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⚠️ Warning About Al Zammer Car Rental

I want to share my very disappointing experience with Al Zammer Car Rental to warn others.

I initially booked an MG car, but they delivered a different Chinese SUV that looked and felt like a poorly maintained vehicle. After I complained, I had to wait over 5 hours for a replacement — but again, they sent me the wrong car.

I booked the car for 3 days with a limit of 600 km, but I only drove around 350 km. Despite that, they charged me for extra kilometers, plus additional charges for pickup, drop-off (AED 280), and for the car being “dirty.”

It’s now been almost 3 months, and I still haven’t received my deposit refund. I’ve called them many times at 052 866 9927, but the staff are extremely rude. One person even told me, “Go complain to DET, we don’t care, we’re not giving your deposit back.”

This behavior is unacceptable and clearly shows that the company is scamming customers. I’m deeply disappointed, especially because I always believed Dubai to be one of the safest and most well-regulated places, with excellent police and consumer protection.

I strongly urge everyone to avoid Al Zammer Car Rental — they are dishonest and unprofessional.

This company has been extremely unprofessional. I paid a deposit of 1000, and despite repeated follow-ups over the past eight months, they have neither refunded the amount nor responded to my calls or messages. I strongly advise others to be cautious before dealing with them.

They are theives. Stealing deposits. Avoid them. They are under investigation

🚨 Warning 🚨 Warning 🚨
Al ZAMEER RENT A CAR
Don't rent a car from this company. They commit fraud on the deposit, levying various charges and not returning the deposit. This is a very bad company and the service is not good.😡😡😡😡

Absolutely poor customer service. A sham company. Do not use this company. They totally ruined our trip. Messed us about and did not return our deposit. Gave us the wrong vehicle. Getting in touch with them was extremely difficult. Calls unanswered and messages ignored. AVOID

SCAMMER ALLERT !!!!!!!

They give you damages cars, they do not respect the contract and most important: they'll not give you back the deposit.
Also, the physical office doesn't exist !!!!

Dubai police, please do something !!!!

Car was in terrible shape. Thankfully I took 72 photos and lots of videos to protect myself. Beware of the very high return charges as it's hidden in the contract if they pick it up. They have also not returned my deposit on top of everything. It's been 2 months I'm waiting

One of the biggest rental car scammers in dubai, at first when we were booking the car they told the deposit amount will be refunded within 24 hours after returning the car, but after returning they changed 24 hours to 21 days. It's been more than 1 month my deposit is gone they are not giving a proper reply. This is a total scam don't go for their services. Choose other apps if you want to save your money.

SCAM ALERT. BEWARE.
DEPOSIT WILL NOT BE REFUNDED.
Worst rental service. All good reviews are from them and we cant rate reviews for them in google. They are the worst ever company. They take your deposit and make you beg for it for months. Then they charge with “what not charge” in the world and return less than half of your deposit. Don’t fall for them. They keep deleting contents under their Instagram page as well.

"Worst experience ever!
I rented a car from this company and they completely cheated me. After returning the car in perfect condition, they refused to return my deposit/refund amount. I have been following up many times but they keep giving excuses and avoiding responsibility. Very unprofessional, dishonest, and rude behavior.

This is the most untrustworthy rental company I have ever dealt with. They only care about taking your money, not about customer service or fairness. If you don’t want to lose your hard-earned money, stay away from them! Never ever trust this company.

Scam and fraud – zero stars if possible!"

Very good company

Please avoid rent from here. They are frauds. they are not return your full amount of deposit

V good service

Great experience with Alzameer Car Rental! The booking process was smooth, the car was clean and well-maintained, and the staff were professional and helpful throughout. Their rates are affordable and the service was reliable. Highly recommend them for anyone looking for hassle-free car rental in Dubai.

Had a great service and experience

⚠️ Do not trust them. They do not respect the contract, they show up whenever they want with already damaged cars, and then they keep the deposit...

it was good! a small delay when we arrived. but the manager give us a last day for free! thank you so much

Good rental overall, staff were polite. A little waiting time at pick-up but nothing major.

I rented from Al Zameer during my holiday in Dubai. The booking was easy, the car was ready on time, and the staff explained everything clearly. Great value and I will definitely use them again.

Excellent service, car was very clean and the process was smooth.