I ordered dessert stands several months ago and still have not received my shipment. I have tried calling customer support over 20 times and emailed various times as well with absolutely no answer or... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered some gold cupcake and cake stands. The products arrived packaged very well. I did experience some problems with FedEX delivery and I contacted Amalfi Decor support. This company was really... Vis mer
The chandelier received is of excellent quality!! Shipping was fast, product better than expected, and truly the pictures don’t give the true essence of its beauty! I had to contact customer service b... Vis mer
Beautiful! Exactly as the pictures. I did learn (by confused experience) that "gold" (in general .... everywhere, every company) is more like the Crayola crayon gold ... kind of what I would descr... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Amalfi Decor offers elegant and affordable crystal chandeliers, cake stands, and candle holders. Free Shipping on All Orders!
Kontaktopplysninger
14335 S Denker Ave, 90247, Gardena
- 2134587740
- support@amalfidecor.com
- amalfidecor.com
3,5
Middels
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Perfect touch for a bit of glam!
Perfect touch for a bit of glam!
Love the candles, love the crystal and the graceful lines. And since it plugs into the wall and hangs on a ceiling hook...it saves making a hole in the ceiling and having to call the electrician to wire a chandelier.
Perfect!
21. januar 2021
Beautiful Chandelier, Confusion about Silver Wire
Everything went great with putting the chandelier up and arriving in one piece. The only part that we are lost on still and was not clear in the swag installation instructions is what to do with what I think might be the silver ground wire coming from the top. Weary to cut it off but from trying to interpret the hard wire instructions I think it would be safe to do so.
We had some trouble getting the wing to open in the ceiling but that was more an issue of not being familiar with the inner working and thickness of drywall for my apartment building. Amalfi provided all of the hardware required to put it up. Shining brightly and beautiful! Now to just figure out the silver wire :)
19. januar 2021
Lamp okay, glass drops are drek
It is a good thing that I was not planning on using the hanging glass drops on this lamp. They were barely attached and the small wire rings that were supposed to hold them in place were of a smaller mil wire than a paper clip. It took me less than 5 minutes to remove them when I took the lamp out of the bo. Some of them were not really attached to the lamp at all. The lamp itself seems okay although I have not yet had it installed. The lamp itself is of a hefty weight and I like the shade. If you want to use this lamp without the cheap bric a brac like I am you will probably be okay.
16. januar 2021
My 4th chandelier from this company
My 4th chandelier from this company, all are very beautiful, great quality and price. I bought the plug in, it has a switch to turn it off and on. The Large crystals are real, the bead strands are plastic. You cannot tell they are fake unless you look really close. I get so many compliments on my lamps, I bought the lamp shades separately from Ebay and Amazon. Fast shipping, excellent customer service. They also send extra crystals in case any thing goes wrong!:)
15. januar 2021
Best quality will recommend
13. januar 2021
Love my new cake stand
11. januar 2021
Great sturdy product and fast delivery
Great sturdy product and fast delivery. Have yet to see how it holds up over time and as a cake stand but it looks nice!
8. januar 2021
I absolutely love my new chandelier
I absolutely love my new chandelier, it's gorgeous! Its in my bathroom right above where I put on my makeup, not only do I have great lighting but the AMBIENCE!! And amalfi took care of a minor situation ao fast I don't want to call it a problem. Dealing with them is a situation not a problem. Can't wait to get more of their amazing glamorous stuff for my fancy bathroom!
5. januar 2021
Absolutely love it!
These cake stands are so pretty and so perfect. I got the 3-Piece Glass Top Crystal Cake Stand Set in gold, silver and rose gold and its so beautiful! I would definitely recommend buying these. Packing was great. No cracks, no chips. And it came on time.
2. januar 2021
Arrived in excellent time and…
Arrived in excellent time and condition, exactly as described. Love Love and Love!!! Thank you!
28. desember 2020
Shipping was fast and chandelier is…
Shipping was fast and chandelier is beautiful. Very happy with purchase.
27. desember 2020
Fast service and shipping
Fast service and shipping. These are our favorite cupcake holders for Weddings. We already have the gold ones so this was a perfect addition to our Wedding stands.
Thank you!
16. desember 2020
I ordered this items on Monday
I ordered this items on Monday, and My event was on Sunday. I emailed right after I placed the order, if customer service can confirm with me that I can get it by Saturday. If not, I asked them to cancel my order. Order did not came on next Monday which is after my event. I could not able to use for my event, and it messed up all my plan. However, Now I need to pay return shipping about $80, and this is very disappointed. I told them if you can give me extra discount for this order, I was willing to take all the items. I will not recommend this Amalfi decor company anymore.
16. desember 2020
Svar fra Amalfi Decor
Hi Juyoung,
Thank you for taking the time to write a review for your recent order with Amalfi Decor. We apologize for any confusion with your ordering process with us and any frustrations.
Your order was shipped out less than 24 hours after it was ordered, and was delivered exactly as stated per our shipping policy.
Our customer service team has been communicating with you over the past week regarding your order and request to return. Your order was placed on Monday, 12/01/2020 at 10:27 PM, and delivered to you on Monday 12/08/2020 and on time per our shipping policy.
We shipped your order on Tuesday 12/02/2020. You did not reach out to us prior to placing your order. Our first communication with you was on Wednesday 12/09/2020 when you called us to request to return your 14 items.
Per our shipping policy which is listed on every product page, and when you complete your purchase at checking, "All orders placed before 3:00 PM (Pacific Standard Time) will be shipped the same business day. Orders placed after 3:00 PM (PST) will be shipped the following business day, and transit time to your location in New Jersey is 4 business days."
Your order was delivered in 4 business days per policy. If you would have have reached out to us prior to ordering, we would have told you that your order would have been delivered on Monday 12/07/2020.
If your was delivered late per our policy, we would have offered you a full refund for returning, or a discount for late shipping.
We had provided you with return labels for your 14 items and the cost was $63.69 for return shipping. This averages to be $4.55 per item.
Once again, we apologize for any inconvenience and frustration, and are sorry that you did not have your items in time for your event.
If you have any further questions, please reach out to us via email or phone.
Thank you and have a nice evening!
Maria
Amalfi Decor
support@amalfidecor.com
213-458-7740
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.