The bracelet (Raspini) came sooner than expected, was beautiful, and matched my earlier purchase of necklace and earrings perfectly! The price was excellent! I am very happy with this purchase - all c... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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It was a good experience dealing with Allum and Sidaway. I had issues with an on line order (my mistake) and the problem was dealt with professionally and in a very friendly and helpful manner. I w... Vis mer
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The diversity of their range of rings was completely unexpected... marvellous, with extensive tailoring of dimensions, stones, materials of each ring. Chloe was very helpful and informative as she pa... Vis mer
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Just wow! 😍 The whole experience has been incredible. The presentation is absolutely beautiful, and the thought and care that goes into every piece of jewellery really shines through. It's all so bea... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Established in 1942 by Dennis Allum, mending clocks and watches from a shed in the garden, Allum & Sidaway is now a multi-award winning independent jeweller. We have have six unique jewellery stores, a fantastic team and the best customers! We stock an impressive collection of jewellery, watches and top brands – providing an unforgettable retail experience.
Kontaktopplysninger
High Street, SP7 8JG, Shaftesbury, Storbritannia
- allumandsidaway.co.uk
4,9
Enestående
213 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Beads of joy!
Great service. Timely delivery and everything packaged as it should be. Jewellery perfect!
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your kind words! We look forward to welcoming you back in the future! 😊
Team Plymouth
I decided to treat myself and bought myself a Clogau silver tree of life diamond locket necklace.
I have tried to purchase this particular item of jewellery for a wee while now and was absolutely thrilled to bits to have found the very piece I was looking for online plus as a new customer I got 10% off 😀
Arrived as promised via signed for special delivery at no extra cost to myself.
I was delighted with the service but what really stands out is the customer service I received.
The cloth and arcylic inlay was missing from the locket so I called the store and spoke to a lovely lady called Meghan and she was most understanding and extremely helpful once i explained my situation, she told me that she would see what she could do and would call me back, in the meantime I called Clogau and they arranged to have the missing cloth and arcylic sent out to myself.
I was just about to call Meghan to let her know that I had managed to arrange via Clogau to get these missing items sent out, but Meghan beat me to it and called me to say she was arranging for the cloth and arcylic inlays to be sent out I told her I was just about to call her and say I managed to contact Clogau direct once
again Meghan was totally lovely and said that she would put on hold arrangements for the missing piece but if for any reason I don't get them just to call her and she would start the ball rolling again for these to be sent out, this is my 1st time using this jewellers and it certainly will not be my last.
It was so wonderful that when I explained that the cloth and arcylic were missing Meghan totally understood that this was needed to keep photos in place and in my opinion Meghan is truly a credit to Allum & Sidaway.
Customer service as it should be, restored my faith in online shopping thank you.
I will certainly be purchasing further gifts/jewellery for either myself or family, I would not hesitate in recommending this company on my experience.
Thanks team Plymouth and especially Meghan.
Mrs B
7. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Dear Mrs. B,
Thank you so much for your thoughtful and detailed feedback — it truly means the world to us.
We’re absolutely delighted to hear that you found the exact Clogau Tree of Life locket you had been searching for, and that it arrived safely and on time. It’s always a pleasure to help someone find a piece that holds special meaning, and we’re so pleased that your experience lived up to your expectations.
We’re especially proud to hear that Megan was able to support you so kindly and efficiently. Your lovely comments about her understanding and professionalism have been passed on, and we wholeheartedly agree - she’s a real credit to our team in Plymouth.
We always strive to go the extra mile for our customers, and it’s heartening to know we’ve restored a little faith in online shopping. We’re honoured that you’ve chosen to recommend us and look forward to welcoming you back again, whether for yourself or for special gifts for loved ones.
Thank you again for your kind words and for taking the time to share your experience.
Warmest regards,
The Allum & Sidaway Team
5* service ,i highly recommend
From the start to the finish the staff were amazing ,it feels like a lovely atmosphere when you walk in, they were so helpful in getting my new replacement wedding ring.
Every one was so cheery ,well done ladies and gents and thank you
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your wonderful words! We’re thrilled to hear that you felt so welcomed and well looked after from start to finish. It means the world to our team to know we helped make choosing your new wedding ring a happy experience. We’ll be sure to pass on your kind comments -they’ll all be over the moon. Thank you again, and we look forward to seeing you next time!
Arrrived quickly
Arrrived quickly, in a lovely box with card, adding a more personal touch
20. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your lovely feedback! We’re delighted to hear your order arrived quickly and that you appreciated the special touches. Enjoy, and we hope to see you again soon.
Engagement ring
Allum and Sidaway were fantastic at aiding me in finding the perfect engagement ring. I had a specific vision for what the ring had to look like and they went above and beyond to make the experience enjoyable and successfully find exactly what I pictured and my now fiancée loves it. Special mention has to go to Kath and Louise they were so friendly and professional at all times and made a stressful process so much easier. They could not have done more and I can’t recommend and thank them and the business enough.
George
5. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your lovely review! We're delighted to hear that you found your perfect engagement ring with us and that it matched your vision so closely. It’s always our goal to make these special moments as smooth and memorable as possible, and we’re thrilled to know your fiancée loves the ring. Kath and Louise will be so pleased to hear your kind words - they truly are stars! We really appreciate your recommendation and wish you both every happiness for the future.
Gorgeous diamond earrings beautifully…
Gorgeous diamond earrings beautifully presented and next day delivery ✨️
13. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you for taking time to leave a review, its throughly appreciated! Enjoy your new earrings.
Perfect little charm
Perfect little charm! Highly recommend
7. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you for your review, It is very much appreciated.
Plymouth store is exceptional!
Plymouth store is exceptional, friendly and helpful! Went above and beyond to get my engagement ring that was being resized back in time for an engagement party! Special thanks to Eloise, Hannah, and Megan!
20. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your lovely feedback! We’re absolutely thrilled to hear the Plymouth team were able to help get your engagement ring back in time for your special celebration. We’ll be sure to pass on your kind words to Eloise, Hannah, and Megan - they’ll be delighted! Wishing you all the best for this exciting new chapter. 💍✨
Great customer service
I had some royal mail based issues and Allum and Sidaway were super prompt in replying to my email and helping sort the issue. I would definitely purchase from them again.
10. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your kind words! We're really glad we could help resolve the issue quickly for you. It means a lot to hear you'll shop with us again – we truly appreciate your support! 💛
Excellent service from start to finish
Excellent service from start to finish. Good customer service. Notifications good throughout and brilliant in shop upon on collection. Will definitely be jewellers of choice going forward.
15. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your lovely feedback! We're so pleased to hear you were happy with the service from start to finish. It's great to know the in-store experience and updates along the way made a difference. We really appreciate your support and look forward to seeing you again soon!
Beautiful jewellery
I bought a beautiful ring for my daughter, which she loves. It was a great price and delivered quickly, it arrived with a hand written Thank you note inside (love the personal touch), I would definitely recommend purchasing from here.
19. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your lovely review! We're delighted to hear that your daughter loves her new ring - what a special gift. It means a lot to us that you appreciated the personal touch with the handwritten note. We truly value your recommendation and hope to welcome you back again soon!
Excellent customer service
Excellent customer service, fab product and great shopping experience
16. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your lovely feedback! We're thrilled to hear you had a great experience and are happy with both the service and your purchase. We really appreciate your support and hope to see you again soon!
Kathy was fantastic as was her…
Kathy was fantastic as was her colleague Andrew! Nothing was too much trouble as I have a small finger size. Helped us find the perfect wedding ring and service was excellent from start to finish.
27. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your kind words! We're thrilled to hear that Kathy and Andrew were able to help you find the perfect wedding ring and make the experience special. It was our pleasure to assist you, and we're so glad we could accommodate your needs. Wishing you all the best for your wedding and beyond!
Fabulous
I wanted a sapphire ring and ended up having a bespoke one. Cath was so helpful and spent a lot of time sourcing styles for me. I was given the choice of sapphires, along with CAD designs and even a wax mould that fitted my finger so I could see the finished ring. What I ended up with was not what I thought I wanted but is beautiful and compliments my other ring. Cath was amazing, patient and very professional, a credit to Allum & Sidaway at Gillingham.
2. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience creating your bespoke sapphire ring with Cath. She takes great pride in helping clients bring their vision to life, and it's lovely to know her dedication and professionalism made the process so special for you. It's always exciting when the final piece turns out even better than imagined—and we're so glad it complements your other ring beautifully. We’ll be sure to pass on your kind words to Cath and the team at Allum & Sidaway Gillingham!
As always
As always, we were looked after really well, Kathy (Plymouth) was really attentive, offered great advice and gave great guidance on what were the best matches for each item. The best place in Plymouth for high quality jewellery.
10. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you for your lovely feedback! We're so pleased to hear that Kathy took such great care of you—she truly is a valued member of our team. It's wonderful to know you felt well-advised and supported in finding the perfect pieces. We really appreciate your kind words and look forward to welcoming you back to our Plymouth store soon!
Excellent service
I ordered a pair of earrings on click and collect. The parcel was ready to collect much sooner than expected. Staff in the Ringwood store were friendly and helpful, as they always are. The earrings were a gift and the recipient is very happy with them. Great service!
24. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your kind words! We're thrilled to hear that your Click and Collect order was ready ahead of schedule and that you had a positive experience with our team at the Ringwood store. It’s great to know the earrings were a hit with the recipient! We really appreciate your feedback and look forward to welcoming you back again soon.
Online order
Very fast delivery and item as described
26. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you for your review! Its very appreciated
A service you rarely get these days
Visited the Plymouth Shopping Mall Shop today 17th April and was served by a young lady I believe was called Ellie. She was like a breath of fresh air. Extremely polite and very helpful, a trait you rarely get today.
17. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your lovely message! We're thrilled to hear you had such a positive experience at our Plymouth shop. Ellie will be absolutely delighted to know she made such a great impression. Your kind words mean the world to us, and we hope to welcome you back again very soon. ✨
Salisbury store review
I visited the Salisbury store recently for an ear piercing. The staff were very welcoming.
Becca pierced my ear and was so lovely. She made me feel at ease, was chatty and super helpful.
I would highly recommend and will return in the future.
29. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your lovely feedback! We're so glad to hear you had a great experience at our Salisbury store. Becca will be delighted to know she helped make your visit so comfortable and positive. We really appreciate your recommendation and look forward to welcoming you back in the future! 💫
Beautiful bracelet
Beautiful bracelet, superbly packaged! Bought as a gift for a friend who LOVED it
3. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Allum and Sidaway
Thank you so much for your kind words! We're thrilled to hear your friend loved the bracelet — and that the packaging made it feel extra special. It means a lot to us that you chose our piece as a gift! 💖
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