Downgrading due to bugs
I previously rated this product as 5 star. But the product is vary buggy and leaves artifacts in DNG files. Also the DNGs when imported into LRC turn green!

Svar fra Aiarty
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I previously rated this product as 5 star. But the product is vary buggy and leaves artifacts in DNG files. Also the DNGs when imported into LRC turn green!

Svar fra Aiarty
Softwareproblem wurden nach Rücksprache mit dem Support gelöst.
Good program, I am really happy with it!
Image Enhancer
The app does a really great job. The customer service is excellent and they respond in a timely manner to any problem you may have. It’s better than any other app on the market.
Not worthwhile. I used the trial version before forking out € 75,- (and that is yearly!) and imported a photo with a small file size of 4 mb. The process exists of several steps/choices and after every step I had to wait about 15 to 20 minutes, looking at an hour glass and the recurring line "waiting for interference". All in all it took me more than an hour to produce a 2 x upscaled photo. Since this was a trial version I have no reference number, as requested by Aiarty. The quality of the upscaled picture was very good though, but with such slow processing times it's not workable for me.

Svar fra Aiarty
Der Support hat sich um mein Anliegen gekümmert =]

Svar fra Aiarty
Sono un appassionato di ritocco fotografico e video, lavoro col software Aiarty Image Enhancer che trovo fantastico ed eccezzionale per i risultati che si ottengono. Devo dire che le persone che lavorano per questa azienda sono pure fantastiche dato che su mia richiesta, mi hanno fatto dono delle licenze dei vari software che producono lasciandomi veramente stupito dalla loro prontezza nel rispondermi e accoglienza nei miei confronti. Grazie Aiarty.
très bonne efficacité pour répondre à mon problème
This worked brilliantly! I am very impressed. I have tried many background removers, and this one surpasses all of them.
On 22 Dec, the upgrade failed to execute on my Mac Studio. I emailed support at 17.47 with details.
At 03.43 UK time 23 Dec, they asked me to upload and send the failure log.
Sent at 09.05 23 Dec.
10.30 23 Dec, advised that support had found the fault, corrected it, and gave me a new download link.
Within minutes, I was again upgrading early 1900's black and white family photos for inclusion in my Family Tree.
Thanks to a very quick response, I was able to continue my holiday computer plans with my Family Tree.
There was an issue with the Mac version of the image enhancer 3.0 when I purchased and downloaded it, and when I reported it, they got right on it and fixed the issue within a day or two. No hesitation.
GREAT customer service! (The new version is fantastic by the way).
I had a problem registering the program but the great support team helped me with good and quick advice. Next I had problems with the program itself not working, again the team could help. Had not much time to test the program, but what I could test by now exceeds my expectations!
Probleme mit der Registrierung einer Gratisversion wurden vom Kundenservice sehr schnell und erfolgreich gelöst. Einfach perfekt.
I had a problem registering the program but the company helped me througout with good advice everytime i wrote to them. It is a real good support team. Niw I am ready to start enjiying the program
I have been looking for a more affordable app for sharpening blurry photos (Topaz costs $200!) and this one is it! It works best with photos that are slightly to somewhat blurry (but not extremely blurry). You just upload it and hit run and it does the work for you, within a few seconds, and you can compare the before and after. I was amazed at how well it works! The option for sharpening blurry photos is a gamechanger for me.
Initial problems but customer services sorted it
All up and running now
Many Thanks
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.