Terrible, four months it took to received our shutters and I later discovered why. American Blinds are no longer being manufactured in the USA, it's being manufactured in China. The shutters were act... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am so impressed with American Blinds. This was our second order from them, and we were lucky to hit a SALE! But even at full price, these would be THE PEOPLE for us. A friend referred me to them and... Vis mer
Had a major problem with a large and expensive blind. Talked to a couple of folks and all were helpful. Received a substitute and it was damaged in transit. Then started to communicate with Nicloe Lue... Vis mer
I spoke with a customer service representative who helped me decide on which blinds to purchase based on the type of windows we have. My transaction was smooth and the the room is finished. The new bl... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.
Kontaktopplysninger
77042, USA
- 800-575-8016
- americanblinds.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Multiple purchases over the years
I’ve purchased these wood blinds many times in the past and still love using them in my homes.

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Quick and officiant great quality
Second time ordering from company
Great quality easy to order and fast delivery

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Got what we ordered
Got what we ordered. Everything fit as planned. Doing what we expected the blinds to do. Very happy with purchase.

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The blinds arrived in great condition…
The blinds arrived in great condition and were very easy to put up. We had ordered them with an inside mount and received an outside mount, but they work well. No complaints about the blinds.

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I ordered 5 blinds and waited and…
I ordered 5 blinds and waited and waited and waited. Turns out these blinds are made in Mexico and they had to go through customs first! I chose American Blinds because I wanted blinds made in America! So disappointing. After customs it took weeks to get to me. The shipping info tracking number did not provide any results at all. I had to keep calling American Blinds to find out when they might arrive. They would do much better if they actually sourced their blinds in America. All the shipping and customs issues would disappear. Then when I finally got them and went to put them up, two of them didn't fit the window. I called and was told they do not warranty fit or size so I would have to re-order and spend hundreds of dollars again! They will not accept you to ship them back and have them cut to the right size. I am done with them and I do not recommend ANYONE order from them. Takes to long to get and they do not try to help you out if the size is off. I followed their measurement suggestions but it just won't fit inside the window frame.

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Updated review.
My review has changed. A lady named Don helped me with my problem. Canceled my order with Bella View..Placed a new order with Bali. I hope this one is not put on hold.

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Persistence pays off.
After too many chats and phone calls I finally found an eager, intelligent customer service agent that got things done. My order is corrected and confirmed. Even resulted in a reduction of price. Who knew a quarter inch was worth $14.
Not sure yet if I would recommend this company. Will know for sure when I see the shades.

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Unpleasant experience
I have had a very unpleasant experience. I spent thousands on my blinds. Bella motorized. They have given me nothing but trouble. You have no one to service other than calling bella They have no one local and they are unable to help on the phone. It has been
almost a year now. ( bought in September of 2920) and have two shades that do not work out of five. I could not be more dissatisfied.

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I had the most pleasant experience with…
I had the most pleasant experience with Sarah R. She was able help me with my order by sending me instructions to send pictures and responding quickly. I have ordered from American blinds for many years and have always had good experiences. I will be ordering again soon! Thanks again Sarah for your help!

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Sarah was exceptional in understanding…
Sarah was exceptional in understanding my order and my issue and was quick to resolve it.

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My blinds arrived damaged and no one in…
My blinds arrived damaged and no one in customer service will call back. Interesting how this company will continue to take orders during this pandemic but handling customer service issues is not something they choose to take care of now. Buyers beware....once they have your money....good luck.

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Blinds not quite right...
There was an issue with the original sets of blinds I received. Since this all came about during the beginning of the pandemic it took a bit for me to contact someone, however Nicky Lucera in customer service picked up my chat and followed up with emails to me. Yes, she fixed the error and reordered the correct blinds for me. But it is the manner though in which she took care of me that deserves a 5-start rating. I feel she went above and beyond. Not only was she was prompt in all her replies, but she was very kind along every step of the way and made me feel confident that I was in good hands. That alone would make me come back to American Blinds.

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great company...
To whom this may concern,
I called American Blinds to report my 2 living room blinds were 5 inches too short. Michelle Wilson was my representative that helped me. She was top notch!!! She was professional, kind & truly wanted to help me with my situation!!! She’s a keeper... thanks so much Michelle!!! You were great... I look forward to receiving my new blinds!!
Terri

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