It was all due to the Assistant called Laali, otherwise the appointment would have been very much as any other. I have been using this opticians at John lewis in Milton Keynes for several years, as do... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I knew I needed glasses my eyesight had been deteriorating for a couple of years, I was somewhat apprehensive to say the least. The team did a great job with my eye tests very thorough. The sales and... Vis mer
I have had the best experience and paying monthly payments helps me better financially with not having to pay out a large sum upfront cost. I have recommend to family and they have also done the payme... Vis mer
I have been with Vision express for years, they are reliable and very good, lam so pleased with Adaro plan, helping to pay the loan,it's helps to spread the cost than paying off at once, also it's c... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Adaro Optics are the market leading provider of SaaS to Optical Retailers and their customers. Experts in glasses, contact lens and audiology subscriptions, with our first to market platform, providing flexibility, convenience and payment management. We’re revolutionising the optical industry, helping drive business through subscription and e-commerce ordering
Kontaktopplysninger
Adaro Optics Ltd, Oakleigh House, Pattenden Lane, Marden, TN12 9QJ, Kent, Storbritannia
- 01622 833075
- sales@adaro.net
- adaro.net
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Best way to purchase spectacles
Very simple stress free process
Excellent service at Vision Express Wakefield
I received excellent service at Vision Express. The team there are excellent particularly Jeanette who helped me choose an impressive payment plan.
Was easy to understand and very useful…
Was easy to understand and very useful 5 stars all the way 😊
Easy and straightforward
Easy and straightforward
Lady was very helpful and explained…
Lady was very helpful and explained everything
price and service are good both
location and service are good, staffs are friendly
The staff make you feel relaxed and the…
The staff make you feel relaxed and the service is absolutely excellent can't fault it and the value for money deals are brilliant I totally recommend vision express
Satisfied.
Was satisfied with the service I got.
Michelle
Excellent staff and customer service,karen was very efficient and profesional,outstanding service.
Dishonest and Dishonourable
Dishonest, CANNOT be trusted! I contacted them in July to notify them that my husband had died in June, I was told that the debt would be written off, once I sent a copy of the Death Certificate, of which I did, and they returned it. However, they STILL continue to take payments! I can understand possibly 1 month (August) as it may have been too late to stop the payment, however they have also taken for September. Why are companies able to ‘keep their word’, but others like Adaro do not. As if bereaved next of kin are not suffering enough. Far from reputable!

Svar fra Adaro Optics
Spectacles are an expensive purchase
Spectacles are an expensive purchase. This is a more affordable way of buying them.
Very knowledgeable staff and very good…
Very knowledgeable staff and very good service
Jack was really good and very patient…
Jack was really good and very patient with me to choose my pair of glasses, I had a great experience. Thanks again
Vision Express credit terms unclear and unfavourable
Communication for the Vision Express plan is totally unclear and appears to be punitive to the customer. I exchanged my glasses and was advised in store that the difference in price would reduce the monthly payment but Adaro contacted me with a direct debit change notice that hadn't adjusted any of the terms. Upon querying, they advised they would be shortening the term rather than the monthly payment, despite the store advice. But the first email from Adaro upon taking out the plan states that if you pay off the loan early, you no longer retain any of the plan benefits. Lose-lose for the customer if you change your mind, unless you cancel completely. Do not recommend.

Svar fra Adaro Optics
Staff were friendly
Staff were friendly and didn't rush the process. They were experienced and wanted to help.
Outstanding customer service.
The whole process was painless
The whole process was painless, efficient and excellent value.
Staff were excellent throughout
Staff were excellent throughout. I’ve only took delivery of the glasses yesterday but my initial reaction is very positive.
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