I got the order within 50 minutes
I got the order within 50 minutes
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Informasjon om virksomheten
Skrevet av virksomheten
AIVI is the GCC’s fashion and lifestyle shopping destination, bringing together hundreds of leading international brands across fashion, footwear, beauty, accessories and lifestyle. AIVI offers customers a seamless and more intelligent way to discover and shop authentic brands in one place. Customers can explore the latest collections for women, men and kids, supported by convenient delivery options, easy returns, virtual try-ons, flexible Buy Now, Pay Later solutions. AIVI is part of Apparel Group, one of the region’s leading fashion and lifestyle retail groups, and serves customers across the UAE, Saudi Arabia, Kuwait, Qatar, Bahrain and Oman. Your world to discover.
Kontaktopplysninger
Dubai , De Forente Arabiske Emirater
- aya.ashraf@aivi.com
- aivi.com
3,5
Middels
7 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
As usual
As usual, the delivery is late again. You promised a specific date, but there hasn’t even been an update. Really, this is already the second time? Please improve your service and communication, as repeated delays like this will only result in bad reviews from customers.
23. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aivi
Please be advised that our Complaints Team has been attempting to contact you to inform you that your order has been successfully delivered.
Kindly let us know if you have any further questions or concerns regarding your complaint, and we will be happy to assist you.
I received a stained beige Skechers…
I received a stained shoes and the customer service was helpful I want to name Ahmad specifically for his gentle approach and quick problem solving skill
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aivi
Based on our discussion, we are pleased to confirm that the complaint has been resolved. Please do not hesitate to contact us at any time should you require further assistance.
I made an order and it came with 4…
I made an order and it came with 4 deliveries. One of the t-shirt i bought, i kept to wear for a function (usually new items does not have any issue), unfortunately when i was checking the item, it was somebody returned item even without tag and with big faded mark. i never order online again from them
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aivi
We sincerely apologize for any inconvenience caused. Please send your order number to customercare@aivi.com, or let us know how we can contact you so that we can address and resolve your issue as soon as possible.
The app is somewhat slow
The app is somewhat slow; however, they offer a good selection of products at competitive prices.
15. september 2026
Anmeldelse skrevet uten oppfordring
The delivery was deleyed however,the…
The delivery was deleyed however,the courier provided good service.
31. august 2026
Anmeldelse skrevet uten oppfordring
Excellent customer service and communication!
I’m very happy with my Naturalizer Everly Pointed Toe Pumps, but what impressed me even more was the way the company handled my order.
The original delivery date had to be changed, and I really appreciated receiving an email before the order was shipped, clearly explaining the delay and providing a new delivery date. Even better, my order arrived exactly on the revised date they promised.
This may sound like a small detail, but to me it says a lot about how a company respects its customers. Delays can happen with any international order — good customer service is about communicating honestly rather than leaving the customer wondering.
Everything was handled professionally and transparently, and the shoes arrived in perfect condition. The Everly pumps themselves are beautiful, elegant and very comfortable, especially considering the pointed toe.
A company that communicates well, keeps its promises and respects the customer’s time is a company I’m happy to shop with again. 👏🏼🤍
A genuinely positive experience from purchase to delivery. Highly recommended.
13. august 2026
Anmeldelse skrevet uten oppfordring
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