Overall, I find your services satisfactory. Your awesome website and mobile app, plus your quick and effective resolutions of the few tickets I raised earned your team the five stars rating fro... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I got my Afri points when I made referral and I would recommend everyone to use this platform to change and send money. The customer service is fast and amazing. Thank you Africhange!!!
Selskapet har svart
My experience with the app has been bad so far with this Africhange, I transferred money from my bank to the app since Saturday but the money took untill this morning to be deposited after several com... Vis mer
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I initially was unimpressed with the help I was rendered by the in app agents, however, the customer service followed up via email and has been super helpful and supportive. I use Africhange alm... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Send money globally, fast and secure
Skrevet av virksomheten
- Join thousands choosing Africhange today, transfers made easy.
- Send money across borders with speed, ease, and confidence using Africhange. Enjoy smooth, reliable transfers designed for your everyday needs, whether supporting loved ones or making important payments. With competitive rates and a seamless experience, moving your money is simple. Join thousands who trust Africhange for fast, dependable global transfers that work.
Refer and Earn!!!
Turn your transfers in rewards
Join thousands earning rewards with Afripoints, get more value on every transaction
Kontaktopplysninger
3,9
Bra
691 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Unfairness to issue a day only flash discount on Naira exchange rate.
Should give a heads-up for a day surprise discount so everyone could participate (referring to your August 31st 2026 Naira discount....unfair!
1. september 2026
Svar fra africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly. We’d love the chance to make this right. Thanks
My money was stuck for 2 days on your…
Africhange always look out for their customer whenever a complaint is laid and provide resolution that matches the complaints. Thanks for your timely resolution.
22. august 2026
Svar fra africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has emailed your registered email address to assist you directly and provide more information. We’d love the chance to make this right. Thanks.
Svar fra africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
You team are excellent personel
You team are excellent personel. They are quick to respond to my questions and give me solution to my request on time.
22. august 2026
Svar fra africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Svar fra africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Svar fra africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly. We’d love the chance to make this right. Thanks
Svar fra africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Good service and nice customer service
Nice customer service, good response and friendly apps
18. august 2026
Svar fra africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Always available and instant feed back
Always available and instant feed back
THUMP.UP
18. august 2026
Svar fra africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
No solution to my enquiry...I asked for…
No solution to my enquiry...I asked for the conversion amount I sent...This was not provided with reason due to companies policy and I asked for the rate at least. Still was not provided. Why can't I know the conversion rate used at that time.
17. august 2026
Svar fra africhange.com
Hello,
I am sorry about your experience.
We’re unable to provide our customers' transaction details to a third party. This is in compliance with data protection laws.
Kindly ask the registered user to reach out to us or emmanuel@africhange.com, account manager for inquiries about their transactions, and information will be provided immediately.
We’d love the chance to make this right. Thanks
Hi to be very honest I'm so happy with…
Hi to be very honest I'm so happy with Africhange, because there was a i tried sending money to Nigeria, the money is out of my bank but couldn't get to final destination, i reached out to the management team, without waisting time the resollved the issue and the money got to the destination, they also called and emailed me, apologize for the inconveniences and resolved the issue, thanks
17. august 2026
Svar fra africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
They stressed me too much
They stressed me too much. Asked for too much informations. They also too so long to verify. Customer service was very bad
16. august 2026
Svar fra africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has emailed your registered email address to assist you directly and provide more information. We’d love the chance to make this right. Thanks.
quick response to issues raised
16. august 2026
Svar fra africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Svar fra africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Stressful uploading my means of id.
21. august 2026
Svar fra africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email to your registered email address to assist you directly. We’d love the chance to make this right. Thanks.
Quick response to my question and…
Quick response to my question and useful answer to the query
22. august 2026
Svar fra africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Quick response to questions and…
Quick response to questions and immediate deposit to account.
15. august 2026
Svar fra africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Not impressed with the customer service…
Great service; my concerns have been resolved. Thank you.
20. august 2026
Svar fra africhange.com
Hello,
We’re really sorry to hear about your experience.
Kindly be informed that there was no glitch. Your account manager has sent you an email to your registered email address to assist you and provide support directly.
Thanks.
Improve your turn around time for…
Improve your turn around time for quicker resolution of complaints
21. august 2026
Svar fra africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly. We’d love the chance to make this right. Thanks
Discrepancies between Help Centre and app
I recently left a 5-star review for your services on August 13, 2026. However, I am here to seek clarification regarding the terms of your new customer discount. My 1st transfer was $2000. When I previously chatted with your customer service representative, Mr. O, on my 2nd transfer, I specifically asked if the $3,000 CAD limit for the new customer rate applied to each transfer 3 times, or if it was a cumulative total. I was given the impression that the limit applied to cumulative total. I was informed that I could only send an additional $1,000 at the discounted rate.
I discovered this morning that a friend of mine was able to process three separate transfers of $3,000 CAD each using the new customer rate. This suggests a significant discrepancy between the information provided by your Help Centre and the actual application of the discounted rate (on the app). Because of this guidance, I feel I have missed the opportunity to transfer $5,000 CAD at the promotional rate. Could a supervisor please explain this discrepancy and let me know if there is any way to rectify this? I would have sent this directly to Africhange but wary of a runaround by your Customer Service.
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra africhange.com
Hello,
Kindly send a message to your account manager via email, emmanuel@africhange.com to get more information and assistance directly.
You can also find the terms & Conditions on the rate calculator before login or visit the page here: https://africhange.com/promo-rates
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.