Sent me an item that the seal had been tampered on and then just don’t respond when I requested a refund and phone number isn’t connected. Have tried the contact section and both emails for 3 weeks an... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
If I had of known the product was coming from Perth I would've made an alternate choice as shipping takes too long. Still waiting for the product to arrive. Other providers 2 - 3 working days.
Selskapet har svart
Postage was super slow, I waited a week and a half for my shampoo and conditioner. Oz Hair and Beauty do a much speedier delivery in comparison and that’s just using standard Australia post shipping.
Selskapet har svart
Have not received my purchase
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Alive Skin + Hair we are committed to providing the best in beauty online at the lowest prices, with the piece of mind that we only stock authentic products from the greatest brands in the industry. Our experienced and friendly skin experts are on hand to help and guide you through any ordering, product or skin questions. Easy to shop, fast to deliver. We offer a range of payment options, with same day dispatch on in stock items (order placed before 12pm AEST) & free Australia-Wide delivery on orders of $89.
Kontaktopplysninger
Shop 16B / 50 Marri Road, 6023, Duncraig, Australia
- 0894478860
- hello@aliveskinhair.com.au
- aliveskinhair.com.au
1,6
Dårlig
75 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very prompt delivery.
7. februar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Alive Skin + Hair
Hi Anne, thank you for order and your valuable feedback.
Prompt service
Prompt service
Affordable prices for quality products
2. februar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Alive Skin + Hair
Hi Jackie, thank you for your feedback and support. Kind regards Steve
Svar fra Alive Skin + Hair
Thank you for your feedback. We are very happy to hear that you had a positive experience. Have a wonderful day!!
Great service
Great service, was constantly informed on shipment. Product was as ordered 👍
21. januar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Alive Skin + Hair
Hi Maxine, thank you for your valued feedback. We are pleased to hear you had a positive experience. Thank you.
Svar fra Alive Skin + Hair
Thanks Amber. We appreciate your feedback :)
Delivery time is a bit slow but…
Delivery time is a bit slow but understand you're in WA. Still.....
13. januar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Alive Skin + Hair
Hi Maggi, thank you we value your feedback. We work hard to get our orders dispatched as quickly as possible. Unfortunately, however once they leave us we are subject to the constraints of Australia Post. We have considered using another provided however due to the cost, and service limitations, Australia Post are still the best in the market.
Ridiculous postal service. Excellent resolution.
My order somehow went from Duncraig to Sydney when the delivery address was in Perth....this made no sense at all! This was a shame as I live in the US and was only in Perth for a few weeks and was not going to be in Perth by the time the products made their way back. Steve from Alive Skin and Hair was brilliant at resolving this issue. He personally delivered replacement products to me at my address in Perth on the day I was heading back to the US. Thank you, Steve!
8. januar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Alive Skin + Hair
Hi Natalie, you are most welcome. I'm glad that we could sort this out for you. Have a fantastic trip as you head back to the US. Kind regards Steve
Always very prompt with delivery.
6. januar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Alive Skin + Hair
Hi Narelle, thank you very much for your feedback. Have a wonderful day!
Reliable supplier of the good stuff!
Stocks the products I can’t ever be without. Always dispatch orders quickly. The slowest part is the actual delivery, which is outside of Alive’s control. I never need my products urgently, so I don’t mind.
2. januar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Alive Skin + Hair
Thank you for your kind words. We work hard to dispatch all orders as quickly as possible. We really appreciate your feedback. Thank you & Happy New Year!!!
always awesome service
always awesome service, and they always have the best pricing
8. desember 2019
Anmeldelse skrevet uten oppfordring
Svar fra Alive Skin + Hair
Thank you for your kind words. We really value your feedback and your support of Alive Skin + Hair. Have a wonderful day!!
Dette er Trustpilot
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