Really happy with my experience. Great selection of brands, there's always some nice deals to find. The ordering process is easy, delivery is quick, and occasional returns/exchanges have gone smoothly... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Большой выбор, хорошие цены, быстрая доставка. Очень понравился подбор размера по моим данным. Так же хорошее, подробное описание товаров. Пользовался магазином не менее 6 раз и всегда был доволен на... Vis mer
Selskapet har svart
Tellimine ja tagastus About You e-kauplusest on väga mugavaks tehtud. Tasuta saatmine ja tagastus tekitab kindlustunde ostu lõpule viimiseks. Väga mugav on kasutada ka mobiil telefonist rakendust ja v... Vis mer
Ordered shoes at full price. They arrived without original packaging and with a visible scratch. Support refused any partial refund and only offered return (wait weeks, size already out of stock) or... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
ABOUT YOU on sinu moekaupade veebipood, mis sind tõepoolest mõistab ja inspireerib. Avasta meie lai valik, kuhu kuulub üle 100 000 toote rohkem kui 1000 kaubamärgi alt. Lase end ostlemisel meie staaridest ja mõjuisikutest inspireerida ja leia stiil, mis sulle sobib.
Kontaktopplysninger
Domstraße 10, 20095, Hamburg, Tyskland
- 800 00 49 115
- klienditeenindus@aboutyou.ee
- aboutyou.ee
4,5
Enestående
818 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really happy with my experience
Really happy with my experience. Great selection of brands, there's always some nice deals to find. The ordering process is easy, delivery is quick, and occasional returns/exchanges have gone smoothly so far. Definitely recommend
21. oktober 2026
Anmeldelse skrevet uten oppfordring
Mulle meeldib
Mulle meeldib, sest kõik käib kiiresti. Ostetud asja saab alati ilma probleemideta tagastada.
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Tere Jelena,
Suur tänu positiivse tagasiside eest!
AY Tiim
Fast Shipping and Easy Returns
Fast shipping and easy returns. Great selection of brands and designs. My go-to online store for anything I need in my wardrobe.
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Hi Epp,
Thank you for your positive feedback!
Your AY Team
Svar fra About You
Hi Anastasia,
Thank you for your positive feedback!
Your AY Team
I am really glad that I have discovered About You!
I love the outfit that I got from About You! All the sizes were perfect and the quality of the clothes is very good. There was also an amazing discount for the pieces and delivery was quite fast. I am really glad that I have discovered About You!
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Hi Kertu Liis,
Thank you for your positive feedback!
Your AY Team
What about you
I was supposed to receive the package three days ago, but it hasn't even been shipped yet.
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Hi Heinrich,
Thank you for bringing this to our attention and providing more information. We are truly sorry for the delay with your order.
We recently experienced unexpected technical issues at one of our warehouses, which unfortunately impacted several shipments, including yours. We sent out a customer update regarding these delays, but we sincerely apologize if that communication missed your inbox.
We’ve checked your order details and can confirm that your package has now been shipped and maybe even made it's way to you. Please know that if anything isn't quite right or doesn't fit, you can easily return the items free of charge.
Thank you so much for your patience while we resolved this, and please feel free to reach out to our support team directly if you need further help.
Your AY Team
Tellitud üks konkreetne toode
Tellitud üks konkreetne toode! Nad ei suuda õige mõõduga ühte toodet ka saata. Väga pettunud. Ei soovita osta. Saate x suuruse asemel xxl asja. Siis peate metsikult aega ootama, et raha tagasi saada kuna asendada toodet ka ei saa. Väga pettunud!!!
25. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Tere, Dan!
Aitäh tagasiside eest. Meil on väga kahju kuulda teie kogemusest ja mõistame täielikult, et selline olukord ei ole meeldiv.
Eksimusi kahjuks vahel juhtub, kuid sellised juhtumid on meie jaoks siiski erandlikud. Teeme igapäevaselt tööd selle nimel, et meie teenus oleks kiire ja usaldusväärne.
Loodame siiralt, et kui otsustate tulevikus uuesti meie juurest tellida, on teie kogemus tunduvalt meeldivam.
Parimate soovidega,
Teie AY Tiim
Good quality and very good discounts on…
Good quality and very good discounts on items what i like
22. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Hello,
Thank you for your positive feedback!
Your AY Team
Usaldusväärne ostukoht, lihtne tagastamine ja raha arvele tagasi.
Vaata pealkirja
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Tere Raivo,
Suur tänu positiivse tagasiside eest!
Sinu AY Team
Varasem tellimine.
Varasem tellimine.
Mulle meeldib, et saab kauba mitte sobivusel kenasti tagasi saata ja raha laekub ka üsna kiiresti tagasi.
Kaup tuleb kiiresti kohale.
Tänan Teid!
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Tere Marje,
Suur tänu positiivse tagasiside eest!
Sinu AY Team
Palju kaupa
Kiire tarne, super suur valik ja soodsad hinnad, mewldiv pood.
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Tere Sirje,
Suur tänu positiivse tagasiside eest!
Sinu AY Team
Быстрая доставка
Быстрая доставка. Товар отличного качества, полностью соответствовал описанию, по хорошей цене.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Hi Olga,
Thank you for your positive feedback!
Your AY Team
I am very happy with my purchase and…
I am very happy with my purchase and the price offered.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Hi Annika,
Thank you for your positive feedback!
Your AY Team
Kõik toimib arusaadavalt.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Tere Tõnu,
Suur tänu positiivse tagasiside eest!
Your AY Team
Received a different brand bag with a Steve Madden label attached – refund still missing
Very disappointing experience with About You. I ordered a Steve Madden bag on 21 June 2026, but instead of receiving the product I paid for, I received a completely different bag from another brand — Expatrié. Even more concerning, the bag had a Steve Madden label attached to it and came with a Steve Madden dust bag. How can a company send a product from a completely different brand with a misleading label attached?
I immediately contacted About You customer service and provided photos showing the issue. However, instead of properly investigating what happened, I only received instructions about returning the item. I followed the instructions and sent the package back, but as of 22 July 2026, I still have not received my refund.
This is not only a quality control failure but also a very disappointing customer service experience. I expected About You to take responsibility, investigate how such a mistake could happen, and handle the situation professionally. Unfortunately, this has caused unnecessary stress and wasted my time.
After this experience, I have lost my trust in About You and will not be ordering from them again.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Dear Aysel M.,
Thank you for reaching out and sharing your feedback with us. We are truly sorry to hear about your recent experience with your order and sincerely apologize for the frustration this has caused.
Receiving a completely different brand's item is certainly not the standard of quality control we aim to deliver, and we completely understand your frustration. Especially after taking the time to return the bag and waiting for a refund that hasn't arrived yet.
Please rest assured that our customer service team is currently looking into your order as a top priority. We are actively working on this to ensure your refund is processed and the issue is resolved as soon as possible.
Thank you for bringing this to our attention, and we hope to resolve this for you as swiftly as possible.
Update: The refund was processed on 24th July 2026.
Best regards,
Your AY Team
Svar fra About You
Hi Sergei,
Thank you for your positive feedback!
AY Team
Svar fra About You
Tere,
Suur tänu positiivse tagasiside eest!
AY Team
Большой выбор
Большой выбор, хорошие цены, быстрая доставка. Очень понравился подбор размера по моим данным. Так же хорошее, подробное описание товаров. Пользовался магазином не менее 6 раз и всегда был доволен на все 100. И сейчас регулярно просматриваю ассортимент...
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Hi Vladimir,
Thank you for your review and continued trust!
We are glad to hear that you are happy with our prices, delivery speed, and size selection. It is great to know that you have had a consistently good experience.
Thank you for being a loyal customer!
Your AY Team
Svar fra About You
Hi Eve,
Thank you for your positive feedback!
Your AY Team
Mitmekesine ja põnev tootevalik
Mitmekesine ja põnev tootevalik. Toote suurus vastas tegelikkusele. Sobis ideaalselt! Kiire tarne.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra About You
Tere Külliki,
Suur tänu positiivse tagasiside eest!
Your AY Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.