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Avoid at All Costs – My £24,000 Mistake with Ad Clients

I invested £24,000 into Ad Clients’ Expansion Program / Coaching Mastermind with the promise that it would help scale my business. It turned out to be one of the worst business decisions I’ve ever made.

On the sales call, I was promised direct and unlimited access to John Pemberty by phone whenever I needed help – something that never happened. I was very clear that I did not want a program where I just watched training videos and implemented things myself. I specifically said that’s not scaling a business – that’s just doing more work in the business. I was assured this wasn’t the case. Yet, from the very beginning, I was directed to watch pre-recorded videos, even from a lower-tier program that costs far less than what I paid for.

There was no tailored strategy. Everyone was pushed into the exact same “webinar funnel” approach, regardless of their business model. I run a recruitment agency helping students go to university – webinars made no sense for my niche. After six months of wasted time, money, and energy, they finally admitted the strategy wasn’t relevant for me and suggested a VSL funnel instead. At that point, half the program was gone with zero results.

This was sold to me as a high-level expansion program, but it was nothing more than recycled content, generic advice, and broken promises. The “coaching” was minimal, there was no personalised support, and accountability was completely lacking. The contract is written in a way that lets them promise whatever they want on sales calls, then hide behind fine print when you hold them to account.

I lost £24,000 and a year of my time. If you’re considering working with this company – don’t. It’s a cookie-cutter program dressed up as a premium mastermind. I would strongly advise anyone to stay away.

To reply on your own comment:

As a client, you've given me "homework" to do from a low tier program. Instead of telling me from the beginning that "Hey, you need to do the low tier program first" you've decided to take my money, and then tell me that before the scaling part I need to do the low tier program first, while I was paying for a different service.

On this one, you've done a deservice to me.

With regards to implementing it, even your management agreed that the webinar funnel is not suitable for my business model, and she did that 6 months into the program.

I've paid for a scaling program, or at least this is what you guys advertised, and instead I was asked to run webinars myself, to run the ads myself, and do everything myself.

Nothing described above is related to scaling a business.

I've got no return on my investment from you and I decided not to invest my time, as I would have lost that too.

After a hopefull start and an initial good reception with decent coaching, my program never came to fruition, it cost me over $7000, $6000 for the program and hundreds of dollars for other software subscriptions and ads and never even got one call, let alone a sale or any profit.

They assigned me a coach who barely responded, promised things he sometimes just didn't do, never checked in with me and only did the mandatory monthly calls. After three months the coach as well as an 'Ad expert' suddenly disappeared and only after I complained they extended the coaching.

I spent hours and hours designing a webinar and shooting ads and nothing ever worked. Ads they approved got some clicks and very few conversions. The webinar they said should be a success never led to a call, let alone a sale.

They promised me during the sale I would be 'taken by the hand' through every single step and that they would 'kick me up my butt', but it never happened. You get access to prerecorded videos that are good to set up a structure, but after I launched it was six weeks of wasting money on YouTube Ads.

They welcome you in the beginning, but once you're in access or coaching gets more and more difficult to access. If you want to talk to a coach good chance you have to wait for a week, they barely respond on Slack, during group calls you have to wait for half an hour for a few minutes of attention and when success doesn't come there nobody takes proactive action. The program is non-refundable, so as soon as you're in they have your money and no chance you ever get anything back.

If you already have a business up and running I'm sure it will work for you, if you have zero experience and still working on what you actually want it's a dangerous risk that you take and in my case cost me a lot of money that I never got back.

The team is really professional on every level - customer understanding and analysis, clean on-boarding process and seamless UI/UX/technical backed experience.

Looking for another chance to collaborate with them on a deeper level to achieve bigger goals.

I have to return here and leave my honest review of my experience with ad clients, I feel like I wasted £7000 plus. Here’s why… I started to build a webinar that took weeks and hours of refinement, when I needed support (at weekends as I was working a 9-5 at the same time) I was told there is no support on weekends and I can submit questions. This was impossible and unreasonable for the high ticket I paid. The idea of support is you sat on a zoom call for a long period of time (once a week on a Wednesday) waiting for one person to manually answer and review every person on that call. Very slow and clunky for £7000. Impossible to gain any real traction. The follow up was shocking. Actually zero until I complained, nobody had any idea where my progress was or if I had actually had any sort of result whatsoever. They then offered me a chance to work with them and do It all again for another time period which was undesirable after I complained. I had already over spent the money to build my company for this massive high ticket (they also don’t tell you the payments are considerably higher by not including big vat percentages on at the front end which just appear as they send you the first invoice so actually came in more like 8k. I had a half baked webinar after months of slow support and struggling, a massive ad spend on YouTube ads and couldn’t continue. They will say they offered to work with me which is a rubbish guarantee after an undesirable experience and pumping massive amounts of money and faith into them, it’s the last thing you want to do as you’ve already seen how it’s gone previously. I had no choice but to pivot and do something more cost effective with proper support. They just basically did the bare minimum, went totally silent and had no duty of care to someone who invested £8000 plus into their venture. Also to be noted that once your initial time period is over, they even retract the zoom call recordings with the ‘advice and support’ that you paid £7000 for, a couple of zoom call recordings. I paid $12 for things that earned me £5000 within a day. This is overpriced massively underdelivering. This is just honest and I’m sure the company would value my feedback. Just to pre empt any replies my name is Gareth Bishop and I did purchase this package I have the receipts for the thousands that didn’t benefit me or my family in the slightest. Iraklis was my manager and he was a lovely guy which is nice but business wise this thing didn’t work. If you guys do see this and would like to offer me something to make this right I would be the first to share that publicly with gratitude. The webinar sequence was ineffective, overpriced and under supported. It’s been a could of years granted but after seeing loads of marketing fly into my inbox it’s only right I share what actually happened to me. With love. My email is info at miracleworld dot co dot uk (couldn’t add the actual characters in here. I honestly don’t expect to hear anything back but it would be morally right that I did. Thank you

This is a great company with sincere and knowledgeable people able to help in all aspects of setting up and managing the funnel. The only reason I gave it four stars is because I don't think it's well suited for people like me who were starting from scratch with no existing market. So, everything took much longer to do.

I contacted Jon regarding my coaching idea and was placed on numerous calls with his right hand man (Justin) after discussing all of the details of my idea and creating the avatar I was accepted to go into the programme. Although it was around £15000 I thought it would be worth it if meant changing my financial circumstances. Then all of a sudden no contact. Through my own due diligence I found out they had stolen and developed my idea!! My coaching idea was/is very unique brought about by my own circumstances and experience. I spent a lot of time on it as well as money so to have my idea ripped off by a self confessed millionaire is despicable. You have people with great ideas that come to you for help as to change their lives for the better and you take their ideas and develop them yourself for financial gain. I won’t be letting this go. It’s amazing what you can find out using companies house. Beware people. Make him sign a NDA before discussing your ideas with him and his team.

Great Experience... Good team. I can say that my account manager Lauren and the team at AdClient like Andrew, Pete, Jordan and Janice - The ones that I worked with are just genuine people..

As I can imagine that many of you maybe looking for some insights as you probably seen Jon's content online and are wondering what the behind the scene at the Elite program is going to be like.

I can say The Behind The Scene has been great.. Lots of hand holding involved from the team ,and you will not feel alone in the journey.

I honestly could not be any happier with the decision I made to procure coaching support from the AdClients team! Words truly can't express how amazing they are as people, how professional they are, how competent they are, how superb their training material is, and how excellent all of their reviews-and-refinements are to developed products. I am being 100% serious, this team is the best! I have zero regrets for the investment I made to obtain their support. And I am 100% that the ROI for that investment will far surpass anything I could have imagined. So excited and pleased with this entire team and their process. Highly recommended. 10/10. Off the charts amazing opportunity that you should not pass up on if you truly want to get your best product to market.

Level of support is great. Everything is broken down into bite-size chunks and steps in a really systematic way which is easier to follow. All of the team so far have been really personable and friendly. The feedback they’ve given to me on all of the work I’ve submitted has been Really practicable and useful.

Working with AdClients has been nothing short of incredible—this is truly the place to be. From the very beginning, the level of support, expertise, and genuine care has been unmatched. The team has helped me refine my ideas and transform my process into something not just promising but truly set up for long-term success. Every step of the way, I’ve felt guided, challenged, and empowered to think bigger and execute better.

This journey has been a personal one too. I’m also evolving into a better “businessman” and person.

Adclients it’s the ultimate game-changer!!!

I wanted to be able to construct and host professional webinars that get in front of my ideal client. What I learned with Adclients was a full package, taught by a team who are not only experts in their field but they know how to teach you what you need to know.
My own back ground is coaching & assessing professional competency and L&D quality assurance and these guys are second to none.

I was looking for a turn-key solution to launch my coaching business and ADClients was pure gold. Their system is second to none. It covers everything you need to execute your program from start to finish. The support I’ve received from the team so far has been extremely professional and prompt. I love the built-in accountability they provide to keep me on track. They are so good that I advised two other coaches to use them. Thanks AdClients

This company is so rigid and unreasonable. I canceled my purchase and waiting for the refund.

In this case, I just need to get one piece of the product earlier, as I need it to handle clients sooner. This piece of the product is scheduled to be released in about 10 working days.

But, it rejected my very reasonable request to the point that I felt that this company is super crude, has a deep sense of disrespect, and has a strong sense of arrogance.

It is shocking that this company just can not sense that its client need help and just need a little bit of flexibility. It is truly shocking!

Another thing is extremely irritating - they also did not explain their decision.

Very rude, rigid, and dictative!

I will never want to deal with a company acting like a dictator - way above its clients without any ability to listen to them.

****Additional comments on the Company's Response:

The company's response again showed the rigidness and arrogance. I paid for the program. As I have few clients' conversations ahead of the date of release, I requested to get certain information earlier.

How does this request is unfair to other clients, who likely do not have a similar situation?

The real issue is this company's arrogance. The company does not care about its client's specific needs. It above its clients.

As for the personal attack, it is really low. I am proudly say that again: "I paid for the program. Can I get part of the info a littler earlier?" I was shocked the answer was an immediately no. So, I asked again: "Did I pay for it?"

The personal attack on the above statement was really sad!

I first met Jon online and attended AdClients Bootcamp in 2/2024. I instantly connected with what he spoke about and how this marketing system matched my 'lifestyle.' Lifestyle was the keyword for me. The idea of an automated webinar working for me was exciting and I wanted that result. I was very clear that I needed more support so I am currently participating in their 90-day program. The consistent direction and support I am receiving has been AMAZING! Bringing the AdClients coaching experience shines a specific light on what I am creating so I can fine tune my webinar for the most successful results possible... and that wouldn't have happened with just me even doing my best and trying to learn on the Google or YouTube campus. I look forward to what is truly possible once I launch and the results I KNOW that are coming my way!

I've been a fan of Jon Penberthy and AdClients for a few years now, and everyone there seems so happy, chilled, and motivated. Every point of contact I’ve had has exceeded my expectations. The quality and integrity of the people providing the training is excellent and I believe the quality, content and delivery of what these guys know (and all seem pretty passionate about sharing) is going to get me to where I need to be, in the shortest possible time. I think these guys, together with their fantastic software platform, ‘Funnelr’ are going to be the force to be reckoned with in this space in years to come. In a world where it’s hard to ‘pick the diamonds from the digital dust’ these guys are shining brightly. Keep up the good work!

REVIEW OF ADCLIENTS.COM: Highly professional in all phone and email communications; Completely committed to their client's success; genuinely passionate about their product and their successful clients can demonstrate this.

Adclients undersells but over delivers. They do everything they say they can do & so much more, with a high level of professionalism and a brilliant team supporting their clients. You'll get out what you put in DOES NOT apply here. The team on every level are friendly, as well as experts in their areas of expertise, so easily help you fine tune your idea to create a masterpiece. Love working with them.

AdClients provides a lot of value for the price...they're sharing a ton of detail on how to get it done, step by step. I totally disagree with the review below titled "don't deal with them"...sounds like a jealous competitor. It would take a ton of time to pull all this together for yourself and be highly stressful because of uncertainty. AdClients builds your confidence in taking the next steps they provide that you would not have if doing it alone. They're providing a solid service of funnel building information...especially for those who know they're craft but don't know or dislike "marketing".
Given the nature of activities, some of the content gets "outdated" (such as procedural steps to follow with various online tools or pricing). They do work at keeping things updated and are responsive to things brought to their attention.
It would have taken forever to get this all lined up on my own...well worth the spend and savings of time.
Just make sure you have the time and ready to invest it in your business when you decide to move forward!

I have been following Jon Penberthy for a few years and I thought I knew what to expect from the program I signed up for, but I found the quality of service in every department above and beyond my expectations. It is an exceptional company and beginning with brilliancy of the content to the organization of the program and phenomenal quality of delivery, I am delighted that I joined.

Working with Ad Clients has been a game-changer for me. The marketing support for my course has been nothing short of transformational. The team’s hands-on approach and exceptional support have exceeded all my expectations. Their top-notch experience and dedication are evident in every interaction. I can't imagine achieving this level of quality without them. They've put together an incredible team that's always available to help, making my experience truly empowering.
If you're considering working with Jon and his team, go for it—you won't regret it. This has been the best investment in my online course and business-building journey. Thank you, Ad Clients team, for your support and hard work!