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Britannia Movers - East  Anmeldelser 

1 024
TrustScore 4.5 av 5

4,7

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Vurdert til 5 av 5 stjerner

The two teams were excellent, given the fact that it was 35 degrees on the day of removal and us not getting the keys until 4pm. Shout out to Shirley who was really helpful, given that we weren’t eve... Vis mer

Vurdert til 5 av 5 stjerner

OMG how good were Alan Cook Removals. Searched for recommendations their name came up again and again now we know why. Great quote, load of help from friendly staff, day of the move they turned up o... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Fabulous service. We have used Brittania Alan Cook three times and their professionalism and friendly nature is much appreciated during a time which can be very stressful.

Vurdert til 5 av 5 stjerner

Professionally handled . Despite the very high temparature the men got on with the job and soon got the job done. We cannot speak too highly about the quality of service.

Informasjon om virksomheten

  1. Flyttebyrå
  2. Flytting og oppbevaring
  3. Utleielager
  4. Oppbevaring

Skrevet av virksomheten

Britannia Alan Cook, Britannia Harrison & Rowley and Britannia Pink & Jones became sister companies in October 2024. This means our trusted, family-run business now proudly covers a larger part of the East of England with a combined fleet and team, our capacity is now stronger than ever. With a combined heritage of over 370 years, the teams at Britannia Alan Cook, Britannia Harrison & Rowley, and Britannia Pink & Jones have been trusted to move and store belongings with care, precision, and professionalism. We proudly serve Norfolk, Suffolk, Cambridgeshire and Northamptonshire offering local, national, and international removals, including regular services to Europe. Whether you're relocating your home or business, or need flexible storage solutions, we’re here to help. None of this would be possible without our exceptional team. Our staff are experienced, knowledgeable, and genuinely friendly they're always willing to go the extra mile to ensure your move is smooth and stress-free. In the past year alone, we’ve helped over 2,500 customers move and provided tailored storage solutions for countless others. We are proud members of the British Association of Removers, holding many Quality Standards that reflect our commitment to excellence. Our Services Include: Domestic & Commercial Removals Home & Business Removals Secure Storage Solutions Full & Fragile Packing Services Shredding Services Document & Archive Storage Contact us today for a free, no-obligation quotation: Britannia Alan Cook - 01508 520631 Britannia Harrison & Rowley - 01480 279700 Britannia Pink & Jones - 01536 211166 Learn more at: Britannia Alan Cook - alancookremovals.co.uk Britannia Harrison & Rowley - harrisonandrowley.co.uk Britannia Pink & Jones - pinkandjones.co.uk

We're Here To Make Moving Exciting, Not Exhausting

Skrevet av virksomheten

Family Run for Over 40 Years!
It’s our fantastic team that really sets us apart. Everyone here is full-time, professionally trained, and genuinely friendly, helpful, and always willing to go the extra mile. We care about delivering a great experience every time, which is why we’re proud members of the British Association of Removers and proud holders of six respected quality awards.

Kontaktopplysninger

Promotion box for Britannia Movers - East

Experts in Every Move

We're here to make moving exciting not exhausting!

4,7

Enestående

TrustScore 4.5 av 5

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4,7

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220 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Impressive

Where to start..... Absolutely brilliant. They packed everything we owned on the Thursday, loaded it on to immaculate trucks on the Friday At the new house they put everything in the correct rooms and built all furniture that needed it. I have never had such a pain and trouble free move and I've had many moves. I would highly recommend them. The lads were so helpful careful but quick. Nothing damaged not even the many plants that I took. Thank you so much for all the hard work lads. I don't know why anyone would use anyone else. Definitely 5 star

5. juni 2026
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Svar fra Britannia Movers - East

Thank you so much for your fantastic 5 star review Sarah! So glad that everyone in the team made your move so stress free! We hope you are settling into your new home

Vurdert til 5 av 5 stjerner

Very Impressed with with this company

Very Impressed with with this company, from the initial visit to our house move they were very professional, we were kept up to date throughout,
Moving day they turn up on time and the 3 guys were fantastic, very friendly and informative, they worked hard and the house was empty by 11:30, and away they went to our new property.
Once there they did it all again and would highly recommended Britannia Removals to anyone who is thinking of moving.
Great job guys well done ,

13. mai 2026
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Svar fra Britannia Movers - East

Thank you so much for taking time to leave us a fantastic review Charlie, we really appreciate it. We're glad that the team made the whole process from beginning to end flawless. Thanks again for the review 😊

Vurdert til 5 av 5 stjerner

Very efficient

Very efficient, great crew, loaded and unloaded in under six hours including an hours wait for completion.

14. mai 2026
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Svar fra Britannia Movers - East

Brilliant to hear, we're so glad you were pleased with our efficiency, thanks so much for your kind review Frazer!

Vurdert til 1 av 5 stjerner

Loading service was not too bad…

Loading service was not too bad although we specifically requested that the large garden pots were taken and the smaller ones left, they still managed to leave several large pots behind which we then struggled to move ourselves. Unfortunately unpacking was a different issue. Another two people arrived to help unpack making six in total. All boxes were clearly marked with the content so it should have been apparent which room they were intended for. However half the kitchen equipment ended up in a bedroom. They were quite clearly in a huge hurry to get away and things were just dumped all over the place making access to some rooms and the garage totally impossible. We had boxes labelled extremely fragile having furniture dumped on top of them. It took my husband three days to clear the garage to enable us to access the freezer. They had dumped the book cases in front of the books, so we had to completely empty the study to enable us to place the bookcases against the walls. Even when given specific instructions on where things should go, they struggled to tell the difference between a bay window in the main bedroom and the small study. Several plants were very badly damaged. My husband emsiled the company to voice our dissatisfaction with the service given but we have not even recieved the courtesy of a reply. We used this company again as we had had a very successful move with them previously but I would neither use them again nor recommend them to anyone else. Also they charge us twice as much on this occasion as they had done 3 1/2 years ago despite having much less furniture on this occasion.

23. april 2026
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Svar fra Britannia Movers - East

Thank you for taking the time to share your feedback Gabrielle. We are sincerely sorry to hear that your recent moving experience did not reflect the high standards you previously experienced with us, and we fully appreciate the stress and frustration this caused.

We also apologise that your husband’s email regarding these concerns was not responded to. This falls below the level of customer service we aim to provide, and we appreciate you bringing this to our attention.

We truly value your loyalty in choosing to use our company again following your previous positive experience, which makes it especially disappointing to learn that we let you down on this occasion. Please be assured that your feedback has been escalated to senior management and the matters you have raised will be thoroughly investigated with the team involved to ensure appropriate action is taken. Once our investigation has been completed, we will contact you directly to discuss this further.

Vurdert til 5 av 5 stjerner

Britannia would be my first choice

The Britannia team were superb right from first contact with them through to the moving day itself. The office staff were so helpful and advised on all aspects of the move. On the day Graham and the team who moved us were excellent. It was a really hot day but they still moved us efficiently with a cheerful and friendly manner at all times. They were professional throughout and nothing was too much trouble, they even removed some castors from a wardrobe for us. I could not recommend Britannia more highly they are superb.

26. mai 2026
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Svar fra Britannia Movers - East

Thanks so much for your lovely review Andrew. We’ll make sure your kind comments are passed on to everyone involved.
All the best in your new home.

Vurdert til 5 av 5 stjerner

Great Service

The two staff loading the vehicle were helpful, polite, efficient. They always asked if they were unsure about what to load or not.

8. mai 2026
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Svar fra Britannia Movers - East

Thank you so much for spending the time to leave us a review Jacana! We take great pride in what we do, so we're so pleased that you felt your move was completed with upmost care. Wishing you all the best in your new home.

Vurdert til 5 av 5 stjerner

Fantastic Customer Service

Fantatsic Customer Service

28. april 2026
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Svar fra Britannia Movers - East

We're so happy you thought so Alex! Thank you for your review, wishing you all the best in your new home.

Vurdert til 5 av 5 stjerner

3 day move, 2 vans

The service from arranging a quote to supplying the boxes and finally moving house planned for 3 days duration and 2 lorries was absolutely superb.
Chris H and Jamie e were super efficient at carrying the many boxes and much furniture on Day 1. They were running up the stairs and never flagged. They were such polite and pleasant people with nothing too trouble for them. Ollie joined the team on Day 2. Again super efficient and speedy then drove about 100miles to our new home where there were a few challenges fitting furniture in. They cracked on for many hours not finishing until the evening so they could have a break the following day. We were so pleased with all their work and could not fault them in any way. They were a fantastic team worth every penny that we paid. Thank you Chris, Jamie and Ollie. 🌟 🌟 🌟 🌟 🌟

19. mai 2026
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Svar fra Britannia Movers - East

Thank you so much for your wonderful and detailed review of your experience Christine. We are so pleased that you found using our professional removal service worth every penny! Our team are very hard working indeed and we will be sure to pass your praise back to those involved. Wishing you all the best in your new home.

Vurdert til 5 av 5 stjerner

Very friendly and efficient

The whole process from quote/organisation/packing and moving was excellent. Good communication, relaxed about small changes . Packing and moving team were friendly, helpful and did a great job. Would highly recommend

22. april 2026
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Svar fra Britannia Movers - East

Thank you so much David for the fantastic 5 star review, we are thrilled that we made your move so seamless.Thank you for the recommendation we really appreciate it.

Vurdert til 5 av 5 stjerner

Very good service hard working…

Very good service hard working efficient working

22. april 2026
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Svar fra Britannia Movers - East

Thanks so much for the 5 stars and great comments Ann! We're so pleased that you were happy with our service. Wishing you all the best in your new home.

Vurdert til 5 av 5 stjerner

Great Team

From the moment the team walked into our home to pack up for the move we knew we were in professional hands they worked quickly but were very careful with our belongings and they were very approachable. On the day of the move they arrived on time and loaded the lorry efficiently with care making sure everything was safely stored. On arrival to the new property Ben & Chris worked solidly to make sure all our belongings were unloaded and placed into the correct rooms. We can honestly say this move was the only thing that went through without any stress which is more than can be said for the actual purchase.
The whole team from the first telephone call to arrange a quote to the actual move was done with care, commitment and professionalism the whole team were a pleasure to work with we would like to say a big thank you to Ben R, Ben W and Chris D.

22. april 2026
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Svar fra Britannia Movers - East

This is so wonderful to read Jayne, thank you so much for taking the time to leave such a kind and detailed review - you've made our day! We’re so pleased to hear that the whole process, from your first phone call through to moving day, was handled with the care, commitment and professionalism you expected.
We wish you all the very best in your new home.

Vurdert til 5 av 5 stjerner

Top team

Top team, from survey, admin and especially the moving team, who were polite & empathetic with handling our treasured items. They went the extra mile in many ways. It’s obvious they really care.

15. mai 2026
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Svar fra Britannia Movers - East

Thank you so much for your kind words Tim! We’re so pleased to hear that you had such a positive experience with our survey, admin and moving teams. We know how important treasured belongings are and it means a lot to hear that our team’s care, empathy and extra effort made a difference.

We’ll be sure to pass your feedback on to everyone involved. Thank you again for choosing us and for taking the time to share your experience.

Vurdert til 4 av 5 stjerner

The two removal men were really very…

The two removal men were really very good but unfortunately there should have been four men - if my son had not helped with removal of my garden equipment we would not have met the deadline - so a disappointment with not having the right number of removal staff on the day

17. april 2026
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Svar fra Britannia Movers - East

Thank you for your feedback Harry. We’re very pleased to hear that you found the team on the day to be very good - that’s something we take great pride in and will pass it on to the crew.
We’re sorry to hear that you felt additional crew members were needed to meet your expectations. Based on the details of your move, the job was scheduled and quoted on a two-person team, which is in line with our standard planning for this type of removal. We appreciate that every move can present unique challenges and your comments will be taken on board in helping us review and refine our assessments where necessary.
Thank you again for your feedback.

Vurdert til 5 av 5 stjerner

Thank you Britttania

A big thank you to all of the St Neots based Britttania team for making our recent move run smoothly. Communications were excellent throughout and the moving teams were very friendly, polite and extremely hard working. The guys went out of their way to get awkward items upstairs. Would definitely recommend to anyone with an upcoming move. Their rates are also very competitive.

24. april 2026
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Svar fra Britannia Movers - East

Thanks so much for the 5 star review and recommendation Frank - it means an awful lot. We're so pleased you found our communication, price and our hard working crew excellent as that's the service we try our absolute best to meet. Wishing you the very best in your new home.

Vurdert til 5 av 5 stjerner

2 day move to Manchester

2 day move to Manchester with Rob and Mark M. It was a pleasure meeting them, they made it a great experience, working extraordinarily hard moving me out and into my new property, even having to put up with the buyer of my house being abusive towards them. Would definitely use again.

7. mai 2026
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Svar fra Britannia Movers - East

Thank you so much for the lovely review Martyn. We’re so pleased Rob and Mark made your move to Manchester a positive experience. They’ll really appreciate your kind words. Wishing you all the best in your new home

Vurdert til 5 av 5 stjerner

We used Brittania Harrison & Rowley to…

We used Brittania Harrison & Rowley to move home this week. Amazing service from quotation to move day. Loved the crew and their sense of humour making a stressful day light hearted. Big thanks to Matt D, Connor & Tom N (great skills on a bike 🤣).

7. mai 2026
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Svar fra Britannia Movers - East

Thank you so much for your lovely 5 star review! We’re delighted to hear that your move went so smoothly and that the team helped make the day a little less stressful with plenty of humour along the way.
Thank you for choosing Britannia Harrison & Rowley — we hope you settle into your new home very quickly and wish you all the best there!

Vurdert til 5 av 5 stjerner

Sam who packed was very careful and no…

Sam who packed was very careful and no damage occurred to our belongings. Sam and Mark M on moving day were able to load up and deliver to our new home speedily. They then set about placing all items/furniture in their attended spaces as directed by my wife. She was very pleased with the thorough job Alan Cook/Brittania delivered.

26. mars 2026
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Svar fra Britannia Movers - East

Thanks so much for the lovely feedback, Phillip. We’re really glad Sam and Mark M looked after everything so well. We’ll pass your kind words on to the team.We hope you both settle happily into your new home. 🏡

Vurdert til 5 av 5 stjerner

Reliable and professional.

Britannia were amazing. Well priced, good packing service, understanding, professional and reliable. I would highly recommend them to everyone. It was easy from day 1 to work with them.

The lads we had on the day were fantastic.

16. mars 2026
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Svar fra Britannia Movers - East

Thanks so much for the lovely feedback Andrew. We’re really glad everything went smoothly & We’ll be sure to pass your kind words on to the lads — they’ll really appreciate it. Thanks again for the recommendation!

Vurdert til 5 av 5 stjerner

Perfect moving company with the best…

Perfect moving company with the best staff!! The guys that assisted in my move were second to none!! Thank you so much!

13. mars 2026
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Svar fra Britannia Movers - East

Thank you so much for the lovely feedback Angela!

We’re really pleased to hear the team made such a great impression and looked after your move so well.

All the best in your new home 😊

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