Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. E... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. E... Vis mer
Selskapet har svart
Initially flood you with more information than one needs Some times not to clear in explanations. When requesting clarifications not a full answer as they pay little attention to detail Did... Vis mer
Selskapet har svart
The travel agent that booked this cruise for us is terrible. As soon as our credit card was charged she has not returned calls. We are traveling with friends and informed her of many of our needs,... Vis mer
Selskapet har svart
Poor communication. They do not contact you at all prior to final payment being due, they want you to lose your deposit. In fact you will get nothing from them after your initial confirmation emails.... Vis mer
Selskapet har svart
Opplysningene stammer fra ulike eksterne kilder


220 Congress Park Dr Suite 330, 33445, Delray Beach, USA
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Sam Kulle was wonderful to work with. Patient and responsive.
Very helpful staff. Good follow up on questions both email and live discussion. Itinerary sounds wonderful and price is great.
Good experience booking our cruise for next year.
Patrick was outstanding on the phone helping me plan the trip of a lifetime. He wasn’t pushy but gave sound advice and helped me to pick the right room and the right flights. I highly recommend.
Bea Hernandez is a pleasure to work with and has helped us plan our bucket list vacation.
Very friendly and knowledgeable. Easy to deal with
This was the easiest, fastest cruise reservation I think we have ever made. Aimee was awesome! She was very knowledgeable and helped make it simple.
Communicates in a timely and professional manner, responsive, knowledgable, travel insurance easy to enroll and apply, good value
Montana was AWESOME! She deserves a raise! Montana was so helpful in booking our once in a life time Alaskan Cruise!
She answered MANY questions, returned e mails and phone calls PROMPTLY. She was at all times professional, courteous and patient. I would without hesitation recommend my friends to work with Montana. THANKYOU! Joanne and Dan
Calls to customer service department result in no results. Despite one call with the request for the URL for online-check in, I did not receive the promised email reply. Despite two calls that I do not accept to be automatically billed for a "trip insurance" for which I have not signed up for, the amount for the insurance was automatically added to the price of the cruise and charged to my credit card.
I would not deal with this company, who's business practices seem tricky and need to be carefully checked, for any other business.

Svar fra AlaskaCruises.com
Ok online service, but I feel misled by deposit refund policy. Cruise line refunds, but Alaska. Cruises keeps part of deposit. Hmmm.

Svar fra AlaskaCruises.com
I haven't taken my cruise yet. The on line booking experience was excellent! I'm very excited about my cruise to Alaska!!
Gina is awesome and super knowledgeable!! It was very helpful to work with her, but she also made it fun! Thanks Gina and we are so excited for our Alaskan vacation!!! 🙌🏼🙌🏼🙌🏼
Agents were so helpful answering all my questions and making helpful suggestions!
You phone representative was very professional, stayed with me until all questions were answered and made sure there were no details left out. When it came to my money, she made suggestions which led me away from her own company's profits, but saved me money. Very helpful.
Great. So easy and very accommodating. Found the cruise just right for me.
We were able to get information on a number of cruise options, so that we could decide on the perfect cruise. Our agent was also extremely knowledgeable and able to answer our specific questions.
Thanks
Easy to work with, explained options and found us a great deal on a cruise.
It was easy to make my reservation and the pictures of various accommodations were very helpful.
Good service overall and helpful support staff
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.