Always a pleasure to deal with the good folk at AMS. Friendly and professional service. Website is easy to navigate and there are several payment options, including a Pay in 3 option. Prices are com... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I can't fault the website and it's ease of use. Very customer friendly and ordering etc was such a breeze. So why not a 5? Packaging... This was purchased as a present for my little boy. Al... Vis mer
Selskapet har svart
The customer service was top notch, which is really important for a good aircraft model store. Their collection is amazing, with international shipping with all fees paid so you have no extra fees at... Vis mer
Selskapet har svart
I have only recently started doing business with Aircraft Model Store (AMS). Their website is detailed and easy to use. I have placed two orders so far and on both occassions the service was quick and... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Welcome to the official Aircraft Model Store TRUSTPILOT page! We would absolutely love to hear your feedback after you have shopped with us. We are a UK based Herpa, GeminiJets Phoenix, JC Wings, Hogan, Sky500 & Skymarks Retailer with a growing selection of over 2000 models across various scales. If you haven't shopped with us already, head over to our website - we can't wait to serve you.
Kontaktopplysninger
4,2
Bra
1k anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Superb model with amazing details
Superb model with amazing details. It was a VA A350-1000. Prompt delivery with tracking. Highly recommended.
8. april 2026
Anmeldelse skrevet uten oppfordring
a superd well finished model excllent.
14. april 2026
Anmeldelse skrevet uten oppfordring
Fabulous service every time
Fabulous service every time. Great products, prices and delivery time plus an excellent rewards scheme.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
That’s fantastic to hear, thank you! We’re glad you’re making the most of the rewards as well, it’s something we love offering our customers 😊
Excellent retailer
Excellent service every time (over several years) and even when things don't quite go the way you expect (e.g. faulty items). Lovely staff, great range of models and great pricing!
6. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
Really appreciate your support over the years, it means a lot to a small team like ours! So glad you’ve had a consistently good experience.
Packaging Squashed
I can't fault the website and it's ease of use. Very customer friendly and ordering etc was such a breeze.
So why not a 5?
Packaging...
This was purchased as a present for my little boy.
Although the contents were fine and not damaged in any way, the box however was squashed....evidently by the courier service, and where I assume they piled heavier items on top.
No fault of AMS, just a shame.
But won't stop me shopping again 😊
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
Thank you for your honest feedback! We’re so pleased you found the ordering process easy, and really sorry about the packaging issue. We always pack carefully, but sometimes the courier lets us down. Glad the contents were all okay.
We’ll send you a quick message shortly to get your order details and follow this up.
Always a pleasure to deal with the good…
Always a pleasure to deal with the good folk at AMS. Friendly and professional service. Website is easy to navigate and there are several payment options, including a Pay in 3 option.
Prices are competitive, especially when they have special promotions.
Thanks AMS team!
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
Thank you for the lovely feedback, it means a lot coming from a returning customer. We’re pleased you’re happy with the service and pricing, and we hope to see you again soon!
Outstanding service.
I don’t feel 5 stars are enough for the level of service I have received. I have been looking for a Virgin Atlantic A350 for my son’s 9th birthday as we travelled on one to and from Orlando a few weeks ago and he’s been driving me crazy for one since. After a quick google search I came upon AMS. Found the plane I was looking for a decided to make a purchase and honestly AMAZED is not the word. Everything was so easy it arrived quicker than expected and packaged really well. I could not believe the quality from the way it’s made to the way it looks but what really took me back was it was the EXACT plane we flew to Orlando on “red velvet” seeing my boys face was priceless. So much so we are on our way to a collection now as I have since ordered an A380. I contacted AMS to say how impressed I was and received a lovely email back from Jeffrey that made my day and makes you feel like a person more than just another “customer” I cannot recommend this company enough, their range and service really is second to none.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
Wow, thank you for your kind words, this really made our day. We’re delighted the model was the exact aircraft you flew on, and that it brought such a great reaction, that’s what we love to hear. We’re always here if you need anything, and hope you enjoy building your collection!
Amazing!
The customer service was top notch, which is really important for a good aircraft model store. Their collection is amazing, with international shipping with all fees paid so you have no extra fees at delivery. Highly recommend
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
Thank you for the lovely review, it means a lot to a small team like ours. We’re glad you had a smooth experience and enjoyed browsing our collection. Looking forward to your next visit!
Outstanding service.
I have only recently started doing business with Aircraft Model Store (AMS). Their website is detailed and easy to use. I have placed two orders so far and on both occassions the service was quick and professional. Delivery took approx a week to my door (in South Africa), using UPS, which is very fast compaired to what I'm used to. The aircraft models were from various manufacturers and their quality and features are as expected from the manufacturers. Overall experience with AMS, from order to delivery, was outstanding!
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
That’s fantastic to hear, thank you for your support. We’re really glad the website, delivery, and models all met your expectations. Shipping worldwide quickly and safely is something we always aim for, so it’s great to know it made a difference.
All good excellent quality items
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
Thanks so much, really glad you’re happy with the quality.
JET2 B752 G-LSAI
As with my previous acquisition Jet2 B752 G-LSAI is an aircraft that I have personally flown on. It's also a reminder of JET2s last B752 to be retired. The service from AMS was again outstanding.
6. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
Brilliant choice, and even better with that personal memory attached! Thanks so much for your continued support 😊
Excellent customer service
Excellent customer service from Jeffrey! Model arrived with a missing part, however easily sorted and a replacement arrived in days. Easy to deal with. Would highly recommend!
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
Thanks so much for your kind words, we really appreciate it! 😊 I’ll be sure to pass this on to Jeffrey, he’ll be delighted to hear it. Glad we could get everything sorted quickly for you!
Experiencia AMS
Nunca he tenido algún problema con mis compras. Tienen modelos a precio razonable, excelente atención y por sobre todo muy buena comunicación.
Totalmente recomendables ¡¡
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
We appreciate your feedback, thank you! Delighted to hear everything has gone smoothly with your orders. Looking forward to serving you again!
Recently ordered a B1-B Lancer model
Recently ordered a B1-B Lancer model. Came on time and safely. I have ordered from this website before they are very reliable quick dispatch times and good prices on products. I’ll highly recommend this website to any model collector!
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
Thank you for coming back to us again! We’re glad you’re happy with the service and that your model arrived in perfect condition.
Great service …
Great service easy to order delivery was quick model was of high standard which I would expect from Gemini models. Price was very reasonable definitely would buy from AMS again
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
Thanks for your support, it means a lot to our small team 😊 Delighted you’re happy with the model and service, we look forward to your next order!
Very happy with my recent Gemini200…
Very happy with my recent Gemini200 A380 orders, brilliant service with excellent friendly communications. Will be a returning customer for sure 🙂✈️
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
We’re really glad you’re happy with your Gemini200 A380s, and we’ll be here when you’re ready for the next one ✈️
Easy to use website
Easy to use website and speed of delivery.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
Appreciate your feedback 😊 Great to hear everything was smooth and speedy!
Svar fra Aircraft Model Store
Much appreciated. Fast delivery is what we aim for, so great to hear!
Excellent product
Excellent product, excellent website, and the delivery process was brilliant too. Strongly recommend the Aircraft Model Store.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
Brilliant to hear you’re happy with everything, thanks so much for taking the time to share!
Customer suppert review
Great page and even better customer support, they replied within 12 hours, quichest I've ever seen.
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aircraft Model Store
We really appreciate your feedback, glad we could help quickly!
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