It was a falsely advertised product. I got a cheap, fake looking version of the product. I tried to return and they told me I had to send back in New York from Europe, which is not worth the packaging... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Wish I’d read these reviews before I bought from Allo Collectives. I bought a pair of trousers for my son. The item received was a completely different design to that in the advertised images - essent... Vis mer
Order the bracelet recently and it just came:. Very satisfied with the product. Customer support solved any issue concerning the order very fast.
Selskapet har svart
After some exchange of emails, I was offered my money back. However, customer services (ha ha), required me to return the item to a private address in the USA at my own expense. I find this very sus... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
54 State Street, Ste 804 #11371, Albany, New York, 12207, Albany, USA
- suppoort@allocollectives.com
- allocollectives.com
2,0
Under middels
23 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Package not arrived lack of communication
Do not order from this company, I have ordered and paid for express delivery, the tracking for this has not updated since I ordered in January and obviously the item has not arrived, beginning to think it is a bogus company
13. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra aooo
Thank you for taking the time to share your feedback regarding your recent experience with our company. We understand the frustration and inconvenience caused by the delay in the delivery of your order, especially when express delivery was expected. We deeply apologize for any stress this situation may have caused and appreciate the opportunity to clarify the matter.
We want to assure you and our wider customer community that we take all concerns very seriously and strive to resolve them promptly and effectively. Upon learning about your situation, our team immediately reached out to you to address the issue. We are pleased to confirm that after our conversation, we were able to identify and resolve the delay with your shipment. We are happy to report that the package was successfully delivered to your satisfaction.
It is important to us that our customers have confidence in our products and services, and we regret any doubts this incident may have caused about our legitimacy. We are a dedicated team committed to providing quality products and ensuring a positive shopping experience for all our customers.
We continuously work to improve our delivery processes and customer service responsiveness to prevent such issues from occurring in the future. Your feedback is invaluable to us as it helps us to improve and serve you better.
Should you have any more concerns or require further assistance, please do not hesitate to contact us directly. We are here to help and ensure that your experiences with our company are nothing but positive.
Thank you once again for your patience and understanding. We look forward to the opportunity to serve you again in the future.
Warm regards,
The Customer Service Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.