Amazon.de Anmeldelser 40

Ich habe ein Paket nie erhalten, obwohl es laut System angeblich zugestellt wurde. Es gibt jedoch keine Unterschrift, keinen Zustellnachweis und auch niemand bei uns im Haus hat das Paket gesehen.

Trotz mehrfacher Nachfragen bei Amazon wurde mir nicht geholfen. Stattdessen wurde ich aufgefordert, eine Anzeige bei der Polizei zu machen – als müsste ich beweisen, dass ich unschuldig bin.

Ich wollte ursprünglich nicht einmal eine Rückerstattung, mir ging es nur ums Prinzip. Doch nach dieser Erfahrung ist mein Vertrauen in Amazon stark beschädigt. So sollte man mit ehrlichen Kunden nicht umgehen.

Advarsel til alle. Amazon gemmer ens kort oplysninger incl den trecifrede sikkerhedskode uden at spørge om lov. Så er det nemmere at betale - ja, men når så ens konto på Amazon bliver hacket og overtaget af en anden, som det er sket for mig, er der fri adgang til at købe på kortet, indtil man får det spærret. Når jeg prøver at logge ind, dukker mit navn op med en email adresse i Rumænien.
Jeg kontaktede omgående Amazons kundeservice og bad om at få min konto lukket, men har nu over en uge senere kun modtaget et standard svar, og min konto er stadig åben. Slut med at handle der.

Placed an order, Amazon cancelled it without telling me. Went to redo the order, everything was pushed up in price and the delivery date pushed back by a month. Really disappointed.

Ich mache seit sehr vielen Jahren recht gute Erfahrungen mit Amazon.de. Die Lieferungen erfolgen schnell, die Verpackung ist meist in Ordnung. Wenn es einmal Probleme mit einem Artikel gab, war bisher immer eine rasche Lösung vorhanden. Alles in allem bin ich sehr zufrieden. Nicht ganz zufrieden bin ich mit den Zustellern. - Sehr oft wird ein Paket nicht an meinem gewünschten Ort abgelegt. Aber ich bin hier gerne Kunde.

This was a completely unreasonable collection action, which is based on the fact that for several months Amazon.de has charged me for a payment that had not gone through, but which they advanced despite my repeated requests for a payment link or other information about where and how I could pay my outstanding balance. On my customer profile on Amazon.de, the order was listed as paid, even though the amount had not been withdrawn from my account, but Amazon.de ignored my repeated requests for technical or other help. It has been a very unpleasant experience as I always pay my bills on time!

Twice in one week, they canceled my order without a valid reason, and I think Amazon Germany is one of the worst companies I have ever dealt with.

First, I click to recover my password. It asks for verification through mail, fine whatever. I give it that. Then that's not enough, it also wants verification through my phone number... Fine, I give that aswell. Then I finally get to create a new password and as soon as I log in, I'm told my accound has been locked because of "suspicious activity". Are you stupid? I literally just proved my identity twice!! And after all that you lock my account. Then it tells me to contact custommer support. I go on a hunt on their website to find their custommer support section, it takes forever, it has very clearly been hidden to get less calls from frustrated custommers. I finally find it and when I click on the button to get in contact with you, you ask me to log into my account!!! The account you just banned and that is the entire reason I'm even trying to get in contact with you!!!?? You are the most ridiculous business in the world, imagine making so much money and still not being able to afford a decent website experience. I will never buy from you again and I will tell everyone I know about this.

Meget dårlig hjemmeside, hvor man ikke får at vide om ens ordre er modtaget - og der er ingen fejlmelding. Nu har jeg forsøgt igen og håber nu og modtage min pakke.

Amazon har slet ikke styr på noget..
Jeg har været en glad kunde hos Amazon.de i flere år. De har mange gode varer og jeg har bestilt der fra mange gange, men det kommer jeg i hvert faldt ikke til igen efter det her. Det er først nu i september at jeg skriver det.. men i sidste februar, 2024, bestilte jeg en parfume. Jeg ville have bestilt det fra den originale hjemmeside som parfumen kommer fra, men de levere ikke til Danmark. Jeg tænker at det er fint og jeg går ind på Amazon og søger efter parfumen. Jeg har fundet den og så ligger jeg den i min kurv, betaler og venter på pakken. Der stod at det ville tage 9-11 dage, og det havde jeg slet ikke noget problem med. Da der så var gået 12 dage syntes jeg at det var underligt at min pakke ikke var kommet endnu. Jeg tjekker min mail, beskeder og min Amazon profil, men ingen besked om pakken. Jeg trykker ind på pakken for at se hvor den er, og der står så at pakken var blevet væk. Der stod også at jeg kunne få mine penge tilbage ved at trykke på “få hjælp med min pakke” og det gjorde jeg så. Men ingenting skete der.. jeg har sendt flere mails til Amazon.de om det her, men intet svar. Jeg har stadigvæk ikke fået mine 550 kroner tilbage 🫤
Bestiller ALDRIG fra Amazon igen, selvom jeg har været meget glad for det.

Hvis jeg kunne give dem 0 stjerner så ville det være det de fik.
Amazon.de har nu lukket min konto 2 gange med 4 dages mellemrum pga de siger der måske har været uautoriseret adgang til min konto
De sagde efter 1 gang at det ikke ville ske igen men der gik blot 4 dage før de gjorde igen,
Når man spørger til en ordre der er afsendt får man intet svar om den bliver leveret - fremgår heller ikke af min annuleret bestillinger - det er simpelthen bare så ringe en service de har - eneste svar de har er at de har sendt mit spørgsmåt til deres højeste team og man skal vente 24-48 timer med at få et svar og når det skimmer pr email så er det en pre-fabrikeret svarmail some ikke giver svar på ens spørgsmål !

I made a purchase from Amazon.de. Later, they put the same product on sale. I didn’t want to buy it at a higher price, as I missed the discount by a few days. I asked what I should do. They told me to return the product and reorder it, but I had to pay the shipping costs and they would reimburse me. I believed them, after all, it’s Amazon. I shipped it as they said, using separate packages with the shipping company and without exceeding the limit. It went to the country, but there was a problem, either at customs or Amazon didn’t accept it, and the products came back. Then they wrote that I could ship it with DHL and that the shipping limit didn’t apply to me. Up until this point, I was able to correspond with the customer representative in Turkish. After that, they stopped providing service in any language other than German, and I could only email in English. I sent it this way. The product reached them, and I emailed all the invoices.

And then what did I learn? They don’t accept fast shipping. I didn’t even know it was sent this way; I just told DHL to ship it and sent it. Suddenly, they started babbling about a policy I wasn’t informed about. No, if they had told me about that rule, I would have informed the shipping company accordingly. But no, they apply rules as they please and advertise themselves as customer-friendly. Amazon, who writes every detail, felt the need to impose a limit by themselves. A person can really be victimized this much. I’ve been emailing for weeks. Always copy-paste sentences, then stalling for a while, then the same sentences again. But my favorite sentence of theirs is “aiming to be the most customer-friendly company in the world.” They write this as well. I couldn’t see it; they probably do this for their own citizens because they offered me nothing but a dry apology. I’ve shopped from Amazon US and used it in my own country, and I haven’t experienced such nonsense or dealt with such ridiculous customer representatives. Oh, and every time I email, a different customer representative responds, but I don’t remember how many rounds we’ve had with all of them. It’s really a disgrace. But I won’t give up; I don’t accept them imposing a rule on me that they didn’t tell me about after everything is done. I would sue you for the financial and emotional distress you have caused me over the past few weeks if I could. At least I hope someone reads about their disgrace here and they lose reputation.

🌏Amazon Tyskland har en del billigere produkter til salg og told er betalt, ved modtagelsen.
🚩Problemet opstår, når et produkt ikke fungerer.
Ingen ordentligt service at kontakte nogen steder og den skriftlige kundeservice er IKKE fungerende, den eksistere dog, men de svare ikke når man skriver til dem. Det er en tidskrævende jungle og kunden er nærmest i en labyrint.

🚩Købte en ULEPHONE mobil i oktober sidste år som desværre opføre sig mystisk...og nu er jeg efter to ugers forsøg, med skriftlige klager, stadig ikke kommet nogen vegne!

🤨Kvitteringer på køb fra Amazon, er IKKE til at finde blandt hundredvis af emails og Amazon gør intet for at hjælpe.
🧨Desværre er der også en del produkter som danskerne IKKE må købe, fordi vores politikkere BLOKERE vores FRIE VILJE ved småkøb til gode priser for almindelige danskere..
Vores såkaldt demokratiske frie land Danmark D.v.s.politikkerne blokerer danskernes frihed og retten til selv at vælge hvor og hvad vi køber ind.
Groft og jeg tvivler på lovligheden af det?!
🐍( Politikerne burde i stedet koncentrerer sig om de enorme summer og huller i skatte loven, som lovligt tillader økonomiske stor kriminelle, at pumpe statskassen for milliarder, i form af moms snyd og aktiehandel.. får ikke at glemme skatteunddragelse på millioner beløb af mange millionærer.)

🧐Nææ Danskere bliver blokeret fra SELV at vælge hvad og hvor, vi vil bruge vores penge inden for EU, alså små indkøb på nettet.
Også den svenske Amazon blokerer danskere for køb og bestillinger.

💓Skal dog siges at når alt fungere på Amazon.de , så er det super nemt.
🧐Så er i advaret, det er sælgers marked og desværre er det ekstremt dårlig, når produktet ikke virker som det skal. ,

Kan ikke komme i kontakt med dem når. der er problemer

Really bad service. They don't deliver the ordered items as promished on their website and when in contact with their chat-people/robots. Amazon's customer service don't seem to be able to help.

You get tricked to have amazon prime.. when you buy something and wish to send to you. suddently you have amazon prime that charges you every month. 9 euro or so.
it looks like you have a chance to get the pakkage send faster or cheaper if you click on amazon prime. but in reality it is not about sending the things you buy. it is about cheating you to pay 9 euro extra pr month..
some say prime is about streaming.. i dont know. i have never been able to logg into amazon prime streaming. i belive i have been paying a lot for sending the pakages i have bought. and not knowing anything about the streaming..
i dont need another streaming company. netflix is more than enough for me.
anyway.. i once bought a tool wagon trough amazon from a company in italy.. payed 900 euro for it.
the delivery guy could not take it from the truck. he did not have the elevator on the back off the truck, and it weight 250 kg.
i payed for delivery to my door.
so i told him, if he could not deliver it.. he should send it back and cancel the transaction.
i had to go on vacation 3 days after, for 1 month.
the day after, amazon phoned me, and asked if i could hire someone to take it down the truck. i would get 100 euro..
i told them i could not.
actualy i dont understand why they did not tell that to the delivery guy. it was his job to deliver to my door.
soo amazon charged me 700 euro for nothing. i only got 200 euro off the 900 euro, for something that was NOT my fault. it was the delivery guy or amazon or both that made the rault. not me.
i tryed to write on amazon costumer servise a rewiew that told how amazon stole 700 euro from me.
amazon did not allow me to make the rewiew, because as they said. i had not bought anything.
just when they say i did not buy anything and still they charge me 700 euro for a fault they made.. that is stealing from me.
they robed me. the profesional way. sadly i had to travel few days after, so i did not have time to go to the police and tell them about the robery they did to me.
it happend summer 2018 i think. from amazon.eng

Jeg har bestilt 2 forskellige pools og begge ordre er blevet annulleret efter bestilling og betaling uden nogen begrundelse.

Me gusta las cosas que tienen para ofrecer.

Når man bestiller hos Amason, leveret fra 3 party, er der problemer, pakkerne forsvinder, kan ikke findes, reklamation til Amason,mail er svær at finde. Husk altid bestil fra Amason lager. Perfekt service,
Ok man får pengene tilbage, 7 dage. Bestil kun vare fra lager i UK.