I have really enjoyed using Altralife and like the products very much. They are convenient, easy to use and taste good. In my experience, the product has also helped me with my weight-loss journey, wh... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Although I like most of the altralife products I ordered a 13 week programme of shakes and was asked to select my flavours without having sampled them. I am now left with extra large bags of two flavo... Vis mer
Selskapet har svart
I was introduced to Altralife through the NHS diabetes remission program. I've achieved over 4 stone weight loss over the past six months & remission! Brilliant shakes/soups & bars. I enjoyed all t... Vis mer
I'm currently on the NHS remission programme received my order within 24hours of ordering. I only use the shakes and find they are really filling. They are a fantastic product really tasty, nice & sm... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Since 2019, Altralife has supported more than 35,000 NHS customer transformations across the UK, empowering them to achieve life-changing weight loss and transform their health journeys. We believe in life gain, not weight loss.
Kontaktopplysninger
Storbritannia
- altralife.com
4,5
Enestående
298 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 71 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Altralife
Thanks for your feedback, we appreciate the support!
Excellent product and the weight loss…
Excellent product and the weight loss is clear and evident to see. Easy to use and easy to order
9. februar 2026
Svar fra Altralife
Thanks so much for your feedback, we appreciate the support!
Svar fra Altralife
Thanks for your feedback, we appreciate the support!
Great shakes and soup x
6. februar 2026
Svar fra Altralife
Thanks for your feedback, we appreciate the support!
For me taste is fantastic.No side…
For me taste is fantastic.No side effects and working great.
9. februar 2026
Svar fra Altralife
That's great to hear! We really appreciate your support!
Svar fra Altralife
We're glad you had a good experience! We really appreciate the support.
Great customer service
I was missing a box, emailed the contact address, got a email back straight away that they were dealing with my queries, then got another email telling me they were sending me my lost box straight away.
10/10 for me!
5. februar 2026
Svar fra Altralife
We’re so pleased to hear your missing box was resolved quickly and that you’re happy with the service. We really appreciate you sharing your experience!
Great shakes and soup!
4. februar 2026
I am happy with shakes and soups
I am happy with shakes and soups, easy to order and deliver next day.
4. februar 2026
Mixing
The shakes are easy to mix,soups not so much but once mixed they are okay ,also need more flavors for the soups
6. februar 2026
Absolutely fantastic product
Absolutely fantastic product. Fast shipping. Buying again and again. A++
5. februar 2026
Pure quality
The speed of the delivery is second to none and packaging fantastic and if I’m honest I thought the product was going to be tasteless but I was so wrong fantastic taste
5. februar 2026
Altralife Sachets
I have an intolerance to milk products and had tummy problems after consumption of 1 sachet.
5. februar 2026
Svar fra Altralife
Thank you for your feedback, and we’re very sorry to hear about your experience. Some of our shakes do contain milk ingredients, which can unfortunately cause discomfort for people with a milk intolerance.
We do offer three fully plant-based alternatives that many customers prefer: our Veg Soup, Red Berry Shake, and Mango Shake.
The item arrived quick
5. februar 2026
Excellent service and product!
4. februar 2026
Scandalous Price Hike
It is scandalous and disgusting that Altralife have doubled their price from £35 up to £70 per pouch. Offering a 20% discount doesn't cut it.
Nothing warrants this profiteering price increase.
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Altralife
Hi Jim, thank you for taking the time to share your feedback — we genuinely understand why a price increase can feel frustrating, and we’re sorry that this change has caused disappointment.
I can assure you that it has nothing to do with profiteering (you can compare the pricing of Total Diet Replacement products to see that we are very competitive in the market and we will continue to maintain a cost-effective price).
To explain the difference between our previous pricing and now, when Altralife launched in 2019, our primary focus was supporting NHS programmes, and we deliberately kept pricing very low to help introduce Total Diet Replacement more widely in the UK. Those NHS prices remain unchanged, but offering the same pricing across all consumer purchases is unfortunately not sustainable for us as a business due to the additional costs of marketing and support (which we don't require for NHS programmes).
Never again
I was in a program using this products. I developed side effects but didn't receive adequate medical support. I don't want to eat this never again in my life.
18. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Altralife
Thank you for sharing your experience — we’re very sorry to read that you had side effects and felt you did not receive the support you needed. That must have been upsetting, and we appreciate you taking the time to leave feedback.
Customer safety and wellbeing are extremely important to us. Our products are formulated to meet UK regulatory standards for Total Diet Replacement, however we recognise that individual experiences can vary and not every approach is right for everyone.
We are sorry that your programme did not provide the level of medical or professional support you expected. While many programmes that use our products are run independently of us, we always encourage participants to have appropriate guidance and to speak with a healthcare professional if they experience any concerns.
If you are open to it, we would welcome the opportunity to understand more about your experience so we can learn from it. You are welcome to contact our customer support team directly so we can look into this further.
Thank you again for your feedback, and we wish you all the best going forward.
Good product for the best results
The taste is genuinely good on the shakes, not so much on the soups, but if whisked well they are smooth, not overly sweet, and easy to drink without feeling chalky or artificial.
It kept me satisfied, which made sticking to the programme easier. It mixes easily with water in a shaker, and I love that I can customize the soups with herbs and spices.
I would absolutely recommend this to anyone looking for a reliable meal replacement or a simple way to support their health goals.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.