Alpha Warranty Services Anmeldelser 

The service center i took it to has been a horrible experience but alpha has answered all my questions throughout the process and has kept me updated with awesome service.

They were quick and thorough

Very easy to deal with and got the approval going in a very timely manner.

We had an issue with the coolant control valve on my wife's car. What sounded like an $800+ job is being covered by Alpha Warranty Services, and we're only paying our $100 deductible. Definitely worth the money!

The call to setup the claim went seamless and the representative was very friendly and curtiuos.

Thank you for the great experience, things went quickly with no issues!

I have had Alpha for 3 years and Everytime I had an issue with my vehicle and it was covered Alpha was there!! Quick and fast approval and back on the road in no time! Thank you Alpha warranty company!!!

No hassle, no jumping through hoops, the dealer contacted you, you processed the claim in a very reasonable time, having been a garage owner for many years, I have dealt with warranty companies on several occasions, it always took days to get a response, and usually they wanted you to work for nothing, you, on the other hand, where quick to respond, and very fair with your estimate,

Fast and professional

Our first time using our warranty and we are grateful they work with us.

Honestly, at first I was worried about my claim being approved, but now that I know it has been approved for sure, I am so grateful to have sided with Alpha. Hopefully the shop does the same with their quality of work. I will definitely be recommending Alpha Warranty to my friends and family. Thank you.

This company is a SCAM. They are THEIVES! Do NOT believe the good reviews. Do NOT buy a warranty with them.

We bought a used car in February 2025 and decided to add a warranty in case we needed repairs soon, worse decision ever. This car even made it extremely difficult for the mechanic!

In October 2025, we had to make immediate repairs because our car was getting worse by the day. We were told we could submit a claim for reimbursement. Fine, it's our only car and we needed it fixed. We got our claim approved in November for $2316.26. Sounds pretty great.... too bad they have zero follow through.

When they found out they would be sending a check to us and not the mechanic they had us full out different paperwork. Suddenly we were told the amount could change. Why would it make a difference of what is covered when the payment goes to the consumer instead of the mechanic? We had to submit this paperwork twice because they somehow didn't receive it? Do you costumer service representative a know that email have timestamp when they are received and ready and that information is stored in your server?
Come January 2026, we finally get approved for $1572.26 but they would waive the deductible because of how long this process was taking. How kind and generous of you! We get the check in January. You would think that would be the end of it right? Nope, not even close. We tried four different places to deposit or cash the check, no one would accept it! The account number was too faint. Pretty convenient.

We call costumer service letting them know what has happened and that they need to issue a new check. Probably the only helpful person who works there, actually called us back and left a voicemail saying they issued another check and gave us a check number (this is an important fact to remember). Two weeks later nothing... and I know what is coming in our mail thanks to the lovely US Postal Service. So we call again. Now we have to wait 30 days before they issue another check. At this point, we were like fine what is another 30 days at this point. I mean who needs an extra $1500 in this economy?

We call a week ago and spoke to another customer service representative, who said they would issue another check. We waited a week before calling a just check on things. We are now being told that the checked was deposited and money was taken from their account. And get this, the date they gave us was before the voicemail (I told you it was important).

We will be filing a complaint with the Utah Division of Consumer Protection. We will be possibly filing a police report for possible theft and identity theft because we weren't able to cash that check. We will be going to small claims court if this matter isn't resolved in a week. We have all of the emails my husband has sent to your company, we have his call logs, we have that voicemail from Danielle, we have our contract, and we have the lovely notes from your customer service representatives with the dates and their names.

Warranty services are horrible. Buyer beware. They don’t cover major repairs. Had 4wd actuator go out on pickup. All they say is it isn’t spacificly worded in the coverage. I can’ believe they have a BBB rating with the BBB. Think twice before doing business with this company. It will cost you more.

They have taken care of any issues I have had. My only wish was when the salesman that sold me the warranty didn't let me know it was for mechanical only. Other then that it has been a good company to work with. Thanks C. WILEY

If I could give Alpha Warranty negative stars I would! They're absolutely the worst company to deal with when you actually need to use your warranty! They will drag their feet to get anything fixed! My tuck has been with the dealership since January 4th it is now March 5th and we still don't have any word on when they will get it fixed! Do not do business with this company!!!

Do not purchase the Alpha Car Warranty, they are a Shyster Warranty company that will not pay when you need it. They will give you one excuse after another as to why they are not willing to honor the Warranty. Dealing with them is a total Nightmare and a waste of your good money for the purchase.

I recently purchased a used Hyundai Elantra Touring with 124,000 miles and decided to add a 6-month/6,000-mile BudgetCare Gas Powertrain+ (Day One) warranty through Alpha Warranty with a $100 deductible. On paper, the coverage looked solid and gave me some peace of mind in case something unexpected came up.

About a month later, I noticed an engine vibration and took the car to one of their approved repair shops. The process initially seemed smooth. The shop diagnosed a failed engine mount that was covered under the contract (Section G1), along with a few unrelated items that weren’t covered. I was relieved and thought the warranty had already justified itself.

The shop submitted the claim, and a few days later it was approved. After parts arrived, I was notified that the car was ready for pickup. So far, so good.

However, Alpha Warranty only agreed to pay $61.29 toward the repair. The total bill included $74 in labor and $367.74 for the part. In other words, the warranty covered only a small fraction of the actual repair cost.

After several days of trying to reach them, I finally spoke with a representative to ask about the discrepancy. I was told that Alpha Warranty pays based on the “average MSRP of like kind and quality parts.” Since the original component was an OEM Hyundai part, I expected “like kind and quality” to mean OEM or at least a reputable aftermarket equivalent. Instead, I was told that because my vehicle had “excessive miles,” they determined that a budget replacement part was appropriate.

That distinction was not clearly explained at the time of purchase. While the warranty technically approved the claim, the payout was so minimal that it provided little real financial protection.

Based on my experience, I would not recommend Alpha Warranty. The marketing materials and ratings made it seem like a worthwhile investment, but when I actually needed coverage, the reimbursement was disappointing and the process frustrating.

I was very satisfied with the service for my car. It needed work and I was able to afford it with Alpha Warranty. Thank you.

Edit: If you're considering buying an Alpha warranty, and their reply to this review makes you think they value customer experience/satisfaction, then go for it.

I’ve had an extremely frustrating experience with Alpha during the replacement of my truck’s transmission. To start, Alpha’s adjusters stalled the process for nearly a week. My mechanic was given the runaround, and my claim wasn’t approved until four business days after I dropped off the truck. Because of that delay, I’ve had to pay far more for a rental car than Alpha is willing to reimburse. I’m also being forced to pay over $1,000 out of pocket for this repair, even though my "deductible" is only $100. The additional costs are from exclusions buried in the fine print of the policy, costs that were never clearly explained upfront. On top of that, Alpha has only approved about two-thirds of the labor hours required for the repair. They are refusing to cover labor that isn’t technically the transmission swap itself, but is absolutely necessary to complete the transmission replacement correctly. My mechanic is using the same Alldata labor database they use, and I've known him for years. He isn't the problem. They also required my mechanic to take apart components and provide photos of metal shavings in the transmission pan—even though the truck was already throwing a diagnostic code for a failed seventh gear. And they're not paying that labor either. When I called Alpha to address the labor discrepancy, the customer service representative told me there was no one who could help me. All he could see was the claim information, and adjustors don't speak with customers. I ultimately had to call back pretending to be the mechanic just to speak with an adjuster, and even then, nothing was resolved. My mechanic suggests to use Route66 instead.