Immensely pleased to have been able to receive assistance from a human and not a bot. Altos travel was once again very helpful to me by finding the best flight deals in the market for my sons last min... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have book over one year with this company, in which I have dedicated advisors that work with me last minute ensuring the best price and service. My advisor is quick to make adjustments when flights... Vis mer
Booked flight from SFO to TPA and had zero issues with the process. Saved a lot compared to price from Frontier website. Had to wait until 24 hours before flight to receive e-tickets but everything wo... Vis mer
Absolutely terrible experience with AltosTravel. My family’s flight booking from San Diego turned into a nightmare, and we felt completely misled about our tickets. To make matters worse, the customer... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to the Altos Travel‚ we are a leading online travel agency specializing in providing you with the best, bargain priced flights and holidays to destinations all over the world. We passionately believe that travel enriches our lives‚ expands horizons and makes us better individuals.
Kontaktopplysninger
4,4
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
REVIEWS HERE ARE FAKE
REVIEWS HERE ARE FAKE. Terrible experience. I have no money and no tickets now, getting a refund is nearly impossible. They bank out of Tamil Nadu India, good luck disputing charges.
19. oktober 2024
Anmeldelse skrevet uten oppfordring
Daisy Scott went above and beyond to…
Daisy Scott went above and beyond to make sure I got the flights I wanted at the rate I needed. At one point I just wanted to cancel everything but she didn’t give up and kept finding ways to help me.
16. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
The good reviews are all FAKE
The good reviews are all FAKE. Do not use this company. I am still PISSED a year later they scammed me and did not refund me. They keep saying it was the airline's fault but they are not making any effort to make it right.
7. oktober 2024
Anmeldelse skrevet uten oppfordring
Gracias a Miguel Sánchez por su…
Gracias a Miguel Sánchez por su efectivo trabajo se merece más de 5 estrellas muy servicial muchas gracias
7. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
THIS IS NOT A REAL TRAVEL AGENCY
THIS IS NOT A REAL TRAVEL AGENCY! DO NOT PURCHASE TICKETS THROUGH ALTOS TRAVEL. THEY CHARGED MY CREDIT CARD THEN CANCELLED MY FLIGHTS WITH NO COMMUNICATION AND NOW THEY ARE IGNORING MY CALLS.
12. september 2024
Anmeldelse skrevet uten oppfordring
Excellent Daisy service
Excellent Daisy service
17. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Daizy Scott was very helpful and very…
Daizy Scott was very helpful and very accommodating, very happy with the level of service we received.
19. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Juan Sebastian was really kind and…
Juan Sebastian was really kind and helpful over the phone helping switch my flight dates around. He was really attentive and I feel that he truly gave me phenomenal service, making sure I got exactly what I needed with my flights. He was very friendly and really just made me feel at ease with the whole situation. Thank you Juan Sebastian!
17. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
I recently worked with Jose Perez to…
I recently worked with Jose Perez to book a flight, and the experience was outstanding. It was incredibly attentive and made sure to find the best option for me. Jose quick responses, professionalism, and dedication made the process smooth and stress-free. I highly recommend his services to anyone looking for reliable and efficient travel assistance.
13. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Muchas gracias a José Perez
Muchas gracias a José Pérez, me ayudó con mis reservas y me dio un excelente precio. Siempre uso esta vía para comprar mis ticket cuando están muy caros
Compré 3 ticket para delta
12. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Magnificent Max
Max worked with me diligently on the phone to make sure I had the best flights. He was patient and kind and I would absolutely recommend Altos travel to others.
12. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
SCAM
SCAM. Altos Travel (aka FlightOm Travel and others) is a fake travel agency. We used them to book a flight for our minor child and after the trip was cancelled they are holding out and will not refund our payment to them. I have gotten nowhere with their CS and will be reporting them to the North Carolina and New Jersey DOJ. They seen to be an outfit based in India but use a number of US-based websites/addresses to fool in customers. Buyer beware!!
10. september 2024
Anmeldelse skrevet uten oppfordring
Great Experience!
Jose Perez is fantastic! He is patient and thorough. He was able to accommodate my son and I with the most convenient flights and the best price!
28. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Excelente servicio Miguel Sánchez
Excelente servicio Miguel Sánchez
5. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Daizy Scott
Daizy Scott , the agent ..she is very helpful and professional.
4. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Beware
Beware, Scammers. I inquired about 2 first class tickets to orlando on DELTA. They sent me over a quote via email, I was happy about the prices. So I agreed, They then sent me a second quote and asked me to reply that I agree. I agreed and gave them my credit card info. After a few minutes of thinking about it I became suspicious and looked back to compare the first and second email and realized they changed my seats to economy seats. I messaged them right away and asked them why they did that and they said because you cant get first class seats for that price. I told them not to charge my card and I didnt want to do business with them. Today 2 weeks later there were charges on my card from frontier airlines for three tickets totaling $1600. I contacted Frontier they told me the tickets were purchased for Kevin Somwaru, Romel Somwaru and Juanfang Zhu....
I know it was Altos Travel because I never used that Credit Card. No one else would have access to the number. Beware, they are very sneaky.... Still have not received my money back.
Update: I just got a message from trustpilot stating that Altos travel is claiming that I am reviewing the wrong company. I'm here to tell you that This is the correct company.
The man I dealt with his name was Paul just like in all the other reviews here. I also have screenshots of the emails If anybody wants contact me and see them I will gladly show them. Beware scam scam scam.
16. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Traveler,
We appreciate you taking the time to share your feedback, and we would like to address the concerns you raised in your recent review.
First and foremost, we can confirm that your refund request for the Delta flight which you requested to cancel was processed on **18 August 2024** for the amount of **$584**. As for the dispute regarding a charge of **$1600**, we have thoroughly reviewed our records and found that this charge did not originate from us. We want to clarify that your card details are encrypted for security, and we do not have access to them.
Based on the information you've provided, the charge in question appears to be related to **Frontier Airlines**, not **Altos Travel**. If you believe this charge is incorrect, we encourage you to raise a dispute directly with your bank or card provider. Any legitimate charges from our side would appear under the name **Altos Travel**.
We understand that this situation has been inconvenient, and for that, we sincerely apologize. Please know that we are here to assist you in any way we can and appreciate your understanding on this matter.
If you have any further questions or concerns, feel free to reach out to us directly.
Warm regards,
Support Desk
Customer Support Team
Altos Travel
Jose Perez fue muy atento
Jose Perez fue muy atento. Resolvió todos mis problemas y contestó todas mis preguntas. Siempre estaba disponible. Gracias !
31. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Daizy Scott was super helpful when I…
Daizy Scott was super helpful when I needed to book tickets on AA to go see Taylor Swift in Oct24! Thank you so much Daizy. You took a lot of stress off my plate!
Definitely would work with you again!
30. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Paul the Professional!
Paul was kind, efficient and his follow up was excellent! I felt I was in good hands. He answered all my questions and worked on getting me a great price on my tickets. Thank you so much!
27. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.