Access Equity Release Anmeldelser 

261
TrustScore 5 av 5

4,9

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My advisor James Summerfield was most helpful in explaining to me how Equity Release worked, he guided me through what I first thought to be a very daunting process. He gave me plenty of time to ask... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Our agent Justin Ofoche kept us in the picture at all times explaining in full detail the journey we would need to take in order to achieve our goal. Our journey was a very long one as we had to deal... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had been thinking of equity release for several months,eventually got in touch with Access Equity Release and spoke to my advisor Justin Ofoche, who couldn't have been more helpful,friendly and prof... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I can’t praise Simon highly enough for the way he guided us through the entire process, from the initial application to successful completion. He was friendly, professional and consistently proactiv... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Lånemegler
  2. Finanskonsulent

Skrevet av virksomheten

At Access Equity Release, our priority is excellent customer care and the highest standards of advice. Our advisers help our clients to understand the benefits of equity release as well as the potential risks and all of the costs involved. We help clients to find out if equity release is a suitable solution for them. If not, we recommend alternatives. Access Equity Release is a trading name of Eadon & Co Ltd who are authorised and regulated by the Financial Conduct Authority, no. 816029.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

261 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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4,9

Alle anmeldelser

(261)

165 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

I would not recommend Access Equity…

I would not recommend Access Equity Release based on my personal experience.As a former adviser working with the company, I found the compliance process to be overly burdensome and, in my opinion, not always in the best interests of customers due to the delays and difficulties it created.I was also disappointed by my experience regarding outstanding remuneration for work I completed on the company's behalf. Despite my efforts to resolve the matter, I remain dissatisfied with the outcome.Based on my experience, I believe there are other equity release and lifetime mortgage firms that offer a more professional, efficient, and customer-focused service.This review reflects my own experience, and I would encourage anyone considering equity release to research all available options carefully before choosing a provider. I would strongly recommend you use a more reputable broker who does not charge an upfront fee, I suggest you steer clear of this broker.

1. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent advice

Excellent advice, incredibly thorough and professional. Simon was very understanding as to our requirements and worked non stop to find the best solution.

15. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Access Equity Release

Thanks for these comments and I know how much Simon appreciated the feedback.

Vurdert til 5 av 5 stjerner

Friendly and professional service

I can’t praise Simon highly enough for the way he guided us through the entire process, from the initial application to successful completion. He was friendly, professional and consistently proactive, keeping everything on track from start to finish.

His professionalism really stood out when we had a change of heart at one stage. Simon remained warm, understanding and supportive throughout, which has not always been my experience with salespeople or advisers in other industries. We felt well looked after and would not hesitate to recommend him.

14. juli 2026
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One thing is certain for all of us in the later life category - our circumstances are going to change. It's great to hear how Simon supported you as your priorities changed and developed Steven - that's what we're here for.
Thanks for taking the time to tell us of your experience and the way Simon looked after you.

Vurdert til 5 av 5 stjerner

Excellent Service

My advisor James Summerfield was most helpful in explaining to me how Equity Release worked, he guided me through what I first thought to be a very daunting process. He gave me plenty of time to ask questions, nothing was too much trouble. James kept in contact regularly as my case progressed I could not have asked for a more helpful and attentive advisor. Thank you so much James.
I would recommend Access to anyone who is thinking about Equity Release.

6. juli 2026
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Thank you for these comments Carol and on the way James made you feel throughout the whole process. It's important that your concerns are listened to and understood so you have the confidence that you're making the right decision. It's great to hear how James helped you get to that stage and for the personal recommendations.

Vurdert til 5 av 5 stjerner

Be patient with the process you will get there in the end!

Our agent Justin Ofoche kept us in the picture at all times explaining in full detail the journey we would need to take in order to achieve our goal. Our journey was a very long one as we had to deal with subsidence issues but Justin was there to reassure us. After these issues were sorted everything went smoothely and we finally reached our goal. Thank you Justin!

30. juni 2026
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Svar fra Access Equity Release

It's good to hear how Justin was there for you the whole way through the process and he supported you when things were more complex. For us at Access Equity Release it's important that we're there for you whenever you need us, while you're enquiring and exploring your options, during the application process and then as things change in the years to come. It's good to see how useful that approach is and how much you appreciated it. Thanks for these comments

Vurdert til 5 av 5 stjerner

I recently used this company regarding…

I recently used this company regarding my decision to go for Life Time Mortgage (Equity Release ) Obviously I had concerns as this was all new to me I need not have worried as everything was explained very clearly I dealt with Justin who was extremely helpful from the word go He dealt with all phone calls and questions with simple answers He also dealt with the lenders and solicitors on my behalf and was extremely helpful with through to completion
I would certainly recommend this company

3. juli 2026
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Thanks for these comments Betty and thank you for supporting your sister in the way you have. It's always good to have family members involved where possible.

Vurdert til 5 av 5 stjerner

I recently used this company regarding…

I recently used this company regarding my decision to go for a little a life time mortgage (Equity Release ) Obviously I had concerns as this was all new to me I need not have worried as everything was explained very clearly I dealt with Justin who was extremely helpful from the word go He dealt with phone calls and questions all with simple answers He also dealt with the lenders and solicitors and was extremely helpful right till completion
I would certainly recommend this company

3. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Access Equity Release

Thanks for these comments Margaret and I'm pleased to hear how smoothly the process went and how you got the support you needed to ensure you were happy and confident in what you were doing. There is no greater complement to have our clients recommending us to others - thanks for this.

Vurdert til 5 av 5 stjerner

I had been thinking of equity release…

I had been thinking of equity release for several months,eventually got in touch with Access Equity Release and spoke to my advisor Justin Ofoche, who couldn't have been more helpful,friendly and professional. From start to finish it went very smoothly. Justin gave me the time for him to explain everything and was always patient when I asked questions. Thank you so much Justin, I appreciate it.

30. juni 2026
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Svar fra Access Equity Release

Thanks for these comments SB. We really appreciate all the feedback we get as we use this to understand what his clients appreciate so he can do more of the same in the future. That's why feedback like this is so important to all of us at Access Equity Release. Thank you for taking the time you have to let us know how Justin hit the mark for you.

Vurdert til 5 av 5 stjerner

Very happy

Very happy, excellent communication and customer service

22. juni 2026
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Svar fra Access Equity Release

Thanks for these comments Kenneth. I'm pleased the broker who supported you hit the mark so well for you.

Vurdert til 5 av 5 stjerner

Retiring and concerned about future finances

I was thinking about retiring and needed to know I could still manage my mortgage on pensions. I applied and was very pleased with the response, it was quick efficient and easy to understand. All three of the representatives were excellent and explained the process every step of the way.

1. juni 2026
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Thank you for these comments Caroline. I have shared your comments with the solicitor Jeff recommended when you applied so they know how much you valued the service they provided as well

Vurdert til 5 av 5 stjerner

Equity release simple and effective

Simon Naylor was superb to deal with and helped me through each and every step. It was a pleasure to deal with him.

23. juni 2026
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What great feedback Dennis - thank you. I'm pleased that Simon delivered so well for you.

Vurdert til 5 av 5 stjerner

Simon

Superb support information spot on.Simon was extremely professional and knowledgeable grateful to have such a person to guide the process

11. juni 2026
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Svar fra Access Equity Release

It's always great to get feedback like yours Paul - thank you for taking the time to let us know how you found the process and how Simon supported you.

Vurdert til 5 av 5 stjerner

I found the whole process so easy to…

I found the whole process so easy to deal with, Patrick was extremely helpful and a credit to professionalism.
From start to finish he was always available even when on leave, a true Gent Thankyou Patrick for you help much appreciated.

12. juni 2026
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Svar fra Access Equity Release

Thanks for these comments Chris and the complement you have paid Patrick. Being there for our clients is really important for us and so to hear how Patrick delivered for you is great to read. Thank you.

Vurdert til 5 av 5 stjerner

Excellent company from the initial…

Excellent company from the initial contact to the completion, release of the funds. Would highly recommend to anyone considering release of equity from property for home improvements etc.,

22. juni 2026
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Svar fra Access Equity Release

Thank you for this review and the endorsement. Our goal is to provide the best service in the equity release market, to hear that we delivered for you through the whole journey is good to hear.

Vurdert til 5 av 5 stjerner

Thomas Dalton

Thomas Dalton was very helpful, informative and made the whole process easy to understand. He explained in detail the pros and cons and ensured we understood everything at all stages. Would highly recommend.

15. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Access Equity Release

Thanks for these comments Jane and your high recommendation. It's important that you understand what you're doing when releasing equity from your home so it's good to hear how well Tom did this for you.

Vurdert til 5 av 5 stjerner

Excellent service…

My adviser Justin Ofoche was most helpful in explaining to me what Eq Rel is, how it works, what the process is, and guiding me through it. He gave me plenty of time to ask questions and we had several very helpful conversations. The whole thing happened much more quickly than I expected. Many thanks Justin.

8. juni 2026
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Svar fra Access Equity Release

Thanks for your feedback Diane. It's great to hear how easy the whole process was and how you got the funds you need with the minimum of stress.

Vurdert til 5 av 5 stjerner

When I applied for equity release I was…

When I applied for equity release I was really apprehensive, wondering if I was making the right decision, but once I met Peter Hitchen I became more confident that I was, he was really professional, put my mind at ease and explained everything in detail, and made me realise he had my interest as his priority, he is a really decent guy, I would recommend Peter to anyone thinking of taking the step to equity release step. Top service from Peter and his team Thank you

18. juni 2026
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Svar fra Access Equity Release

Thanks for these comments Garry and for your endorsement of the service we provide here at Access Equity Release and in particular Pete's service. He is chuffed with your comments and is pleased that he has been able to support your achieve what you were looking for.

Vurdert til 5 av 5 stjerner

They were professional

They were professional, concise, and explained everything clearly.

14. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Access Equity Release

Thank you for your feedback Stephen and I'm pleased that Richard delivered for you and your needs were met so well.

Vurdert til 5 av 5 stjerner

I can fully recommend this company

I can fully recommend this company. I was helped every step of the process by Tom Dalton. He was very professional and gentle. I didn’t feel pressured at all. He also explained the process in full and understandable language. As a widow, I was anxious about doing this, but I needn’t have been.

11. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Access Equity Release

Thank you for taking the time to let us know how you found the whole experience of releasing equity from your home Susan. When you're on your own and you need to do something that you have never done before, it can be daunting and stressful. I'm pleased that Tom provided you the reassurance, support and professionalism to calm all those fears.

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