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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Dear Customer,
Thank you for taking the time to share your concerns with us. We are truly sorry to hear about the experience you described and understand how disappointing it can be when the results do not meet your expectations after such a long period of play.
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Изключително съм разочарован от AdmiralBet. Вече веднъж бях преминал верификация на самоличността, но при опит за теглене на сумата от 1000 евро заявката ми беше отхвърлена и след 2–3 часа отново беше поискан нов процес на идентификация.
Освен това започнаха да изискват допълнителни документи като битови сметки (ток, вода и т.н.) или удостоверение от общината. Това значително усложнява процеса и създава впечатление за умишлено забавяне на изплащането.
Аз съм на 18–19 години и е нереалистично да имам сметки на мое име, тъй като живея с родителите си. Когато обясних това, ми беше казано да предоставя документ от общината. В сравнение с други сайтове като Winbet и Inbet, където не се изискват такива допълнителни документи, тук процесът е значително по-сложен.
Моят приятел също е играл на тази платформа и при него не са били изисквани подобни документи. Всичко това създава силно съмнение и впечатление за несправедливо отношение към клиентите и затрудняване на тегленията на сумата от 1000 евро.
Очаквам реално решение и ясно обяснение на ситуацията, а не допълнителни забавяния.
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Dear Customer,
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Excellent service, prompt assistance with registration and deposits. A good variety games
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Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
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