Alensa.ie Anmeldelser 

1 359
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Always so good the service is 5* best comparative prices great selection and everything you need at the ready thank you team Alenza

Vurdert til 5 av 5 stjerner

usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Lenses that I wanted at a competitive price and very quick delivery - what more could you want

Vurdert til 5 av 5 stjerner

Found this company after being let down by vision direct again. Ordered on Thursday and delivered Monday no issues. Even after a bad storm here. A few euros extra than Vison direct, but will be a perm... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Kontaktlinseleverandør
  2. Brillegrossist
  3. Solbrillebutikk

Om Alensa.ie

Skrevet av virksomheten

Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.

Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.

Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.

Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.

No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.

High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.

TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.

Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(1 359)

124 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Quick as always

Quick service

11. februar 2025
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Svar fra Alensa.ie

Hello, thank you for the positive review. We are glad to hear that you are satisfied with our delivery speed and we look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

Excellent service

Easy to use and fast delivery

11. februar 2025
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Svar fra Alensa.ie

Hello, thank you for the positive review. We are glad to hear that you found our service to be good and our website to be easy to use. We look forward to serving you again in the future as well!

Vurdert til 1 av 5 stjerner

Customer service

Hi, I didn’t get my order. Try to contact customer service but no answer. I’m really disappointed

3. februar 2025
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Svar fra Alensa.ie

Hello,

We're really sorry about any incoinvenice caused while waiting for the arrival of your order.
We see that you reached out to us on Friday afternoon, and since our customer service team is unavailable over the weekend, we got back to you first thing on Monday morning. It looks like your parcel has since been delivered as of now, but if there's anything else we can assist with, please don’t hesitate to reach out.
We appreciate your patience and your support.

Kind regards,
Alensa

Vurdert til 5 av 5 stjerner

Excellent service.

Excellent service.
Very quick fulfilment with very competitive prices.
What’s not to like!

10. februar 2025
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Svar fra Alensa.ie

Hello, thank you for the positive review. We are glad to hear that you found our service to be good and that you are happy with the prices that we offer. We look forward to serving you again in the future as well!

Vurdert til 5 av 5 stjerner

Let down by my usual lens provider

Let down by my usual lens provider. Discovered this company online. Good service and speedy delivery.

7. februar 2025
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Svar fra Alensa.ie

Hello, thank you for the positive review. We are glad to hear that you are happy with our services and the delivery speed. Your support is appreciated and we look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

Very fast delivery!

31. januar 2025
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Svar fra Alensa.ie

Hello, thank you for the positive review. We are glad to hear that you are happy with our services and the delivery speed. Your support is appreciated and we look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

Very easy to order lenses and solutions…

Very easy to order lenses and solutions with a super quick delivery , I will be using this company again.

5. februar 2025
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Svar fra Alensa.ie

Hello, thank you for your positive review. We are glad to hear that you found the ordering process easy and that your package had arrived quickly. We look forward to serving you again in the future!

Vurdert til 5 av 5 stjerner
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Svar fra Alensa.ie

Hello, thank you for your review! We are glad to hear that your experience with Alensa has been a good one. We appreciate your support and look forward to serving you again!

Vurdert til 5 av 5 stjerner

Fab!

Delivery was quick and package came in perfect condition, contacts are also fairly easy to get in as someone who usually struggles

4. februar 2025
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Svar fra Alensa.ie

Hello, thank you for your review! We are happy to hear that your order arrived quickly and in perfect condition. It is also great to know that you are happy with the recieved lenses. We appreciate your support and look forward to serving you again!

Vurdert til 5 av 5 stjerner

Good service

Good service

31. januar 2025
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Svar fra Alensa.ie

Hello,

Thank you for taking the time to leave a positive review.
We are glad to hear that you are satisfied with our service. We look forward to serving you in the future as well!

Kind regards,
Alensa

Vurdert til 5 av 5 stjerner

Contact lenses

Delivery on time , got exactly what I ordered.

31. januar 2025
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Svar fra Alensa.ie

Hello,

Thank you for taking the time to leave a positive review.
We are glad to hear that you are satisfied with our service and that your parcel has arrived on time and as expected. We look forward to serving you again in the future as well!

Kind regards,
Alensa

Vurdert til 5 av 5 stjerner

No problems

31. januar 2025
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Svar fra Alensa.ie

Hello,

Thank you for taking the time to leave a positive review.
We are glad to hear that your shopping experience with us gone smoothly and without any issues. We look forward to serving you again in the future!

Kind regards,
Alensa

Vurdert til 5 av 5 stjerner

Good fast service

Good fast service. Nothing more to say.

22. januar 2025
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Svar fra Alensa.ie

Hello,

Thank you for taking the time to leave a positive review.
We are glad to hear that you are satisfied with our service. We look forward to serving you in the future as well!

Kind regards,
Alensa

Vurdert til 5 av 5 stjerner

delevered as promised

27. januar 2025
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Svar fra Alensa.ie

Hello,

Thank you for the positive review. As we strive to provide the best possible service to our customers, we are happy to hear that your parcel has arrived on time and as expected. We hope you are satisfied with the recieved product as well.

Alensa wishes you a great day!

Vurdert til 5 av 5 stjerner

Straight forward and great price 👌

Straight forward and great price 👌

27. januar 2025
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Svar fra Alensa.ie

Hello,

Thank you for taking the time to leave a review. We are glad to hear that your shopping experience has been a good one and that you are happy with our prices. We hope to see you again in the future as well.

Kind regards,
Alensa

Vurdert til 5 av 5 stjerner

Found this company after being let down…

Found this company after being let down by vision direct again. Ordered on Thursday and delivered Monday no issues. Even after a bad storm here. A few euros extra than Vison direct, but will be a permanent customer now. For anyone in Ireland use this company from now on for your lenses delivery

23. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Alensa.ie

Hello Sinead, thank you for taking the time to leave a positive review. We are glad to hear about your positive experience with Alensa and that we have met your expectations. We strive to offer great service and reliable delivery and your feedback is appreciated. We look forward to serving you again in the future as well.

Vurdert til 4 av 5 stjerner

Quick delivery and as described

Quick delivery and as described

21. januar 2025
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Svar fra Alensa.ie

Hello, thank you for taking the time to leave a review. We are glad to hear that your parcel had arrived on time and that we have met your expectations. If there is anything you would like to advise on how we can improve, please do not hesitate to let us know. Thank you for choosing Alensa!

Vurdert til 5 av 5 stjerner

Great service just don’t go with UPS

Ups didn’t deliver my package and Theo really quickly helped me out!
Always used fastway and now going to stick with it as ups can’t be trusted
Great price, quick delivery and love the gifts you get when ordering above a certain amount.

21. januar 2025
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Svar fra Alensa.ie

Hello Kamila, thank you for the positive review. It is very appreciated. We are glad to hear that the issue has been resolved quickly and that you have been helped out. We understand how frustrating delivery issues can be, and we're glad to have earned your trust. It's great to know you're enjoying our offers and free gifts as well. We look forward to continuing to serve you, and we appreciate your support!

Vurdert til 5 av 5 stjerner

Fast delivery

20. januar 2025
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Svar fra Alensa.ie

Hello, thank you for the positive review. It is very appreciated and we are glad to hear that you found our delivery to be quick. We look forward to serving you again soon!

Vurdert til 1 av 5 stjerner

My item was sent bak to seller so now i…

My item was sent bak to seller so now i am without my lens after waiting a week to get them
Customer service said they would phone me back twice but they didn’t and now they have issued me a refund which i didnt want and will take days to get . They said to reorder the item but i dont have the money until refund received and dont trust getting them in the post now so im going to use another supplier
Very frustrating

16. januar 2025
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Svar fra Alensa.ie

Dear Angela,

we apologize deeply for the situation that arose. The issue was caused by the courier losing the package in transit (and subsequently ordering it to be returned back to us without contacting us prior) ,which we could not predict , and we reacted to the issue immediately once informed about it by yourselves. Unfortunately ,as we do not send new packages in such cases ,we had to issue you a full refund ,which was immediate ,so you would not have to wait for it to place a new order. As of today ,the money should be back with you , and we would be more than happy to provide you with a discount code and store credit in order to make things right. Please ,contact us at info@alensa.ie if you are interested in receiving the beforementioned.

Dette er Trustpilot

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