Thank you for taking the time to review your motorized shade purchase. I am truly sorry for the poor experience this lift issue has caused with your order. I really would like to help, could you please send me an email at socialcare@americanblinds.com with your order information? Once I have received your email, I'll be happy to look into this for you right away! - Lauren A.

Vurdert til 5 av 5 stjerner

I had the most pleasant experience with…

I had the most pleasant experience with Sarah R. She was able help me with my order by sending me instructions to send pictures and responding quickly. I have ordered from American blinds for many years and have always had good experiences. I will be ordering again soon! Thanks again Sarah for your help!

27. april 2021
Anmeldelse skrevet uten oppfordring
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Svar fra American Blinds

Hi Ellen! Thank you for taking the time to review us. I am so glad to hear that you had such a good experience with us, and that Sarah could assist! If you have any questions, please don't hesitate to reach out. We are here to help! - Lauren A.

Vurdert til 5 av 5 stjerner

Sarah was exceptional in understanding…

Sarah was exceptional in understanding my order and my issue and was quick to resolve it.

7. oktober 2020
Anmeldelse skrevet uten oppfordring
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Svar fra American Blinds

Hi Vicki, Thank you for taking the time to review us. I'm so happy you had such a good experience with Sarah! Please don't hesitate to reach out if you have any other questions or concerns - we're here to help!- American Blinds Social Care Team

Vurdert til 1 av 5 stjerner

My blinds arrived damaged and no one in…

My blinds arrived damaged and no one in customer service will call back. Interesting how this company will continue to take orders during this pandemic but handling customer service issues is not something they choose to take care of now. Buyers beware....once they have your money....good luck.

29. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra American Blinds

Hi Sandra, I'm so sorry for our delayed response here! Please send me a message at socialcare@americanblinds.com and I'll look into this further for you. I'm happy to help anyway I can! -- Katherine R, American Blinds Social Care Team

Vurdert til 5 av 5 stjerner

Blinds not quite right...

There was an issue with the original sets of blinds I received. Since this all came about during the beginning of the pandemic it took a bit for me to contact someone, however Nicky Lucera in customer service picked up my chat and followed up with emails to me. Yes, she fixed the error and reordered the correct blinds for me. But it is the manner though in which she took care of me that deserves a 5-start rating. I feel she went above and beyond. Not only was she was prompt in all her replies, but she was very kind along every step of the way and made me feel confident that I was in good hands. That alone would make me come back to American Blinds.

12. juni 2020
Anmeldelse skrevet uten oppfordring
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Svar fra American Blinds

Hi Phyllis, thank you so much for the 5-star review! We're so happy to hear about your interaction with our team! Please don't hesitate to reach out if you have any other questions or concerns - we're here to help! -- American Blinds Social Care Team

Vurdert til 5 av 5 stjerner

great company...

To whom this may concern,
I called American Blinds to report my 2 living room blinds were 5 inches too short. Michelle Wilson was my representative that helped me. She was top notch!!! She was professional, kind & truly wanted to help me with my situation!!! She’s a keeper... thanks so much Michelle!!! You were great... I look forward to receiving my new blinds!!
Terri

9. april 2020
Anmeldelse skrevet uten oppfordring
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Svar fra American Blinds

Hi Terri, thank you so much for the wonderful review! We're happy to know Michelle took great care of you! Please let us know if there's anything else we can do - we're always here if you need us! -- American Blinds Social Care Team

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