Website was super easy to navigate. Plenty of styles and colours to suit every taste. Customer service was brilliant, fast delivery by pleasant, polite and helpful drivers. I ordered 4 full size and 2... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered some panels to finish our lounge in the caravan. We was recommended the site by the previous owners. The website was easy to navigate, we matched the colour, the process was quick and h... Vis mer
Selskapet har svart
Product is fantastic quality and couldn’t be happier with the outcome after I fitted to my son’s wall. Only downside is my wife wants to do get more panels and do our bedroom and living room! 😂. High... Vis mer
Selskapet har svart
We received our order on time. The panel slats are amazing. They are better than expected, the pictures don’t do them justice. We bought some adhesive and had to cut them slightly in height. These cut... Vis mer
Selskapet har svart
4,9
Enestående
610 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great quality product have used many…
Great quality product have used many times have had 3 different colours love ❤️ them all
12. august 2026
Anmeldelse skrevet uten oppfordring
This company cons you by offering a £10…
This company cons you by offering a £10 refund for a positive review. You do the review and don’t receive the £10 refund, beware, products not a great quality, water damage to panel’s and take far longer to deliver than what they quote
21. august 2026
Anmeldelse skrevet uten oppfordring
great product…
Fantastic service and a great product easy to install.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Hi Moggy,
Thank you so much for the fantastic 5-star review! We’re delighted to hear you were happy with both the service and the product, and that you found the panels easy to install.
We really appreciate you choosing Alden & Vale and taking the time to share your experience. Thank you for your support!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Excellent company quick delivery and…
Excellent company quick delivery and top quality panneling will be using again my front room looks amazing
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Hi Scott,
Thank you so much for the brilliant 5-star review! We’re really pleased to hear you were happy with the quick delivery and the quality of the panelling.
It’s fantastic to hear that your front room looks amazing, and we’ll be more than happy to help you again when you’re ready for your next project.
Thank you for choosing Alden & Vale and for your support!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Premium product and looks really nice…
Premium product and looks really nice on the wall
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Thank you so much, Mez! We’re delighted to hear you’re happy with the premium quality of the panels and how they look on your wall. We really appreciate you choosing British Homes Direct and taking the time to share your feedback. We hope you enjoy your new feature wall! 😊
— Kind regards,
Alden & Vale
All round brilliant service
Website was super easy to navigate. Plenty of styles and colours to suit every taste. Customer service was brilliant, fast delivery by pleasant, polite and helpful drivers. I ordered 4 full size and 2 half size acoustic panels in natural oak, the quality was fantastic and I price matched with other companies and these were brilliant value. I would certainly use again.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Thank you so much, Lynne! We’re absolutely delighted to hear you had such a brilliant experience with us, from finding the right style and colour on our website through to delivery.
It’s fantastic to hear you’re pleased with the natural oak acoustic panels, especially the quality and value for money after comparing them with other suppliers. We’ll also make sure your kind words are passed on to our delivery team.
Thank you again for choosing us and for taking the time to leave such a detailed review. We’d be very happy to help with your next project! 😊
—Kind regards,
Alden & Vale
Great panels at a great price
Great panels at a great price. Exactly what I was looking for. Went for the black panels and they have met expectations.
Easy to cut and secure to walls.
I used a mini circular saw to get clean straight cuts and stuck on with no more nails and black drywall screws through the felt. Screws are near invisible.
Would buy again if I need any more in the near future.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Thank you, Jamie! We’re delighted to hear you’re so pleased with the black panels and found them easy to cut and install. It’s great to hear the finish has met your expectations, and we really appreciate you sharing your installation tips too. Thanks again for choosing Alden & Vale, and we’d be happy to help whenever you need more panels in the future! 😊
— Alden & Vale
Product is fantastic quality
Product is fantastic quality and couldn’t be happier with the outcome after I fitted to my son’s wall. Only downside is my wife wants to do get more panels and do our bedroom and living room! 😂. Highly recommend.
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Thank you so much, James! We’re really pleased to hear you’re happy with the quality and love how the panels have transformed your son’s wall. 😂 It sounds like your wife has already got the next projects planned! We really appreciate the recommendation and hope you enjoy the panels for many years to come.
— Alden & Vale
Stay well clear of this company
Stay well clear of this company. They messed my around for over a month if not longer. If u want to do the job inteded i would buy from somewhere else. Sent wrong stuff in 1st place missed one off ripped off for delivery told me they were going to send missing item they took another 2 weeks if not more to send. Sent differnt pannel then wanted me to pay for there miatake didnt offer any compensation just wanted more money off me for there mess up. Not a happy person if u want to wait for along time and to be messed around and not to do the job buy from here otherwise dont waste your time with this company
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Hi Craig,
We’re sorry to read your review and we do take concerns of this nature seriously. However, we are unable to identify the order or verify the circumstances described from the information currently available to us.
We have already attempted to contact you through Trustpilot on two occasions to request further information so we can properly investigate the issues you have raised, but unfortunately we have not received the details needed to do so.
We would genuinely like the opportunity to look into this in full, including the items supplied, the missing item, the replacement and the delivery charges, so we can establish exactly what happened. We certainly do not want any customer to feel they have been inconvenienced or treated unfairly.
Please contact our team directly on **01706 395008** or **[info@aldenandvale.co.uk](mailto:info@aldenandvale.co.uk)** with your order details. You can also contact us through our website, and our team will be happy to investigate this with you.
We respect that you have shared your experience, but we would also appreciate the opportunity to establish the facts and work towards a resolution.
Kind regards,
Alden & Vale
Great quality and great price
Great quality and great price
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Thank you, Ryan! We really appreciate your kind feedback. It’s fantastic to hear you were pleased with both the quality and the price. Thanks again for choosing Alden & Vale! 😊
— Alden & Vale
The wall panels are beautiful and make…
The wall panels are beautiful and make a big difference in our home. Excellent quality for an excellent price. Delivery was also quick with good communication
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Thank you, Nicole! We’re delighted to hear you’re so pleased with the wall panels and the difference they’ve made to your home. It’s also great to know your delivery was quick and communication was good. We really appreciate your lovely feedback and support! 😊
— Alden & Vale
excellent products
Delivery was on time, second time we have used this company, panels are very good quality, ordering is really easy, would definitely use again.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Hi Cathy,
Thank you so much for your lovely review and for choosing us for the second time! We’re really pleased to hear that you’ve been happy with the quality of the panels, the delivery and how easy the ordering process was.
We truly appreciate your continued support and recommendation. We look forward to helping you again in the future!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Have a great day!
Fantastic service and quality
Ordered some panels to finish our lounge in the caravan.
We was recommended the site by the previous owners.
The website was easy to navigate, we matched the colour, the process was quick and hassle free.
Received a text with delivery date, they were delivered on that day , driver called again seamless delivery.
Great quality board, used adhesive designed for installation, and cutting was easy.
Looks amazing, love the results, highly recommended
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Hi Mrs Wickham-Stevens,
Thank you for such a fantastic review! We’re delighted to hear that the panels were perfect for finishing your lounge in the caravan and that everything went smoothly, from finding the right colour and placing your order through to delivery.
It’s brilliant to hear that you found the panels easy to work with and that you’re so happy with the final result. Thank you for the recommendation and for choosing Alden & Vale!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Have a great day!
Wall panels are perfect
Wall panels are perfect, good quality. I could track delivery all the way the only thing is the delivery man didn’t bring into my house for me which could have helped with being pregnant
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Hi Alison,
Thank you for your lovely feedback! We’re really pleased to hear that you’re happy with the quality of your wall panels and that you were able to track your delivery throughout.
We’re sorry the delivery driver wasn’t able to bring the panels into your home, particularly as you were pregnant. We completely understand how much that extra help would have been appreciated.
Thank you again for choosing Alden & Vale, and we hope you enjoy your new wall panels!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Have a great daY
I ordered the light grey panels arrived…
I ordered the light grey panels arrived within a week! I absolutely love them great addition to my livingroom would definitely recommend and buy again!
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Hi Lindsay,
Thank you so much for your lovely review! We’re delighted to hear that your light grey panels arrived within a week and that you absolutely love how they look in your living room.
We really appreciate your recommendation and would be very happy to welcome you back when you’re ready for your next project!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Have a great day!
Recently had our front room done such a…
Recently had our front room done such a lovely transformation everything went smoothly from the order to been delivered on time & with care thanks you will be ordering again
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Hi there,
Thank you so much for taking the time to share your experience with us! We’re delighted to hear what a lovely transformation the panels have made to your front room and that everything went smoothly from placing your order through to delivery.
We really appreciate your kind words and are thrilled to hear that you’ll be ordering from us again. We look forward to helping you with your next project!
Kind regards,
Alden & Vale
info@aldenandvale.co.uk
Have a great day!
10/10 for the product and delivery!
Delighted with the quality of the wall panels for the price!! Look much more expensive!
One thing I would recommend is you order the 3-sided panels just so they are finished at the sides. It was only an additional £5 per panel when I ordered. I didn’t do this and personally isn’t an issue for me as I ordered the colour walnut so it really isn’t noticeable but may be worth it in other colours.
Delivery service was first class. Kept up to date at every step of the way and even received a message with the driver’s mobile number if I needed to call or message him.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Thank you so much, Lynsey! We’re really pleased you’re delighted with the wall panels and feel they look more expensive than the price suggests. 😊
Your advice about the 3-sided panels is also really helpful. It’s great to hear the walnut finish meant the sides weren’t an issue for you, and we’re especially pleased the delivery service kept you updated throughout, including providing the driver’s contact details.
Thank you for the fantastic 10/10 feedback and for choosing Alden & Vale!
Kind regards,
Alden & Vale
Received and very happy with the…
Received and very happy with the quality, exactly as described if not better. Good communication and would definitely buy again
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Thank you, Tracey! It’s brilliant to hear that the panels arrived and were even better than you expected. We always want the product to match what customers see online, so your feedback means a lot to us.
We’re also pleased you found the communication good, and we’d be delighted to help with your next project.
Thank you again for choosing Alden & Vale!
Kind regards,
Alden & Vale
Quality panels
Our second purchase of slatted panels and once again excellent quality and delivery was quick and delivered with care in perfect condition will be ordering more for my next project thank you
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Thank you, Kreskin! We really appreciate you coming back to us for a second order. Knowing the slatted panels were excellent quality again, arrived quickly and reached you in perfect condition is exactly what we want to hear.
It’s fantastic that you’re already planning to order more for your next project. We genuinely appreciate your continued support!
Kind regards,
Alden & Vale
Great product and fast delivery
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aldenandvale
Thank you, M R! We’re really pleased you were happy with both the product and the delivery. We appreciate you taking the time to leave us a review and hope you enjoy the finished project!
Kind regards,
Alden & Vale
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