Telephone call answered very quickly by a team member who knew exactly what was required for my GAP insurance policy. The whole transaction took 5 minutes & the docs followed instantly by email. Exce... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Everything was very clearly described with documents readily available. I had a couple of questions as I was changing my car but keeping the same registration number. Email replies were prompt, frien... Vis mer
Checked in online as an existing customer buying another car and everything was faultless. Simply put in details get a discounted quote and pay. Very simple.
Having bought a new car I wanted to arrange GAP insurance to protect myself from loss of value as far as possible should any unfortunate occurrence befall my new car. As I already had agreed value cov... Vis mer
Informasjon om virksomheten
- Forsikringsselskap
- Sykkelforsikringsselskap
- Forsikringsbyrå
- Forsikringsmegler
- Finanstjenester utenom bank
Om ALA Insurance
Skrevet av virksomheten
We won Best Customer Service in Financial Services at the UKCXAs (2024) and we won at Bronze award for customer service in 2025, which we are hugely proud of and we feel our Trustpilot reviews from our customers reflect this too!
As an FCA authorised and regulated company, we are able to offer specialist insurance policies developed with our extensive knowledge of the insurance market. We offer competitive pricing and Best Price Guarantee on any online comparable GAP insurance quote.
5-Star customer support and absolute peace of mind.
Our customer support team is on hand to help you with a query, explain the ins and outs of GAP insurance, to process a vehicle transfer or to simply - as sometimes it’s just nice to chat things through with someone - help you purchase a policy. Ask us anything, we’ll answer any little question or query so you’re completely satisfied that you’re making the right decision for you. We’ve worked hard to earn our reputation with our customers and we’re working even harder to keep it. We are the most highly rated insurance company on Trustpilot too, with an overall 4.9 star rating.
Cover for the just in case.
All our policies are 5 star Defaqto rated and designed to be that final protective polish, a safety net for your money. All our policies are insured and protected giving you that extra airbag for your finances. We think about what might happen, so you don’t have to.
Get a quote today, from the kind kind, not the pushy kind.
Get a GAP Quote
Get a Warranty Quote
Get a Cycle Quote
5% off GAP with code TRUST5
Skrevet av virksomheten
- Get 5% off your GAP insurance policy with us!
- Using code TRUST5, you can get 5% off your GAP insurance policy and 5% off our Warranty cover and minor damage policies. This code can be applied to policies for new and used vehicles. For more information visit our website or call one of our friendly, UK-based team on 01653 916304.
Best Price Guarantee
If you find a comparable GAP premium online for less, we will match the price!

We offer a Best Price Guarantee on any online comparable GAP insurance quote, so that you will always be confident that our price to you will always be as good or better than any of our competitors for a similar rated product.
Kontaktopplysninger
Unit 3, Park Farm Courtyard, Easthorpe, YO17 6QX, Malton, Storbritannia
- 01653916304
- info@ala.co.uk
- ala.co.uk
Har svart på 89 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Had a good experience with this…
Had a good experience with this company,customer service was excellent no issues
Great product and a very good price
It was extremely easy to search and purchase the correct product. Very competitive prices
Based on my experience they were very…
Based on my experience they were very helpful in setting up the gap insurance.
First spoke to Megan at ALA in Feb 2026.
First spoke to Megan at ALA in Feb 2026.
I made contact again in April 2026 when my vehicle arrived.
Everything told me in Feb was reinforced by Megan proving that I was not misled at any time.
That is amazing in today's world of marketing BS.
I have no doubt that ALA will honour the commitment if ever I had to make a claim.
ALA Gap Insurance
A respected product in motoring circles with great reviews. This is coupled with excellent customer service at a competitive price. What's more to like!
Easy, just how I like things.
Checked in online as an existing customer buying another car and everything was faultless. Simply put in details get a discounted quote and pay. Very simple.
Good company with great customer service. Telephone call answered very quickly by…
Telephone call answered very quickly by a team member who knew exactly what was required for my GAP insurance policy. The whole transaction took 5 minutes & the docs followed instantly by email.
Excellent customer service. I am a returning customer and I would certainly recommend ALA Insurance.
Highly recommend this company, new to me.
Had previously used a different company for GAP insurance. Spoke to an extremely helpful representative, who quoted me a significantly cheaper figure. All completed over the phone and quickly followed by post.
Highly recommend this company
Just what I needed
ALA has a very good reputation and the website was easy to navigate. Securing insurance after the quote was easy and straightforward.
4th year of using this company…
4th year of using this company brilliant
Amy was very helpful and extremely knowledgeable
Transferred GAP cover from old to new car.
Having bought a new car I wanted to arrange GAP insurance to protect myself from loss of value as far as possible should any unfortunate occurrence befall my new car. As I already had agreed value cover from ALA on my previous car I rang ALA to arrange for the new car cover and was able to transfer the remaining cover from the old car plus a very reasonable uplift to cover the new car. The ALA representative ((Mel) went through my options and was really “on the ball” regarding their products so arranged transfer very quickly. Excellent service and prices, thank you.
Easy to take out a policy and good…
Easy to take out a policy and good value for such peace of mind
I have a car that I love and look…
I have a car that I love and look after. ALA was recommended by my local garage, they said that they have used them many times in the past,with no problems. Found them and registered on the Internet easy to do and a fair price for the cover and peace of mind.
Top quality not really suitable for me…
Top quality not really suitable for me but they quickly refunded me I thought the staff were incredibly kind highly recommend them
Excellent, friendly service
Everything was very clearly described with documents readily available. I had a couple of questions as I was changing my car but keeping the same registration number. Email replies were prompt, friendly and helpful and I resolved the issues quickly.
It was all very easy.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








