Andrea the store manager was very knowledgeable in explaining all we wanted to know about a fold up mobilty scooter. Showed us how to collapse it and how to take the battery out and instructions on ch... Vis mer
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Both members of staff was very helpful and polite, we was greeted as soon as we entered the shop. We was offered help when we required it but allowed us to walk around without hovering over us.
Selskapet har svart
Burton upon Trent store, great friendly staff with excellent knowledge of the items they are selling. We spent too much time testing the rise recline chairs to make sure we bought the right one... Vis mer
Selskapet har svart
The sales people are extremely knowledgeable and helpful, the store manager made sure I was able to use the mobility scooter, how to take it apart and put back together.
Selskapet har svart
Informasjon om virksomheten
- Leverandør av mobilitetsutstyr
- også i
- Forhandler av rullestoler
- Leverandør av hjelpemidler for funksjonshemmede
- Sykehusutstyr
Om Ableworld - Burton
Skrevet av virksomheten
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Kontaktopplysninger
Union Street, DE14 1AA, Burton upon Trent, England, Storbritannia
- 01283 546867
4,8
Enestående
48 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Mobility scooter …
Andrea the store manager was very knowledgeable in explaining all we wanted to know about a fold up mobilty scooter. Showed us how to collapse it and how to take the battery out and instructions on charging the battery. Wouldn't hesitate to purchase any other item from the store.
16. oktober 2026
The sales people are extremely…
The sales people are extremely knowledgeable and helpful, the store manager made sure I was able to use the mobility scooter, how to take it apart and put back together.
14. oktober 2026
Svar fra Ableworld - Burton
Hi Edwina,
Thank you for your wonderful 5-star review! We're delighted to hear that our Burton team were knowledgeable and helpful, and that the store manager took the time to make sure you felt confident using your mobility scooter, including how to take it apart and put it back together.
We appreciate your kind feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Both members of staff was very helpful…
Both members of staff was very helpful and polite, we was greeted as soon as we entered the shop. We was offered help when we required it but allowed us to walk around without hovering over us.
12. oktober 2026
Svar fra Ableworld - Burton
Hi JS,
Thank you for your wonderful 5-star review! We're pleased to hear that our Burton team was helpful, polite, and welcoming to you from the moment you arrived. It's also great to know you were given the space to browse comfortably, while knowing help was there whenever you needed it.
We appreciate your kind feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Friendly, helpful staff
Friendly, helpful staff who were able to advise us. Large choice of stock available.
8. oktober 2026
Svar fra Ableworld - Burton
Hi Chris,
Thank you for your wonderful review! We're pleased to hear that our Burton team were friendly and helpful, and were able to offer useful advice. It's also great to know you were impressed with the wide range of products available in store.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
The staff were amazing
The staff were amazing. So helpful and knowledgeable,not pushy at all. We will definitely return.
2. oktober 2026
Svar fra Ableworld - Burton
Hi Kim,
Thank you for your lovely 5-star review! We're delighted to hear that our Burton team were helpful, knowledgeable and made you feel comfortable without any pressure. It's lovely to know that you would return, and we appreciate your feedback.
If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Svar fra Ableworld - Burton
Hi Pamela, thank you for your lovely review! We’re so pleased to hear the team at our Burton-on-Trent store were helpful and that you found exactly what you were looking for.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Service was exceptional
Service was exceptional. Staff were friendly and helpful. Delivery was next day and installation was at the time given and professionally undertaken. I would highly recommend to family and friends.
22. september 2026
Svar fra Ableworld - Burton
Hi Mrs Webster, thank you for your wonderful 5-star review! We’re delighted to hear you were so pleased with the service from our Burton team, from delivery through to installation. We really appreciate your kind words and recommendation! If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Great service
Burton upon Trent store, great friendly staff with excellent knowledge of the items they are selling. We spent too much time testing the rise recline chairs to make sure we bought the right one with the help of the staff we came to the decision of buying a his and hers chair. Compared to another local store this store excels
I would highly recommend this store.
The delivery team were also great taking care bringing in the chairs into our home, assembling and testing the chairs. They were polite and arrived on time.
Overall a great experience
17. september 2026
Svar fra Ableworld - Burton
Hello Steve, thank you for your fantastic review. We're thrilled to hear that you received knowledgeable and friendly assistance from our team in Burton upon Trent. It's great to know that you took the time to test the chairs thoroughly and that our staff helped you find the perfect his and hers chairs.
We’re also pleased that the delivery team provided attentive, polite, and punctual service, ensuring everything was set up to your satisfaction. Your high recommendation means a lot to us, and we’re delighted you had a great overall experience.
Best wishes,
Ableworld
Julie in the Burton shop was so nice
Julie in the Burton shop was so nice. She was welcoming, friendly and not at all pushy. We had been to try other rise and recline chairs but no one gave us as much information and helped us get the right fit and style of chair. Because of this we ordered two chairs. We were kept informed if when they arrived in and got the delivery day of our choice. The delivery people were really great. They delivered with care and set the chairs up and tested them for us and made sure we were happy with everything. I am happy to recommend Ableworld and will use them again.
17. september 2026
Svar fra Ableworld - Burton
Hello Mrs Sharon, thank you for your lovely kind words. We're delighted to hear that Julie made you feel welcome and comfortable during your visit to our Burton shop. It's wonderful to know that her friendly and informative approach helped you find the perfect fit and style of chairs.
We’re also pleased that the delivery team provided attentive care and ensured everything was to your satisfaction. Your recommendation means a great deal to us.
Warm regards,
Ableworld
Svar fra Ableworld - Burton
Hello Mrs Anne, thank you for your kind words. We're glad to hear that our team was helpful and friendly.
Kind regards,
Ableworld
Svar fra Ableworld - Burton
Hello Dr Adrian. thank you very much for your kind words! We're delighted to hear that you received excellent service and found our team to be kind and helpful.
Kind regards,
Ableworld
Outstanding friendly service
Outstanding friendly service. Very welcoming and courteous. Thankyou so much.
5. september 2026
Svar fra Ableworld - Burton
Hi Jon, thank you for your 5 star review! We're delighted to hear that you received such friendly, welcoming and courteous service. We appreciate your kind words. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Staff went above and beyond ti help
Staff went above and beyond ti help. Really looked after us when I wasn't feeling great.
5. september 2026
Svar fra Ableworld - Burton
Hi Louise, thank you for your lovely 5 star review! We're really pleased that our team went above and beyond to help and made sure you felt well looked after. We really appreciate your lovely feedback, if you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
Svar fra Ableworld - Burton
Hi Melanie, thank you for your 5 star review! We're delighted that the ladies in our Burton store were helpful and knowledgeable. If you ever need any further assistance, please don't hesitate to get in touch as we're always here to help.
Kind regards,
Ableworld
Good service,pleasant staff.
3. september 2026
Svar fra Ableworld - Burton
Hi Harry, thank you for your 5 star review! We're delighted to hear you received good service and found our staff pleasant. We appreciate your feedback and don't hesitate to get in touch if you need further assistance- we're always here to help.
Kind regards,
Ableworld
Svar fra Ableworld - Burton
Hi, thank you for your lovely review! We're delighted to hear you found us helpful and caring. We really appreciate your support and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Very friendly and helpful staff
We originally called at the shop to look at riser/recliner chairs. We were greeted by Andrea and Julie who were very helpful and soon had us trying out several chairs. We settled on the ideal chair for my wifes needs. Whilst we were there my wife decided to try out mobility scooters, the ladies were again very helpful and my wife soon decided on one perfect for her.
I can highly recommend the shop, service and friendly staff, who made us feel very welcome. Thank you.
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ableworld - Burton
Hi Denys, thank you for your 5 star review! We're delighted to hear that Andrea and Julie were able to make you both feel so welcome and comfortable. It's wonderful to know that your wife found the ideal riser recliner chair for her needs, and that she also found a mobility scooter that was perfect for her.
We pride ourselves on taking the time to understand each customer's individual needs and making sure they have the opportunity to try different options before making a decision. Your kind words about our friendly service mean a great deal to Andrea, Julie and the whole team.
Thank you for recommending us, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Helpful an Knowlegeable treatment with advice without any pushiness
We were greeted with friendly staff on arrival who were extremely helpful - listening to and accomodating my needs.
The whole experience was a pleasure and we would be happy to return to the store for any further needs
Thank you very much Matt & Julie 🥰
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ableworld - Burton
Hi Nanette,
thank you for your lovely review! We are so glad to hear that our team took the time to listen and make sure you were completely taken care of. Knowing you had such a pleasant experience means the world to us. Matt, Julie, and the whole team truly appreciate your kind words, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Svar fra Ableworld - Burton
Hi Chris,
Thank you for your lovely review! We're so pleased you received pleasant and helpful service. We really appreciate you taking the time to share your feedback, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Great experience in purchasing a mobility scooter.
I had never had the need for a mobility scooter and knew nothing about them.
As soon as we walked into the Burton store, which was very clean and tidy, Andrea asked us if we needed any help. We asked her about scooters that folded to fit into our car boot. Andrea explained clearly to us our options and explained about how fast, how far these scooters could go. She was very informative and not at all pushy (which we liked). Andrea, after letting me sit on the scooter and go a little way on it, to test drive, left us alone to discuss it privately between me and my husband. After considering the price, the scooter and where it would alter my life and enable me to go out more, our mind was made up. Listening to Andrea, I was grateful for her professional but friendly manner. Julie was also very friendly and polite. The relaxing atmosphere in this Burton Ableworld store is second to none. I would highly recommend a visit!
Thank you to Andrea and Julie for this easy, relaxed and knowledgeable experience in purchasing my lovely scooter, thank you both.
Kind Regards
Shirley and Brian
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ableworld - Burton
Hi Shirley and Brian,
Thank you for your wonderful review! We're absolutely delighted to hear that Andrea and Julie made your experience so easy, relaxed and informative.
It's fantastic to know that Andrea's advice and the opportunity to take a test drive helped you find the right scooter for your needs, and even more wonderful to hear that it will help you get out and about more. Thank you for your recommendation and for choosing Ableworld Burton, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
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