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Alteya Organics Anmeldelser 8

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TrustScore 4 av 5

4,1

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Informasjon om virksomheten

  1. Leverandør av skjønnhetsprodukter
  2. Forhandler av aromaterapiartikler
  3. Kosmetikkprodusent
  4. Forhandler av massasjeutstyr
  5. Butikk for toalettsaker

Skrevet av virksomheten

Alteya Organics is a family-owned company dedicated to creating and offering high-quality natural products in line with sustainable development principles. Most of our products are certified according to USDA NOP, NATRUE, and NSF organic standards, reflecting our commitment to consumer health and environmental protection. For a portion of our product range, we maintain a fully closed production cycle, from cultivating plants according to organic farming standards to processing and final product creation. Our mission is to demonstrate that environmental sustainability and product quality can coexist harmoniously. Our products are based on one of the world's most precious essential oils - the organic Bulgarian rose oil. All products are formulated and produced in our own premises in the heart of Bulgaria's rose valley.

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

8 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

I love Alteya water mists

I love Alteya water mists! My skin became very upset about 10 years ago (rosacea, dryness, rough patches, spots etc), after having great skin before that.
After a few weeks using alteya water sprays (camomile originally only) my skin has returned to being great! Really, it's the simplest and best facial product line ever! In my opinion and experience. Thank you! I am really loving the centifola rose and lavender now too!

11. april 2026
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Svar fra Alteya Organics

Thank you so much for your kind feedback! We’re truly happy to hear that our organic rose water has helped restore your skin and bring it back to its natural balance. It means a lot to us to know our products have made such a positive difference for you.

We always strive to provide the highest quality organic products, and we hope you continue to enjoy them. :)

Vurdert til 5 av 5 stjerner

Beautifully wrapped and quality rose water 5*s!!Rose Water

Wonderfully packaged rose water. Just beautiful. Ive used their rose water for years now but first time I have ordered from Alteya themselves.

Very impressed by the fast delivery and beautiful attention to detail. Had lovely rose buds within the environmentally friendly packaging.

Would high recommend as a gift to someone. I gifted myself this!

Rose water smells divine and really keeps your skin lovely and soft.

24. desember 2025
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Svar fra Alteya Organics

Thank you so much for your kind words! We're truly delighted to hear how much you enjoyed the packaging and the little details – our colleagues in the UK put a lot of care into every order.

It means so much to us that you've been using our rose water for years and chose to order directly from us this time. We're also glad that the delivery met your expectations.

Thank you for your recommendation, and we love that you treated yourself – there's no better gift! 💗

Vurdert til 5 av 5 stjerner

Much better than the score here would suggest

Lovely rose water I have been using for a few years now. Got a couple more bottles last week and received them in a box with pink tissue paper, some dried rose buds and sachets of new creams. Very nice touch o came here to say thanks. I am surprised you have so few reviews and much lower score than my experience. Oh and I keep the rose water in the fridge door. Refreshing spray in the morning.

6. desember 2025
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Svar fra Alteya Organics

Thank you so much for your kind and thoughtful comment! We’re delighted to hear that you’ve been enjoying our rose water over the years and that your recent order brought a lovely unboxing experience.

We always strive to add small details that make a difference, so it means a lot to us that you noticed and appreciated them. 🥰

Thank you again for taking the time to share this and for your continued support.💗🌹

Vurdert til 5 av 5 stjerner

lovely liquid handwash…

Been using the lovely liquid handwash for a while, esp love citrus mint and rose geranium. My first order recently direct from Alteya and quick delivery, thoughtfully packaged with attention to detail and 4 free samples. And delightful surprise finding heavenly scented rosebuds in package! Highly recommend.

11. august 2025
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Svar fra Alteya Organics

Thank you for your kind words and for taking the time to share your experience.🥰 We’re so pleased you’re enjoying our products and that your order brought you a little extra joy. Your support means a lot to us, and we look forward to serving you again soon.🌹

Vurdert til 1 av 5 stjerner

Chamomile water spray

Ordered quite a few bottles of water sprays such as lavender, chamomile and rose waters in November 2024. I thought it will last for a while and I will do another in summer. Sadly Lavender big bottle 240 mls came with a very short BB date. Really? I would understand if it was a small bottle! well i would have forgiven this but after starting using Chamomile water I thought that I have to write and let others know: I am disappointed with the quality of this product. It meant to be sprayed on a face or a neck or a cotton ball and then applied on a face. Alteya claims that it is pure water...well, I was sent water (BB date 08/26) with black bits (small and bigger) floating in the bottle that also come out after spraying and can be clearly seen on a white cotton pad. Can i apply this onto my face? Not sure that I can trust it! I would have been your regular customer as I like organic, and pure water sprays. Very sad :(

1. mai 2025
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Svar fra Alteya Organics

Dear Mia,

We’re truly sorry to hear about your recent experience with our Chamomile Water. At Alteya Organics, we pride ourselves on offering only the purest, certified organic floral waters, and there should absolutely not be any black particles in the product.

We take quality and safety very seriously. Could you please let us know where you purchased the bottle? This will help us investigate whether the product might have been improperly stored or compromised during distribution.

We'd also like to make this right for you—please reach out to our customer service team with a photo of the bottle and your order details. We're here to help and would love to restore your trust in our products.

Thank you for bringing this to our attention.

Vurdert til 5 av 5 stjerner

Jeg er rigtig glad for de oiler og…

Jeg er rigtig glad for de oiler og produkter jeg har købt fra Alteya. Jeg bestilte den 12/01 og fik min pakke 20/01.

20. januar 2025
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Svar fra Alteya Organics

Hej,
Tusind tak for din fine anmeldelse! Vi er så glade for, at du er tilfreds med vores olier og produkter. Det betyder meget for os! 🌸

Vurdert til 5 av 5 stjerner

Fantastic customer service

Fantastic customer service. I've been using Alteya products for several years now, normally purchase through Amazon but last time I found a better price directly on Alteya website. I missed out on a discount code so emailed the company after purchasing and lovely Hristina sorted it out for me. Their products are of a high quality; I love their floral waters and essential oils and recently tried their true moisture
face cream and it's just fabulous.
My extremely sensitive skin is loving it.
Thank you Alteya!

21. august 2023
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Svar fra Alteya Organics

Thank you for your thoughtful review and for being a loyal Alteya customer over the years. We’re pleased to hear that Hristina was able to assist you and that our products continue to meet your expectations—especially the True Moisture Face Cream. It's wonderful to know it works well for your sensitive skin. We truly appreciate your trust and support.😊

Vurdert til 1 av 5 stjerner

This is a horrible cosmetic

This is a horrible cosmetic. And a bad customer service. I wrote them my complaints but no reply. I have bought organic hand cream, terrible smell ( doesnt smell bulgarian roses at all, feels very sticky on the skin for a very long time, more to that a lid got broken the very first day of use.
I have also bought a face wash, feels terrible on the skin and doesnt wash away cosmetic at all!
I have bought SPF 30 cream...not only its horrible pink colour ( you need to spread it all over the skin very very well to remove pink from your face but also horrible sticky on the face.
So disappointed to waste my money on this brand...hard to call a brand actually.

21. mai 2022
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Svar fra Alteya Organics

Dear Anastasia,
We’re truly sorry to hear that your experience with our products and service fell short of expectations at the time. We understand how disappointing that must have been and appreciate you sharing your honest feedback.

Since then, we’ve made significant improvements in both product formulation and customer service processes. Listening to experiences like yours has helped us grow as a brand, and we’re committed to offering better care and higher standards today.

While we understand that we may not have the opportunity to serve you again, we genuinely thank you for your past interest and for taking the time to share your concerns.

Warm regards,
The Alteya Organics Team

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