Excellent people and even better…
Excellent people and even better service!

Svar fra Amber & Co
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Welcome to the official Trustpilot review page for Amber & Co Estate Agents in Shepherds Bush. As a leading independent and highly respected local estate agent in Shepherds Bush, W12, we have proudly spent over 30 years serving the West London property market. Our mission is built on providing an honest, transparent, and professional service to help "Make It Happen" for all our clients. At Amber & Co, we specialise in comprehensive residential property sales, expert lettings, and dedicated property management across Shepherds Bush, White City, Hammersmith, and surrounding London areas. Whether you are selling your home, looking for a trusted local letting agent to manage your rental portfolio, or searching for a property to buy or rent in London, our deeply rooted local knowledge and understanding of the community ensure you receive an unrivalled level of customer service. We are fully qualified, regulated professionals and proud members of The Property Ombudsman (TPO), the National Association of Estate Agents (NAEA Propertymark), and The Tenancy Deposit Scheme (TDS). These professional bodies ensure we actively maintain and promote the highest standards of customer service in the UK housing industry. Recognised for our excellence, Amber & Co was voted the Best Estate Agent in Shepherds Bush in both 2017 and 2022. We offer bespoke, competitive rates and tailored property solutions designed around the unique needs of our vendors, landlords, purchasers, and tenants. We invite all our clients to leave their honest feedback here. Your reviews help our independent team continue delivering the best property experience in West London. Visit our local office: Amber & Co 216 Uxbridge Road, Shepherds Bush, London, W12 7JD
216 Uxbridge Road , W12 7JD, London, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent people and even better service!

Svar fra Amber & Co
Amazing work by Navin, helped me every step of the way superb knowledge when it comes to properties.

Svar fra Amber & Co
We rented through them, and this is your warning: avoid them.
From the start they showed no respect for the home or for us, entering the property and refusing to take their shoes off even when asked. The flat was in poor condition when we moved in, with mould, dust and dirt and only a basic clean when they said it was professionally, and the issues we reported were met with promised fixes that never properly happened. Their handyman came once, did not finish, and failed to turn up on days we waited in for him.
We looked after the place carefully, cleaned for nearly a week before leaving, and handed it back in better shape than we received it, even paying out of our own pocket to replace old limescaled stuffs. When we asked them to send cleaners back since the first time didn't qualify to their standard, they refused and chose to charge us instead, which tells you how they operate.
When challenged, they blamed the landlord rather than take any responsibility. We disputed their charges with evidence and recovered most of our deposit, but it should never have taken that. In our experience this is about as bad as a letting agency gets. Document everything, and do not say you were not warned.

Svar fra Amber & Co
Professional honest service. They deal with stuff better than the big estate agents who charge almost double but don’t even look after then property properly. I haven’t had to do anything with these guys. Very hassle and stress free always keep me updated if anything happens

Svar fra Amber & Co
I have used them to rent out our flat for a long time now. They have fully managed it and I have been hands off. No complaint and they always keep me up to date and communicate clearly.
They are an amazing team, very helpful, and always available to help. Speedy and trustworthy process to rent a house. Recomend!

Svar fra Amber & Co
Great service and professional and very prompt and on the dot helped me move into a flat ASAP

Svar fra Amber & Co
Bought an amazing property through Amber and Co they were always there throughout and were very professional.
Amazing customer service with extensive knowledge of the process from beginning to end. Would definitely recommend to friends.

Svar fra Amber & Co
Very concise and helpful in helping me find what i wanted. Customer service was outstanding !!

Svar fra Amber & Co
I am grateful to have had the experience to use this agent. Efficient and honest service
Had a great experience, the agent showed the property and gave me all the info and details I needed and I asked for.

Svar fra Amber & Co
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.