Top-notch purchase experience with Abask. Ordered a beautiful burgundy-colored leather cigarillo case, which was not available for purchase with other vendors. Item was shipped promptly (via DHL) and... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have had great experience with ABASK and the client service team. It was very easy to contact the team and they were very understanding. Especially Mr. Mikhail who quickly replaced a damaged product... Vis mer
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Great customer service. Two items were broken - the company dealt with it in 3 days from when I let them know until when I received the replacement. Mikhail Summer from customer service helped. Recomm... Vis mer
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Ordered the Nason Moretti Wine Glasses and Champagne Set as a gift for a family member, they absolutely loved their new pieces! The gift was packed with care and wrapped beautifully. Mikhail was great... Vis mer
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Informasjon om virksomheten
Om ABASK
Skrevet av virksomheten
ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
Kontaktopplysninger
2 Nicholas Road, W11 4AY, London, Storbritannia
- clientservice@abask.com
- abask.com
4,8
Enestående
503 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Det var en god oplevelse
23. mai 2025
Svar fra ABASK
Dear Kirsten,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Fantastic Service with Super-fast Shipping!
The set of beautiful water glasses arrived in the US expeditiously TWO days after placing my order! We were so taken aback as US based vendors can take over a week for items to arrive. The purchasing process was so easy and descriptions very accurate. Items were securely packaged and arrived in a very beautiful box. Now a favorite vendor for us for the future!
29. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra ABASK
Dear David,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Fast and everything arrived undamaged
12. mai 2025
Svar fra ABASK
Dear Kori,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience, as well as speed of shipping. We are always here to help should you need any further assistance!
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Excellent product and service
Excellent product and service. The gift box was stunning also. Will definitely use again
13. mai 2025
Svar fra ABASK
Dear Ann,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and we are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist, Sarah Martinon, we obsess over the details and can’t wait to welcome you back again soon.
Thanks again and best wishes,
The ABASK team
Articoli meravigliosi di qualità
Articoli meravigliosi di qualità! Consegna accurata e nei tempi stabiliti. Una gioia per gli amanti della bellezza!
12. mai 2025
Svar fra ABASK
Dear Paola,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Beautiful ceramics!
Easy experience, great product. Delivered on time. Can’t wait to use the dishes!
12. mai 2025
Svar fra ABASK
Dear Richard,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience, as well as speed of shipping. We are always here to help should you need any further assistance!
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
The careful packaging that protected…
The careful packaging that protected the ceramic footed plate I ordered protected it so well that I retained the packaging in case I ever need to move it. The plate was as pictured and it is just beautiful.
9. mai 2025
Svar fra ABASK
Dear Leslie,
Thank you so much for taking the time to share such lovely feedback.
We work very hard in creating a seamless and meaningful experience—from the storytelling and content on our website to the thoughtfully curated gift boxes designed by Paris-based artist Sarah Martinon. Every detail matters to us, and it means a lot to hear that it resonated with you.
We can’t wait to welcome you back again soon.
Warm regards,
The ABASK team
I like the products, but
I like the products, but the wish list program is dysfunctional or at least not intuitive
7. mai 2025
Svar fra ABASK
Dear Mary Ann,
Thank you so much for taking the time to share feedback on your recent experience.
We take all feedback seriously and are always looking for ways to improve, so I’ve sent you a separate email to gather a bit more detail. Your insights would be incredibly valuable to us.
From the storytelling and content on our website to the gift boxes designed by Paris-based artist Sarah Martinon, we truly obsess over the details—so it means a lot to hear that you enjoyed our products.
Thanks again, and best wishes,
The ABASK Team
Product arrived well packed and in good…
Product arrived well packed and in good condition. Box included was gorgeous
6. mai 2025
Svar fra ABASK
Dear Janet,
Thank you so much for taking the time to share such lovely feedback.
We work hard to deliver the best possible customer journey, so it’s incredibly rewarding to hear that you’re happy with your experience. From the storytelling and content on our website to the gift boxes designed by Paris-based artist Sarah Martinon, we truly obsess over the details—so your kind words mean a great deal to us.
Warmest thanks again,
The ABASK Team
My order arrived quickly and items…
My order arrived quickly and items ordered are perfection! However, your beautiful purple presentation BOX was DAMAGED from shipping. Perhaps rethink how the boxes are PACKED? Needs protective wrap.
22. april 2025
Svar fra ABASK
Dear Rebecca,
Thank you so much for your kind words—we’re thrilled to hear your order arrived quickly and that the items met your expectations!
We're truly sorry to hear the Gift Box was damaged in transit. I have shared your feedback with the relevant team to ensure this is addressed moving forward.
We really appreciate your support and look forward to welcoming you back soon.
Warmest regards,
The ABASK Team
Delivered from another country with no…
Delivered from another country with no problems whatsoever. Thank you so much!
29. april 2025
Svar fra ABASK
Dear Amy,
Thank you so much for taking the time to share such lovely feedback on your recent experience.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
First impression was a WOW
This was my first visit to the Abask site. Fabulous selection of merchandise!
My order was promptly shipped and delivered.
Best was the packaging - even more spectacular than the object that I ordered!!
25. april 2025
Svar fra ABASK
Dear Lois,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We very much look forward to welcoming you back soon.
The ABASK team
Svar fra ABASK
Dear Kathy,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience. We are always here to help should you need any further assistance!
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Exceptional selection and service
Exceptional selection, ease of order, and excellent delivery. The items came in 48 hours, beautifully packaged. The items are even more beautiful in person.
17. april 2025
Svar fra ABASK
Dear Jill,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Best wishes,
The ABASK team
We are missing an item from our order…
We are missing an item from our order and this was not resolved.
16. april 2025
Svar fra ABASK
Dear Gemma,
Thank you so much for taking the time to share feedback on your recent experience.
We work very hard to deliver the best customer journey possible and are so sorry you feel let down.
If an item is missing from an order on delivery, and where we can see on camera it was packed, we have to escalate to our carrier team straight away to investigate. In the meantime, I know Mikhail from my team replied to you very quickly on the same day and has already arranged a replacement to be dispatched.
Please know we take great pride in making sure all our clients receive exceptional customer service and I hope you will be happy with the outcome.
We look forward to welcoming you back to ABASK soon.
The ABASK Team
I love Abask and it’s my go to place…
I love Abask and it’s my go to place for special gifts. The customer service is one of the best and they always go above and beyond. The products are stunning and the packaging is exquisite. The whole experience is excellent, which is why I keep coming back and will continue to do so. Couldn’t recommend enough.
26. mars 2025
Svar fra ABASK
Dear Tish,
Thank you so much for taking the time to share such lovely feedback.
I hope the recipient of your gift loved it, as well as our beautiful gift boxes designed by Paris-based artist Sarah Martinon.
We work very hard to deliver the best customer journey possible and are glad that you are happy with the experience.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Great luxury homeware vendor
Seamless transaction and very high quality item.
Proving once again, in life you get what you pay for!
24. mars 2025
Svar fra ABASK
Dear Lucy,
Thank you so much for taking the time to share such lovely feedback on your recent experience.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience. We are always here to help should you need any further assistance.
We look forward to welcoming you back soon.
Thanks again and best wishes
The ABASK team
Very good quality products and great…
Very good quality products and great customer service.Bought a set of beach towels for my mum for Mother's day. The gift wrap box arrived damaged in the post and when I contacted the shop by email they had a new box in perfect condition shipped out the very next day. Will be buying from them again!
26. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra ABASK
Dear Eleanor,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience and that we managed to get a new Gift Box sent out straight away. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We truly look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
I’ve bought a number of times from…
I’ve bought a number of times from Abask. The items they have for purchase are unique and beautiful. Their service is exceptional. The items are always prepared well for shipment, and arrive timely and without incident.
14. mars 2025
Svar fra ABASK
Dear Andrew,
Thank you so much for taking the time to share feedback on your recent experience.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience, as well as speed of shipping. We are always here to help should you need any further assistance.
We look forward to welcoming you back soon.
Thanks again and best wishes
The ABASK team
Gift
The purchase was a gift for my sister, it arrived on time. I bought a stapler for her and it's rapping was so nice, you guys really out did yourself. Loved it.
13. mars 2025
Svar fra ABASK
Dear Daniela,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We truly look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
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