Aimpuzzle Anmeldelser 

Puzzles minables, tailles bien plus petites que ce qui est promis, images imprimées avec une très mauvaise résolution, pièces cassées, envoyé dans un sachet et pas dans une boite, SAV de mauvaise foie.
Une belle arnaque

SAV déjà contacté, sa réponse? "tout est normal"

This is the second time I purchased puzzles from your company , I order 3 weeks before Christmas they arrived on Jan 5. They were to be Christmas presents. They also had such a tiny images, some are even so blurry that you can’t see the colors or details of the design. The first time I ordered they came in a bag with a card attached showing the image it was small, but the puzzle was well done and I enjoyed working it. This time the puzzles arrived in boxes … my first thought was great but the boxes were sealed in plastic wrap with no image on the box to tell me which puzzle was inside. No numbers on box to identify which puzzle was inside each box , I ordered nine different puzzles.. I had to unseal each box, inside each box was a bag that had the puzzle pieces in it. Attach to bag was a small…. tiny image of the puzzle all were unreadable and blurred . I’ve tried to contact your company with no luck and no response. VERY UNHAPPY !

If you're looking for a gift with an "ontime" delivery, this aimpuzzle company is unreliable. Four weeks after I placed my order, I still had not received any shipping info from their customer service dept. When the charge appeared on my credit card statement, I let customer service know I was going to dispute the charge. Why should I pay for something I never received? Only then, did they send me 2 tracking numbers. The puzzles were finally delivered 4 weeks after the order was placed, but did not make it in time for Christmas!

I love these puzzles. I’ve ordered two small ones. Delivered in a timely manner. My only complaint is the image is ridiculously small, less than 2”x2” and they were blurry and not the correct colors. It was more difficult to do the puzzle without a useable image, but still doable. Just expect a challenge!

It took too long for me to get them and I had to send a screenshot of my order when I asked them about it but I finally got them and they are actually very nice so the only reason I got a three-star is because it took so long

My puzzle never came due to an “insufficient address”, despite the fact the address on the order is correct (after multiple weeks delay). Also, the tracking number is unknown to USPS!!

These puzzles are not only beautiful they are delight to put together. I have bought many of these puzzles for my daughter who has anxiety…they have brought her much joy…..thank you

Always start on a good note. I love the irregularity with the individual puzzle pieces. Makes putting this puzzle together much more fun than regular puzzles. I had a very enjoyable experience with that. On the opposite side of that coin, I’m glad I got this while it was on sale. The puzzle is quite small compared to what is advertised on the website, which was very disappointing. The actual print is a very beautiful design, but it is unfortunately not consistent, where a full 1/6th of the puzzle looks faded compared to the rest, almost like the printer was running out of ink

If you like a challenge and pretty puzzles these are for you. Not your run of the mill pieces and there are lots of fun animal shapes in each one. Each is unique and knowing how to assemble it isn't as simple as you'd think. These make a great gift.

If I could give zero stars I would. At least I got the gift of this puzzle but it’s USELESS. DO NOT BUY OR GIFT. BEWARE - sends broken puzzles and doesn’t do anything about it. I’ve never posted to complain about a company but this is FRUAD so I feel I need to warn as many as possible. Got as a gift and it came with 10+ broken pieces. Support sent me a code (3 times but none worked) for $5 off a new one. I don’t want $5 off a new broken puzzle. Make sure to read other comments and reviews.
I have lots of images - shared some on their Facebook page.

I can’t respond to aimpuzzles comment, but I have been talking to support via that email for 3 weeks and NO THEY WILL NOT HELP. They will give you $5, though have tried three times to give me that via a code and it never worked. That said I don’t want $5 to then spend another $25 for another broken puzzle. And they obviously didn’t even read my above review that says support will not help!!

I ordered a puzzle on December 7 as a Christmas present for my sister. She has not yet received it and tracking indicates it's in the initial stages of shipping. Today's date is December 27. I will think twice before ordering from your company again.

I placed a big order in November. They created a shipping sticker thru USPS but USPS never received the package. I have contacted them and they said that it was delivered. That is a lie confirmed by the USPS.
And of course they have my money. I know that Christmas is a tough season to get inventory out on time. I have other items from other companies that were unable to fulfill orders but this is the only company that lied to me.

I ordered 3 large puzzles on Dec 6th hoping to receive them in time for Christmas gifts. Christmas was yesterday and I have not received them.

I am very dissatisfied, ordered November 30th and it says it was shipped December 2nd. No shipping updates since December 9th…where is my order?? It is now December 23rd and I have still not received the puzzles I ordered. These were to be Christmas gifts and now I’m stuck trying to figure something else out. Very unimpressed.
Update it is now January 11th and just received my order. First off the boxes are not labeled, have to take plastic off to see what puzzle is what. I put the small puzzle together (since I couldn’t give as Christmas gift). It’s supposed to be about 120 pieces however it’s only 70ish. And 9”x4” at best. Was ok to do but took only 45 minutes by myself to complete. The finished puzzle is nice though. I would suggest printing a picture of your puzzle off from the website since the one inside the box is so tiny you can’t see the details.(3”x2”)
In summary took too long to get, not as many pieces as advertised and way smaller than I envisioned. Would be helpful to have a actual size of puzzle listed.

I have been buying puzzles from Aim since COVID, for something to do. I have now purchased about 20 or so of them and given many out as gifts. I have glued them and put them up in my camper, mounted them on wood and put them up in my office at work, and even polyurethaned a couple of them to varnished doors in my house. I have gotten many compliments on these puzzles, an now my friends buy them too.

Well. Where to begin.
I have only just discovered Aimpuzzle and feel like I have been missing out my whole life.
Your puzzles are just the most beautiful, most intricate,most delightful and most joy invoking when actually completing all the krazy shapes and oh so vibrant coloured puzzle!!!
Just Joy! Joy! Joy!
If your a puzzle person, these kick butt on the cardboard type puzzles. These babies are wood no less!!!
I started with buying small and medium.
Then I wanted one on each size of, my favourite, the stretching cat! And who can stop at just one?!? Crikey, you pay postage. May as well get a few more....?!? Don't ask. Needless to say, all family and friends are getting one... maybe two, come Christmas time!?!
Thanks Aimpuzzle for the most incredible product.
Buy now. I promise, you will not be disappointed.

The puzzles are xmas presents bit we done one earlier it was a great challenge but great fun recommend to anyone

My package arrived earlier than I expected at this of the year; Came in neat little box & jigsaw pieces were in excellent condition. Didn't find it hard to work out. I would buy another one again.

Ordered puzzles with the largest pieces available for an elderly grandmother’s gift. Received the smallest puzzles they sell but paid for the largest. No credit given. Took forever to arrive. No pictures to reference and pieces so small intended recipient cannot pick up or place the tiny pieces. A waste of $75.00 and my time. Find somewhere else to shop and save yourself the frustration.

I ordered a large Phoenix puzzle intended to be a gift. What I received was a tiny box with no reference picture. Unless I open it myself, I have no idea what has been received. If I open the box I cannot give it as a gift. Customer service has been absolutely useless. Don't waste your money, go with a better distributor.

Aimpuzzle has responded saying that I should contact customer service and they'll help. No, they won't. They have offered a voucher for future purchases. Believe me, I will not be buying from them again! The process of getting a refund is an absolute joke, unbelievable hoops that would cost me more than the actual piece of garbage that they sent me. SCAM!