Since AMA is no longer family owned but corporate they are using lies and schemes to trick people into booking future cruises. The water levels interrupted our cruise itinerary during our Eastern Eu... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
On a Danube cruise. Severe disruptions handled badly and rudely by Cruise manger. Balcony cabin being repeatedly plunged into darkness by other ships mooring alongside for very long periods. No water... Vis mer
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Two weeks out from our Danube river cruise with AMA, I received notification of a vastly different itinerary. Three options were provided, one of which was a 100% future cruise credit (FCC) and to be... Vis mer
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Absolutely TERRIBLE agent AMA Waterways assigned to me, she was VERY UNRESPONSIVE and not helpful at all. I put my deposit down and had a few questions for my agent and she was not available. I was VE... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
With nearly 20 years of experience on the world’s rivers, our family-owned and operated company has remained focused on what we do best: providing our guests with innovative and unforgettable travel experiences. Our visionary leaders were the pioneers of modern luxury river cruising and have received numerous prestigious awards and accolades. However, we are most fulfilled by the positive feedback we receive from our guests, whom we have always considered a part of our family. Join us, stay awhile and discover Europe, Asia, Africa, or Colombia with us – one river at a time.
Kontaktopplysninger
4500 Park Granada, 91302, Calabasas, USA
- 1-800-626-0126
- info@amawaterways.com
- amawaterways.com
1,7
Dårlig
107 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This was the most luxurious, informative vacation I've ever taken
Our Tulip Time cruise on the AmaPrima was exceptional in every way. From the well appointed staterooms and delicious foods and wine, to the interesting tours led by knowledgeable guides, everything combined to make this the best trip we've ever taken.
17. juni 2016
Anmeldelse skrevet uten oppfordring
After 6 trips with AMA still very pleased with the whole package.
My wife and I prefer small ship sailing over the big ships. You can sit in your room, at a meal or on the deck and still enjoy the cruise and view the city or countryside as you go. For the most part, you only see the land on a big ship when you come to port, and someone has their hand out to show you what else their is. The rivers are used as their main avenue for transport of everything [people, ore, coal, gases etc.]. People live on the river and the ports are downtown so the main sites are handy [churches, pubs whatever]. No rocking to the boat so sea sickness is not an issue. Go ahead and enjoy, you only pass this way once [I think].
17. juni 2016
Anmeldelse skrevet uten oppfordring
Rolf was rude and disrespectful.
I was disappointed in my river cruise experience. I was expecting a more personal interaction than the large cruise ships but found quite the opposite to be true. Simple requests were met with responses such as, 'I don't think I can do that' , 'you want that' (followed by a turned up nose), or by simply not doing anything. I found Rolf to be very dismissive with guests (not just with me, but also with fellow passengers) and his sales pitch on the last night did not need to include bashing your competitors. Left a sour taste with me. Hopefully that is not company policy.
17. juni 2016
Anmeldelse skrevet uten oppfordring
Svar fra AmaWaterways
Hi Greta, I have sent your feedback to our Customer Relations team who will be in touch with you.
Great experience.
The crew, my cabin, the food, the on shore guides.....everything about the Rhine River Cruise was Five Star!
17. juni 2016
Anmeldelse skrevet uten oppfordring
Magnificamt Europe Cruise
We felt the experience was outstanding. Unfortunately we both came down with a virus for several days the second week. The crew was friendly, helpful and efficient.. The tour director did an outstanding job. We were very 9mpressed with the itinerary. Also we liked the atmosphere where the crew and passengers almost seemed like a family, unlike the cold feeling one gets on a large cruise ship. River boat is the way to go.
17. juni 2016
Anmeldelse skrevet uten oppfordring
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