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Amaiz Anmeldelser 

156
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have a personal account with a payment card and few wallets. It was useful for me to have an option to open wallets in different currencies and for different purposes. Helps me to keep my money orga... Vis mer

Vurdert til 5 av 5 stjerner

The onboarding process can take a little time, but support team is friendly and helpful. Overall the experience has been positive so far.

Vurdert til 3 av 5 stjerner

It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business. W... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Pretty good bank low monthly payment had no issues at all good service good quality and fast delivery. Nice looking app. Unfortunately new bank and not recognised by QuickBooks etc but highly recommen... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bank

Om Amaiz

Skrevet av virksomheten

Amaiz’s powerful current account and expert support help small business owners, sole traders and companies.

Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.

And if you ever have a question, get in touch with our service and accounting teams.

Download Amaiz for iOS Download Amaiz for Android

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

156 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(156)

6 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Really bad I opened a account…

Really bad I opened a account transferred money into it and closed down and. I haven’t reached my money back

23. mars 2020
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Svar fra Amaiz

Hi Romain 👋

We're so sorry to hear that you're not happy with Amaiz 😔 As a legal entity we must comply with certain regulations, which do take some time to process, unfortunately. If you'd like us to take a closer look into this, please feel free to reach out at any time – we'll be more than glad to assist you 🙂

Cheers!

Vurdert til 5 av 5 stjerner

Great banking

Great banking, easy to set up, seamless to use

21. mars 2020
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Svar fra Amaiz

Hi Paul 👋

Thanks so much for taking the time to leave us a review -- we highly appreciate your feedback! :)

Should you have any questions or concerns, please feel absolutely free to reach out at any time.

Cheers!

Vurdert til 5 av 5 stjerner

So far my experience of using the app…

So far my experience of using the app and business account has been amazing! I am shocked by how simple this makes keeping records and receipts without me needing to do much at all. I’ve used larger accounting software programs before but if anything they were too complivated and detailed. The Amaiz app covers the basics with everything I need without feeling like I need a degree in accoutancy!

18. mars 2020
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Svar fra Amaiz

Hi Getman 👋

You've just made us blush 😍
Thank you very much for your kind words about these little things that make such a difference in a world of finance! We're looking forward to making this service even friendlier to its customers 😊

Should you have any questions or concerns, feel free to reach out to us! We'd love to help

Vurdert til 1 av 5 stjerner

Bad experience

Bad experience!8 weeks we had the money blocked!

13. mars 2020
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Svar fra Amaiz

Hi Ionut 👋

We're so sorry to hear that you're not happy with Amaiz 😔 As a legal entity we must comply with certain regulations, which do take some time to process, unfortunately. If you'd like us to take a closer look into this, please feel free to reach out at any time – we'll be more than glad to assist you 🙂

Cheers

Vurdert til 1 av 5 stjerner

They froze my account because they…

They froze my account because they wanted more info from me, which was duly supplied in 24 hours.

Six weeks later, no reply and account still frozen.

Then I had the misfortune of the most pathetic, abrasive customer "service".

Never properly replied to my complaint either.

Avoid.

EDIT: As you can see from the inappropriate, canned response below, they really do not care about prospective customers. As they are not a bank, they are not regulated in the same way and there is practically nothing the Ombudsman can do.

6. mars 2020
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Svar fra Amaiz

Hello Kit 👋

Thank you very much for sharing your feedback with us!

We're so sorry to hear that you're not happy with Amaiz 😔 Please note that as an FCA regulated institution in some cases, it happens very rare, but as a legal entity we must comply with certain regulations, which do take some time to process, unfortunately. If you'd like us to take a closer look into this, please feel free to reach out at any time – we'll be more than glad to assist you 🙂

Vurdert til 1 av 5 stjerner

Opened a business account

Opened a business account - account could not have the business' name on it. Closed account - less than ten minutes after joining.

Customer services very vague and without clear details regarding timescales. Very disappointing.
Do not waste your time.

4. februar 2020
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Svar fra Amaiz

Hello Lisa 👋

Thank you so much for taking the time to leave your feedback!

Having your business name on the account is something we are working on, and hoping to implement in the future. We understand that this is important for many business owners, and truly sorry that is the reason why you decided to close the account.

We also we take your security with utmost seriousness, and have systems in place to make sure your money stays safe. At the same time, we aim to be as flexible as we can, and always take into account the circumstances.

Thank you again, and hoping we'll be able to change your mind in the future.

Vurdert til 1 av 5 stjerner

Delays delays delays

Delays delays delays
My husband just recently opened this account and money has been stopped. Can’t pay my staff my suppliers my rent. Now there asking for documents which he has sent them. My point is why not ask for all this before opening the account like normal companies. Am starting to think it’s a scam.

3. februar 2020
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Svar fra Amaiz

Hello Salma 👋

Thank you very much for sharing your feedback with us!

We are sincerely sorry for the inconvenience you've been caused. Please note that as an FCA regulated institution in some cases, it happens very rare, we have to suspend accounts and request additional documents in order to stay compliant. These cases are always a high priority task for our Compliance team, and they use all their forces to resolve them as soon as possible.

Please note that you're always welcome to drop us a line via in-App chat

Vurdert til 5 av 5 stjerner

Amaiz’s

The push notifications are a godsend! That one feature alone makes 😘😘smartphone app one of the most powerful tools that I have access to. Now I can see exactly what’s going on with my business’s finances at any time.j .

30. januar 2020
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Svar fra Amaiz

Hello! Thank you so much for your words 👍 we really appreciate that you've pointed out our push notifications, since it's a necessary part of productive interaction with our service ❤

Vurdert til 5 av 5 stjerner

I already thought Amaiz was useful

I already thought Amaiz was useful, but then I found out that I could set up notifications that would go to my Slack channel. This has further streamlined our finance team and made my life a whole lot easier.

30. januar 2020
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Svar fra Amaiz

Hi Dan 👋

We are so happy that you're discovering Amaiz' features all along the way! Thank you for taking the time to come back to us and share your fascinating feedback. 😉

If there's ever anything you need, ask away - we'll be delighted to help!

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service! It was the only bank that actually helped me to open an account as an EU citizen.

15. januar 2020
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Svar fra Amaiz

Hi Atomos 👋

Thanks so much for your feedback!

We're so glad we could be of help!

Please don't hesitate to reach out if you have any further questions 👍

Cheers,
Your friends at Amaiz

Vurdert til 5 av 5 stjerner

Setting up the account was very quick…

Setting up the account was very quick and easy everything was explained clearly.

15. januar 2020
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Svar fra Amaiz

Hello there!

Thanks so much for your review!

We're happy you enjoyed our registration process 👍

Cheers,
Your friends at Amaiz

Vurdert til 5 av 5 stjerner

so far so good :)

14. januar 2020
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Svar fra Amaiz

Hi Ibrahim 👋

Thank you for giving us a five-star review, we're so glad you're enjoying Amaiz!

Cheers,
Your friends at Amaiz

Vurdert til 5 av 5 stjerner

Great Bank with a very neat and simple…

Great Bank with a very neat and simple online app. You can do everything with it and you are safe knowing you’re dealing with one of the largest banks in the world

14. januar 2020
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Svar fra Amaiz

Hi Kurutoi 👋

Thanks for your kind words and the five stars!

Feel absolutely free to reach out whenever you feel like it.

Cheers,
Your friends at Amaiz

Vurdert til 5 av 5 stjerner

I'd like to thank the who team for…

I'd like to thank the who team for their helpful assistance over the months, and for the continued assistance I'm sure I'll need. You have a fantastic team and deserve the praise.

12. januar 2020
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Svar fra Amaiz

Hello Alex!

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Vurdert til 5 av 5 stjerner

I've been with Amaiz probably for good…

I've been with Amaiz probably for good 5-6 months, started with an under 19 account, then to Student account and Graduate account. Never had any issues with the account

8. januar 2020
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Svar fra Amaiz

Hey, thanks for such a feedback :) We're working hard to guarantee that everything runs smoothly!

Vurdert til 5 av 5 stjerner

Always found them really helpful :)

Been using this bank for many months.I use the bank online.It’s perfect.

7. januar 2020
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Svar fra Amaiz

Hello! Thank you for being with us :) we're always ready to help our precious users ❤

Vurdert til 5 av 5 stjerner

I worked with demis it's just a masterpiece

I worked with demis it's just a masterpiece I've never seen anything like it it's easy and simple

6. januar 2020
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Svar fra Amaiz

Hello! It's great to know that our support is appreciated :) we are always ready to help you! 🎉

Vurdert til 5 av 5 stjerner

I’ve been with Amaiz for a long time

I’ve been with Amaiz for a long time, and while I have had a few issues in the past I have recently had some fraudulent activity which Amaiz were quick to deal with. I got a refund in good faith on the same day. The lady in the fraud team who dealt with my call was very polite and friendly.

4. januar 2020
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Svar fra Amaiz

Thank you very much for the feedback :) We're glad to hear that all the problems were successfully resolved!

Vurdert til 5 av 5 stjerner

I've been with Amaiz bank for 6 months

I've been with Amaiz bank for 6 months. Brilliant service includes fast response to enquiries, easy to use online banking, faultless consolidation and they set the best model for other banks to follow. Everyone should join Amaiz.

4. januar 2020
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Svar fra Amaiz

Hello!

We're soo pleased to hear your kind feedback! 😄

Thank you very much for your review and for giving us five stars — we highly appreciate it!

Cheers
Your friends at Amaiz

Vurdert til 5 av 5 stjerner

Great bank to deal with

Great bank to deal with. never had an issue accessing online. call centre answers quickly and efficiently if contacted with query

4. januar 2020
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Svar fra Amaiz

Hi Watermelon,

Thank you very much for your feedback!

Please feel free to reach out if you have any questions — we're here for you 24/7!

-Your friends at Amaiz

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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