Always so good the service is 5* best comparative prices great selection and everything you need at the ready thank you team Alenza
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Vis mer
Selskapet har svart
Lenses that I wanted at a competitive price and very quick delivery - what more could you want
Found this company after being let down by vision direct again. Ordered on Thursday and delivered Monday no issues. Even after a bad storm here. A few euros extra than Vison direct, but will be a perm... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Alensa.ie
Skrevet av virksomheten
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Kontaktopplysninger
Dublin, Irland
- +353818665717
- info@alensa.ie
- alensa.ie
4,7
Enestående
1k anmeldelser
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Svar fra Alensa.ie
Thanks so much, Marie! We're delighted to hear your order arrived without any delay — fast, reliable delivery is something we work hard on with every single order. We look forward to your next visit! Kind regards, Your Alensa Team
Amazing quality and prices.
9. desember 2025
Svar fra Alensa.ie
Thank you for the kind words! We're thrilled you're happy with both the quality and the pricing — offering excellent value on top eye care products is what drives us every day. We look forward to your next order! Kind regards, Your Alensa Team
usually great but on this occasion my…
usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located
*edit* After speaking with An Post it was misplaced by one of their drivers and was found a few days later in their depot so recieved it eventually. Alensa were great in helping me with this offering a refund or replacement but thankfully it arrived anyway. Products great as always!
19. februar 2026
Svar fra Alensa.ie
Dear Niamh,
we are sorry to hear that and we do apologize deeply for the inconveniences caused. We have checked the delivery details and we see there was a delivery attempted on 26.02, and another attempt to deliver will be done today.
We are going to contact you via an email to further assess the issue and have it sorted out to your satisfaction.
I would have giving them 5 stars if the…
I would have giving them 5 stars if the price was little smaller they’re more expensive than other site but they beat them with the delivery time! They’re the best I got my lenses two days later so thank you v much
25. februar 2026
Svar fra Alensa.ie
Thank you so much for your feedback, Mira, and we're really glad your lenses arrived in just two days! We hear you on pricing — we work hard to offer the best possible value alongside our fast delivery, and your feedback helps us keep improving. We hope to see you back soon!
Kind regards, Your Alensa Team
Svar fra Alensa.ie
So glad to hear it, Milan! Perfect orders every time — that's exactly what we aim for. We look forward to having you back on Alensa. Kind regards, Your Alensa Team
Svar fra Alensa.ie
Thank you, Nancy! We’re delighted your delivery was fast and smooth — that’s the experience we always strive for. Hope to see you back soon! Kind regards, Your Alensa Team
Svar fra Alensa.ie
What a lovely note, DM — next day delivery, excellent again says it all! We’re delighted to have you as a returning customer. See you next time! Kind regards, Your Alensa Team
150%
Reliable.speedy.quality product.Have been using Alensa for many years and promoted same to friends.
20. februar 2026
Svar fra Alensa.ie
Thank you so much, Mary! Reliable, speedy, and recommended to friends — that means the world to us. We’re proud to be your go-to for contact lenses. See you again soon! Kind regards, Your Alensa Team
Quick delivery and super prices
Quick delivery and super prices. It would be helpful if you have a category for contact lenses with less pfas.
20. februar 2026
Svar fra Alensa.ie
We appreciate the kind words, Angie! Great to hear the delivery was quick and the pricing hit the mark. Your suggestion about a contact lens category filter is noted — great feedback! Kind regards, Your Alensa Team
Great products and fast delivery.
Great products and always a good stock of products available. Fast delivery. Have ordered previously and will continue to order with Alensa.
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alensa.ie
Thank you, Georgina! It’s wonderful to hear you keep coming back — great stock and fast delivery is what we work hard to deliver every time. We look forward to your next order! Kind regards, Your Alensa Team
Svar fra Alensa.ie
Always a pleasure, Samira! Fast delivery and hassle-free ordering — exactly what we aim for every time. We look forward to your next visit! Kind regards, Your Alensa Team
Easy to order with repeat orders
Easy to order with repeat orders. Always Quick to deliver.
4. februar 2026
Svar fra Alensa.ie
Hello,
Thank you for the positive review.
We are happy to hear that you found the ordering process to be easy and that you appreciated our quick delivery. We look forward to your next order!
Kind regards,
Alensa Customer Service Team
Svar fra Alensa.ie
Hello Francis,
Thank you for the positive review.
We are glad to hear that you are happy with the received product.
Your feedback is very appreciated and we look forward to serving you again in the future as well.
Kind regards,
Alensa Customer Service Team
Svar fra Alensa.ie
Hello Mary,
Thank you for the positive review.
It is great to know that you would recommend us and we look forward to serving you again if you ever need anything else in the future as well!
Kind regards,
Alensa Customer Service Team
Svar fra Alensa.ie
Hello,
Thank you for the positive review. We are so glad to hear that you enjoyed our fast delivery and found our website to be good.
Your feedback is very appreciated and we look forward to serving you again in the future as well.
Kind regards,
Alensa Customer Service Team
All round excellence
Fast delivery. Very reasonable pricing. No delivery fee over a certain amount.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alensa.ie
Hello Jennifer,
Thank you for the positive review.
We are so glad to hear that you enjoyed our fast delivery and competitive pricing.
We wish you a nice day and look forward to serving you again in the future as well!
Kind regards,
Alensa Customer Service Team
Replacement issue
Ordered some Gucci sunglasses on Alensa.ie on Dec 12th. They arrived on Dec 30th. Upon opening them on I could see immediately the frame was bent (one lens was bent inwards) which made them so crooked you couldn’t wear them. I contacted customer service with photos and asked for a replacement pair. They apologised and sent me a free post return label via email. I asked if I would be sent a replacement and their reply was ‘we will get back to you when the glasses are back’. The return took a further 16 days after which I received a refund without follow up communication on a replacement. Not completely unsatisfactory as I got my money back and was replied to, however, I would have preferred better communication about replacing not being an option and obviously a non-damaged pair of glasses in the first place. I have reordered elsewhere now.
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Alensa.ie
Hello Jorien,
Thank you for your honest feedback. Please accept our sincere apologies for the condition of the sunglasses upon arrival.
We always aim to compensate for damaged items as quickly as possible. However, in cases where the specific item is no longer in stock or does not pass a final quality check before dispatch, a refund is issued to ensure fair compensation. We clearly missed the opportunity to explain this to you in advance, and for that, we are truly sorry.
We understand how disappointing this experience must have been, especially when you were expecting a replacement, and fully agree that clearer and more proactive communication should have been provided throughout the process. Your comments have been shared with our offices so we can improve how we handle similar situations in the future.
Thank you again for taking the time to share your experience. While we regret that this led you to order elsewhere, we appreciate your feedback and hope we may have the opportunity to serve you again under better circumstances.
Kind regards,
Alensa Customer Service Team
Svar fra Alensa.ie
Hello Magda,
Thank you for the positive review. We are glad to hear that all went well!
Your recommendation means a lot to us and we look forward to serving you again in the future too.
Kind regards,
Alensa Customer Service Team
Ordered a few times
Ordered a few times. Great selection of items. Had to contact customer service once, and the service was very good. They solved the problem quickly. Highly recommended.
9. januar 2026
Svar fra Alensa.ie
Hello Kristina,
Thank you for the positive review.
We are happy to hear that you have enjoyed our selection of products and that our customer service team was able to assist you quickly when you needed it.
Your recommendation means a lot to us and we look forward to serving you again in the future as well!
Kind regards,
Alensa Customer Service Team
Excellent Customer Service
I didn't receive an order from 1st December by Christmas, and whilst the issue was with the delivery company, the customer service in Alensa were excellent. They ensured a replacememt order was sent out the day I contacted them and I received it the next morning by courier - at no charge to me. Absolutely thrilled with this repsonse. Excellent!
8. januar 2026
Svar fra Alensa.ie
Hello Dee,
Thank you for the positive review.
It is great to hear that our team was able to turn your experience around quickly and that the issue has been addressed and solved promptly. We truly appreciate your patience and your decision to share this feedback.
We look forward to serving you again in the future as well!
Kind regards,
Alensa Customer Service Team
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.