Top-notch purchase experience with Abask. Ordered a beautiful burgundy-colored leather cigarillo case, which was not available for purchase with other vendors. Item was shipped promptly (via DHL) and... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have had great experience with ABASK and the client service team. It was very easy to contact the team and they were very understanding. Especially Mr. Mikhail who quickly replaced a damaged product... Vis mer
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Great customer service. Two items were broken - the company dealt with it in 3 days from when I let them know until when I received the replacement. Mikhail Summer from customer service helped. Recomm... Vis mer
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Ordered the Nason Moretti Wine Glasses and Champagne Set as a gift for a family member, they absolutely loved their new pieces! The gift was packed with care and wrapped beautifully. Mikhail was great... Vis mer
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Informasjon om virksomheten
Om ABASK
Skrevet av virksomheten
ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
Kontaktopplysninger
2 Nicholas Road, W11 4AY, London, Storbritannia
- clientservice@abask.com
- abask.com
4,8
Enestående
503 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quality and elegance…
Both items were welcomed by the “birthday recipient” and she remarked on the (superior) quality of each item and the compactness/elegance of the presentation. Your merchandise constantly wins me compliments from my most discerning clients. Thank you.
28. august 2025
Svar fra ABASK
Dear Alric,
Thank you so much for sharing this wonderful feedback.
We’re delighted to hear that the birthday gift was so well received and that the quality and presentation made such an impression. It means a great deal to know that our pieces are bringing joy not only to you but also to your discerning clients.
We truly appreciate your continued trust in ABASK and look forward to helping you celebrate many more special moments.
With best wishes,
The ABASK team
Svar fra ABASK
Dear Shannon,
Thank you so much for your kind words.
We’re delighted to hear you enjoyed the swift delivery, thoughtful packaging, and beautiful pieces. From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take in handling each order, we want every detail of the experience to feel special.
We look forward to welcoming you back soon.
With best wishes,
The ABASK team
I was completely blown away by the…
I was completely blown away by the quality of experience and product from ABASK. I bought a Giannini Firenze journal for my wife as a gift so I opted for the gift wrapping. Best decision ever. Before I even got to see the journal the experience was luxurious. It came in this beautiful stiff sided box with a magnetic clasp and hand tied with a bow. Inside the box was a handwritten (and I mean with a pen, not handwritten font) card with the message I entered when I bought by b the journal.
The journal itself was far beyond expectations. The beautiful handmade marbled cover was vibrant and so incredibly detailed. We both just looked at it for almost 20 min. The binding was sturdy but supple and the paper was nice and thick.
10/10 will definitely buy from here again.
29. august 2025
Svar fra ABASK
Dear Hayden,
Thank you so much for such a wonderful review.
We’re thrilled to hear that both the Giannini Firenze journal and our gift wrapping made such a lasting impression. Our aim is always to create an experience that feels as special as the pieces themselves, from the handcrafted details to the finishing touches — including our gift boxes, designed by Paris-based artist Sarah Martinon, and our handwritten cards.
It’s a joy to know the journal exceeded expectations and brought so much delight.
We can’t wait to welcome you back again soon.
With best wishes,
The ABASK team
I would definitely order again!
I am very happy with the experience. I ordered dishes that came very quickly. They were well packed and arrived without any damage. I would order again.
25. august 2025
Svar fra ABASK
Dear Deborah,
Thank you so much for sharing your feedback.
We’re delighted to hear that your dishes arrived quickly, safely, and just as expected. We take great care with our packaging and delivery process, so it’s wonderful to know this was reflected in your experience.
We look forward to welcoming you back again soon.
With best wishes,
The ABASK team
Exceptional service - Abask went above and beyond
From start to finish, my experience with Abask has been nothing short of wonderful. When I had a small concern with my order, it was handled with incredible care and efficiency. Mikhail’s customer service was outstanding: he was kind, attentive, and proactive every step of the way, making the whole process seamless and reassuring.
It’s rare to come across a company that not only values its products but truly values its customers. Abask made me feel completely looked after, and I couldn’t be more grateful for the thoughtful support I received. I’m genuinely impressed and will be shopping with them again with complete confidence. Highly recommend!
10. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra ABASK
Dear Yasmeen,
Thank you so much for taking the time to share such a thoughtful review.
We’re delighted to hear that your experience with ABASK was seamless from start to finish, and especially pleased that Mikhail’s care and attentiveness made such a positive impression. Delivering an exceptional customer journey is at the heart of everything we do, and it’s wonderful to know you felt truly looked after.
We’re grateful for your kind words and recommendation, and very much look forward to welcoming you back with confidence.
With best wishes,
The ABASK team
My experience with Abask was incredible.
My experience with Abask was incredible. I worked with a client advisor Mikhail. He was incredibly responsive and his follow through was superb. We had to customize an aspect of my purchase and he was on top of it and made this part of the transaction seamless. I received the item and it’s stunning. Thank you Abask!
10. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra ABASK
Thank you so much for sharing such wonderful feedback.
We’re thrilled to hear your experience with ABASK was incredible and that Mikhail was able to support you so responsively. Custom requests are something we take great pride in, so it’s fantastic to know this part of your purchase felt seamless — and even better that you’re delighted with the final piece.
We’ll be sure to share your kind words with Mikhail, and we look forward to welcoming you back again soon.
With thanks and best wishes,
The ABASK team
Speedy shipping
The online shopping experience was seamless but what was even better was the shipping experience. Three days door to door from the UK to Australia - I didnt think that was even possible and doubted the ‘tracking’ predictor yet there was my parcel - packaged beautifully in no time at all
26. august 2025
Svar fra ABASK
Dear Sharon,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you found the online shopping experience seamless – and especially thrilled that the shipping exceeded expectations. Three days from the UK to Australia really is something, and it’s fantastic to know your parcel arrived so quickly and beautifully packaged.
From the storytelling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details, so it means the world to know this care comes through.
We can’t wait to welcome you back again soon.
With thanks and best wishes,
The ABASK team
Exquisite!
Absolutely love the Bridge box, included playing cards, scoring pad and pencils. The box is exquisitely made with beautiful leather. A perfect gift for someone special.
25. august 2025
Svar fra ABASK
Dear Liz,
Thank you so much for your kind words – we’re delighted you absolutely love the Bridge box. It really is such a special piece, and we’re so glad the craftsmanship, leather finish, and little details like the playing cards and scoring pad hit the mark.
We’re also thrilled to hear the whole experience with ABASK was smooth. From the storytelling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we pour a lot of care into every detail – so it’s wonderful to know this is felt.
We can’t wait to welcome you back again soon.
With thanks and best wishes,
The ABASK team
Great customer service regarding…
Great customer service regarding product information questions .
Return was seamless and professional.
25. august 2025
Svar fra ABASK
Dear Julie,
Thank you so much for sharing such lovely feedback.
We’re thrilled to hear that you enjoyed your experience with us – and especially glad that the returns process was smooth for you too. From the storytelling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we really do obsess over the details, so it means a lot to know this care comes through.
We can’t wait to welcome you back again soon.
With thanks and best wishes,
The ABASK team
The client loved the packaging
The client loved the packaging. I had ordered the items prior to my trade account being activated and, without asking, received a refund.
25. august 2025
Svar fra ABASK
Dear Wendy,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Thank you Mikhail!
Mikhail was a dream to work with. Very patient and meticulous with the details of my special request. Exactly what you expect from a luxury bespoke retailer.
22. august 2025
Svar fra ABASK
Dear Mary,
Thank you so much for taking the time to share such lovely feedback on your recent experience and we all loved the very special personalisation you had done.
We work very hard to deliver the best customer journey possible and we are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist, Sarah Martinon, we obsess over the details and can’t wait to welcome you back again soon.
Best wishes,
The ABASK team
Svar fra ABASK
Dear Chip,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Great work from beginning to end
ABASK is a great company with fantastic collections. I like to see time after time what kind of new items they have.
Unfortunately I don’t able to buy too often but always have a good time to watch the different collections from many countries all over. The artists are amazing.
Thank you for the beautiful packaging, I always enjoy the work whoever finished the shipment.
Eva
11. august 2025
Svar fra ABASK
Dear Eva,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
I had an amazing customer service…
I had an amazing customer service experience with Abask and specifically Mikhail. My packages got held up in customs, I’m assuming because the US is a mess right now. I didn’t have to lift a finger, Mikhail was all over it and updating me along the way.
All of my products came expertly packed and in perfect form.
25. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra ABASK
Dear Ashley,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Outstanding service
We recently purchased a Giobagnara domino set. We had some question about colour and availability. The customer service we received in response was second to none - extraordinarily prompt and efficient, and helpful to a fault. This excellent standard was maintained with the tasteful packaging and speedy delivery. One of the most delightful shopping experiences we have had in a very long time.
15. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra ABASK
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
10/10 experience with Abask
10/10 experience with Abask. Had a query about shipping which a great resolution from the customer service team who also followed up with me post my parcel arriving. Beautiful packaging and a beautiful handcrafted product. Cant fault Abask. Thanks Mikhail for your help
6. august 2025
Svar fra ABASK
Dear Lily,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We hope the gift recipient loves their gift and we look forward to welcoming you back soon.
The ABASK team
Replacement - waterford crystal wine glasses
I had ordered a pair of wine glasses and after using them for the first time, one shattered in my hand when drying. The customer service I received was like nothing I have ever experienced from a company. Replaced immediately for free and dispatched so fast. Such lovely communication via email too. 10/10 experience.
20. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra ABASK
Dear Rebecca,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Fantastic selection of beautiful things…
Fantastic selection of beautiful things for the home, many of which are hard to find elsewhere. Gorgeous packaging too and great customer service.
5. august 2025
Svar fra ABASK
Dear Aimee,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Empfehlenswert
Sehr schöne und elegante Gartenprodukte - hier findet man Geschenke für Leute, die schon (fast) alles haben. Der Versand hat problemlos funktioniert, war allerdings sehr teuer.
7. juli 2025
Svar fra ABASK
Dear Miriam,
Vielen Dank für Ihr tolles Feedback.
Wir arbeiten hart daran, Ihnen das bestmögliche Kundenerlebnis zu bieten und freuen uns sehr, dass Sie mit Ihrem Erlebnis zufrieden sind.
Von der Story und den Inhalten unserer Website bis hin zu unseren Geschenkboxen, die von der Pariser Künstlerin Sarah Martinon entworfen wurden, legen wir großen Wert auf Details.
Wir freuen uns, Sie bald wieder begrüßen zu dürfen.
Vielen Dank und beste Grüße,
Das ABASK-Team
Personal service
28. juli 2025
Svar fra ABASK
Dear Robert,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
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