Emma is fantastic and always manages activities which our son enjoys, always comes out happy and excited. She properly understands him and he feels settled to be himself around her. Jack does a gre... Vis mer
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Se hva andre synes
My daughter has absolutely loved her swimming lessons and has grown so much confidence in the water! I'm so glad we chose to do the lessons and hope to do more in the future.
⭐⭐⭐⭐⭐ Fantastic experience with ActiveMe 360 ActiveMe 360 runs sessions at my daughter’s school, and she absolutely loves it. She attends every day and even goes during the holiday club, which say... Vis mer
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Everyone at the after school club at Bassett Green are very helpful and nice. Sam Morris, Sam, Christian they are all very nice. Only feedback is regarding the cancellation policies since it is not al... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Welcome to ActiveMe 360. Our mission is to change lives by improving health and wellbeing using the power of physical activity, sport and education. Our Active Holiday camps are a great way to keep children and young people active during the school holidays. High Quality, Affordable & Active Childcare, there when you need us. With an emphasis on supporting and improving physical, mental and social development and wellbeing, Active Holidays offers the perfect setting for children who love sport and staying active! Our camps are the best place to try new activities, make new friends & most importantly – have fun.
Kontaktopplysninger
ActiveMe 360, SO50 7HD, Winchester Road, Fair Oak, Storbritannia
- 02382 511844
- Hello@activeme360.com
- activeme360.com
4,9
Enestående
211 anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Kids absolutely luv this club!
Kids absolutely luv this club. Great value ( bonus sibling discount!) and staff are fab. Special shout out to all the staff at Toynbee
20. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hello, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We hope to welcome you back to our Toynbee camp again soon.
Best wishes
ActiveMe 360
Fun for for the kids
Fun for for the kids. Keeping them well entertained with loads of activities and
attentions to every child. Big thanks to Sam and the team.
20. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hello Paun, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We hope to welcome you back to our Toynbee camp again soon.
Best wishes
ActiveMe 360
Great experience
I've enrolled both my kids (aged 10 and 4) into the camp. They absolutely love the experience. Sam (mini campers trainer) has such a positive vibe and enjoys his role training the little ones. Dance coach Amy has been teaching great moves. Aaron (camp lead) is really quick in responding to our questions. Thank you all for all your enthusiasm and energies in organizing this camp!
17. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hello Josey, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We’re so pleased to hear your child enjoyed our mini camper programme and our 3SIXTYDance programme. We will be sure to pass your positive praise onto our team.
We hope to welcome you back to our Toynbee camp again soon.
Best wishes
ActiveMe 360
The variety and nutrition of food…
The variety and nutrition of food offered for snack and breakfast is poor - white bread, low fibre cereals and always white wraps with jam/ ham/ cheese. I think this is an area for review and improvement. The sports and games offered are excellent and the children are always very happy to attend.
11. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hello, thank you for your feedback. We always want to make sure we’re providing the best experience possible, and we would be grateful if you could email us at hello@activeme360.com with some more detail. This way, we can review your feedback further to fully understand how best to improve for next time.
We hope to welcome you back to our Clubs again soon.
Amazing PE Lessons!
Jack was very engaged with the children and made the learning exciting. Behaviour can be challenging but he deals with this very well, always getting on their level and explaining why certain behaviours are not appropriate. The children praise him very highly and look forward to the lessons.
5. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hi Rhiannon,
Thank you for your positive feedback on Jack's PE lesson! We’re dedicated to providing a fun and safe environment for children to stay active during the school day, and we're so pleased to hear the children look forward to their lessons.
Best wishes
ActiveMe 360
Kids enjoyed it thoroughly
Kids enjoyed it thoroughly. Said they’d love to come back if offered again. Staff are super friendly and caring
2. januar 2025
Anmeldelse skrevet uten oppfordring
The personnel of the team leader
30. oktober 2024
Svar fra ActiveMe 360
Hello Lily, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We hope to welcome you back to our camps again soon.
Best wishes
ActiveMe 360
Great variety and good service
My little boy really enjoys the variety of activities. I also had a very good experience with being able to change the days we'd booked when my little boy injured himself (at home) so was unable to attend the beginning of the week.
30. oktober 2024
Svar fra ActiveMe 360
Hello Sarah, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We hope to welcome you back to our camps again soon.
Best wishes
ActiveMe 360
Our son William has enjoyed football…
Our son William has enjoyed football school very much. The coaches and staff have always been friendly and helpful. As a nurse working during school holidays it has given me such peace of mind to know that throughout the holidays my son is safe, occupied, socialising and well cared for. A huge thank you to each and every member of staff. You are much appreciated and offering such a valuable provision to local families.
1. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hello Michelle, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We’re so pleased to hear your child enjoyed the Football Camp!
We hope to welcome you back to our camps again soon.
Best wishes
ActiveMe 360
Wonderful holiday clubs!
The coaches are incredibly friendly & engaging. Would love to shout out Josh who managed to get my Year R son to play all sorts of sports including rugby, football and tennis!! He can be really shy and has never actually played sport successfully without either parent being there. Well done, Josh and others — a big achievement! The energy and atmosphere was always extra and inclusive. I will 100% be booking again!
30. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hello BB 4, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We hope to welcome you back to our camps again soon.
Best wishes
ActiveMe 360
Svar fra ActiveMe 360
Hello Catherine, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We hope to welcome you back to our to our clubs and camps again soon.
Best wishes
ActiveMe 360
My kids absolutely love it there.
My kids absolutely love it there. They have been to two previous wraparound care providers and 360 is their favourite. They tell me they get more snacks, a better variety of activities and that they have lots of fun. As a working parent, I like that I can drop them off from 7:30am instead of the usual 7:45 - trust me, that 15 minutes makes a difference if having to catch a train for work. The staff are always friendly and engaging. Well done team!
25. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hello Taryn, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We’re so pleased to hear your child enjoyed our Wraparound Clubs!
We hope to welcome you back to our clubs again soon.
Best wishes
ActiveMe 360
Toynbee Holiday Club
My children had a fantastic time at the holiday club and can't wait to go back every holiday. All the staff are super friendly and helpful.
5. august 2024
Svar fra ActiveMe 360
Hello Greg, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We hope to welcome you back to our camps again soon.
Best wishes
ActiveMe 360
Great club, happy kids, limited hours
Both our son and daughter enjoy attending ActiveMe 360 in the holidays and have done so each holiday for the past year. There's a good range of activities, our children are always happy to go and come home happy and usually, very tired. The admin side is well run and any queries we've had have been handled quickly and efficiently.
Our only negative feedback is that as they no longer offer an extended day until 5pm but stop at 3pm we are sadly unable to continue to use to cover our longer work days so can only now use on an hoc basis. Bar this, we've found the club brilliant and also the location is very convenient.
31. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hello Sarah, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories!
We truly appreciate your feedback regarding the new standard day timings and we hope to welcome you back to our camps again soon.
Best wishes
ActiveMe 360
Very well organised
My son absolutely loved his time with you!
Very well run and lots of different activities
14. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hello Sam, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We hope to welcome you back to our camps again soon.
Best wishes
ActiveMe 360
Fun summer holiday club
Both boys enjoyed their days at this holiday club, taking part in both football and multi sports. It was great that they could switch groups on the day if they fancied doing a different sport to what I’d booked. They had lots of fun!
19. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hello Emma, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We’re so pleased to hear your child enjoyed our Football and Multi-Sport camps.
We hope to welcome you back to our camps again soon.
Best wishes
ActiveMe 360
Thank you for the best summer holidays!
My children attended the ActiveMe360 holiday club at Toynbee. They have been attending the holidays clubs with ActiveMe360 for 2 years now and they are always asking when they can go again!
We had three girls doing the dance club and my son did the football camp. The girls enjoyed every minute of performing, singing and dancing! They made so many friends and had a lovely time. Thank you Amy for making sure they had the best summer holidays.
They especially loved the Matilda performance 🩷
My son loved the football camp, he wouldn’t entertain doing anything else other than football or playing on his Xbox over the summer holidays so it made me extremely grateful that he could go and have a great day doing something he loves (rather than sit inside gaming) Thank you Jordan!
And thank you Aaron for making sure they all had a great summer! We will definitely be back in the next school holidays. I highly recommend ActiveMe360 and all the team.
23. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hello K lou, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories! We’re so pleased to hear your child enjoyed our 3SIXTY Dance Academy and Football camp at Toynbee.
We hope to welcome you back to our camps again soon.
Best wishes
ActiveMe 360
Both my children enjoyed their sessions…
Both my children enjoyed their sessions at Ludlow. Sophie was very welcoming and my children felt comfortable in her care. We will continue to use the company for childcare. It would be great if the session times were catered more for working parents. 9.30 is a late start but I assume that is more down to the premises used
8. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hello H Hunt, thank you for your positive feedback. We’re dedicated to providing a fun and safe environment for children to stay active and make positive memories!
We truly appreciate your feedback regarding the session times and we hope to welcome you back to our camps again soon.
Best wishes
ActiveMe 360
Inexperienced and prejudiced staff
My daughter had been attending the ActiveMe360 dance camp at Toynbee school, until the staff decided without warning, to report us to social services. This was regarding issues including (but not limited to) lateness and having hair and clothes which were not to their liking. For good measure they added that my daughter had “multiple bruises across her body” and a non existent cut to her face insinuating physical abuse. These observations were wholly fictitious, of which the social worker discovered later.
ActiveMe360 have refused to discuss this with me and have doubled down on the actions of their staff stating that they have no obligation to discuss issues with parents. This is not in accordance with normal practice and thankfully most responsible Ofsted registered childcare services prioritise working WITH families and exercise policies of being non-discriminatory, culturally sensitive and inclusive for all types of people including those with SEND.
Social Services have closed the case with no further action.
I believe this referral was made due to prejudice and possibly even malice.
ActiveMe360 staff need appropriate training in safeguarding as inappropriate referrals to social care causes unecessary burden to already stretched services as well as undue anxiety and stress for families.
31. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra ActiveMe 360
Hi Alison,
As we communicated in our earlier email to you, it was not possible to meet with you during an active and ongoing investigation, as doing so would have been inappropriate. Additionally, the information you were seeking was held by the Local Authority Safeguarding team, not by us. We’re glad to hear that the investigation has now concluded, and on that basis we would be more than happy to meet with you to discuss any concerns you may still have.
We want to reassure you that safeguarding is a top priority for us. We have robust policies and procedures in place, and we take our responsibilities extremely seriously. In 2024 alone, we have undergone four Ofsted inspections, all of which are available to view online. These inspections highlighted our 'open and positive culture around safeguarding, putting the children's interests first.' Our team members are fully trained in safeguarding, regularly participate in continuing professional development (CPD), and are well-versed in identifying universal signs of concern, which we are duty-bound to refer.
When a concern is raised, it is reviewed by an internal panel, which includes Level 3 trained Designated Safeguarding Leads with decades of experience in education. Our sole focus is the well-being of the child, and we will never compromise on this commitment, irrespective of the child's background. It is our duty of care to ensure that every child is safe.
We stand by our team and firmly deny the allegations that any of their observations were fictitious or motivated by malice. These claims are simply untrue. It is important to clarify that we only make referrals to the local authority safeguarding team; we do not have the authority to initiate an investigation. The local authority makes its own decisions based on the information they receive, which may include information they already possess. We believe that any referral made with the child's welfare in mind is appropriate, and we are confident that the local authority and Ofsted would support the decisions we make.
Regarding inclusivity, we welcome children from all backgrounds on a daily basis. We strive to provide inclusive services, but it is essential that parents or guardians inform us of any special educational needs and disabilities (SEND) so that we can accommodate them appropriately. Parents and guardians are able to do this on their child's account, safely and securely, so our team have the information available to them to cater for each child's needs.
We regret the anxiety and stress this situation has caused you, but we stand by our team's decisions to protect the children in our care. While we are disappointed that you felt compelled to leave a negative review, we believe that parents who read it will be reassured by our unwavering commitment to safeguarding and the care of their children, regardless of circumstances. If a one-star review is the price of maintaining this commitment, it is a price we are willing to pay.
If you wish to pursue a complaint with Ofsted or the Local Authority regarding this case, you can find details on how to do so on their respective websites. We welcome any review they may undertake.
Kind regards,
ActiveMe 360
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